Steven Gray, Mba Email and Phone Number
Steven Gray, Mba work email
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Steven Gray, Mba personal email
Steven Gray, Mba phone numbers
Telecommunications executive focused on operational excellence, customer experience and strategic growth. I’ve worked in both, public and private sector. This has given me the knowledge and experience necessary to be successful in any type organization.Began my career working for a world class Fortune 10 public telecommunications organization. Today, as COO of RTS Associates, I oversee the day-to-day operations of all departments within the company. This includes finding new avenues of growth, optimizing operations, improving risk profile, and changing the organization's operational procedures to make a real impact on our customers’ experience and the company’s success.RTS’s mission is to be the partner of choice for the world’s leading Telecom service providers. We are committed to helping build and maintain the most advanced, innovative, reliable and cost effective networks. We strive to consistently exceed our customer’s expectations. Our passion is to build a successful company with great people and great results.My career has always been about making a difference. Whether it’s been for my employer, employees or clients. One of my main focus areas has always been the customer experience. I truly believe that providing high level customer service/customer experience is what will make you successful long term in any business.I’m also very passionate about process improvement. I love looking at ways to make the whole process more efficient and effective. This enables employees and companies to be more productive while providing a better product and on time performance. RTS ASSOCIATES: SOLUTIONS WE PROVIDEWireline and Wireless OSP and ISP Infrastructure DesignDatabase Management and Records Reconciliation (Asset Inventory Tracking)Contract staffing and Turnkey Project SolutionsCONTACT INFO:Steven C. Gray, MBAStevenc.gray@rtsassociates.net770-270-1212 Ext: 2023 (Office)770-617-4692 (Cell)
Fbr Solutions
View- Website:
- fbrsolutions.com
- Employees:
- 9
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Fbr SolutionsLawrenceville, Georgia, United States
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Chief Operating OfficerRts Associates, Llc. Apr 2009 - PresentLawrenceville, Ga, UsRTS Associates provides a range of services specializing in Wireline and Wireless Telecommunications Infrastructure to the Southeastern market; a market they have supported since 1998. Experienced RTS professionals deliver tailor-made solutions in the areas of Design, Database Management, Contract Staffing and Turnkey Solutions. • Specializing in: Client Relationship Management, Organizational Development, Leadership Development, Group Facilitation, Organizational Design, Change Management, Performance Management, Strategy, and Strategic Alignment• Lead, direct, and plan the work for all aspects of the organization's operational policies, objectives, and initiatives. e.g. operations, finance, supply chain, sales & marketing, HR.• Optimize operations performance, delivering significant cost efficiencies, executing transformational/change management projects.• Oversee and monitor effective risk management, e.g. governance and compliance, security, disaster prevention.• Establish and insure attainment of short and long-term financial and operational goals.• Discover and support growth opportunities for the business and our employees. -
Business OwnerScg Services Aug 2008 - Mar 2009SCG Services provided consulting services and wiring solutions for the telecommunications industry.
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ManagerAt&T/Bellsouth Telecommunications Jan 1993 - Jul 2008Dallas, Tx, UsMy assignments at AT&T included Installation and Maintenance, Call Center, Operations Staff (Regional and National), Sales/Marketing Sr. Channel manager, as well as the co-manager of the Regional Emergency Control Center for all emergency related events in the Southeast region. • Successfully managed the worst hurricane seasons ever in 2004 and 2005 in the Regional Emergency Control Center – lead and assisted over 20 different organizations and more than 250 personnel on site and hundreds or more personnel in the field.• Created, developed and managed The Burn Unit (Bring Urgent Response Now) Call Center, which provided support to Installation & Maintenance Service Technicians and other support groups. • Helped save the company more than $100M in SEEM (Self Effectuating Enforcement Mechanism) penalties as part of the Wholesale Performance Improvement team.• Optimized operational performance delivering significant cost efficiencies across all channels.• Hired, managed and trained personal in addition to supervising various high level project teams.
Steven Gray, Mba Skills
Steven Gray, Mba Education Details
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Mercer University - Stetson School Of Business And EconomicsGeneral -
Mercer University - Stetson School Of Business And EconomicsAccounting
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Gwinnett Technical CollegeTelecommunications
Frequently Asked Questions about Steven Gray, Mba
What company does Steven Gray, Mba work for?
Steven Gray, Mba works for Fbr Solutions
What is Steven Gray, Mba's role at the current company?
Steven Gray, Mba's current role is Executive in Telecommunications Operations | Leadership & Growth | COO at RTS Associates.
What is Steven Gray, Mba's email address?
Steven Gray, Mba's email address is sc****@****uth.net
What is Steven Gray, Mba's direct phone number?
Steven Gray, Mba's direct phone number is +177051*****
What schools did Steven Gray, Mba attend?
Steven Gray, Mba attended Mercer University - Stetson School Of Business And Economics, Mercer University - Stetson School Of Business And Economics, Gwinnett Technical College.
What are some of Steven Gray, Mba's interests?
Steven Gray, Mba has interest in Golf, Spending Time With Family, Fishing, Reading.
What skills is Steven Gray, Mba known for?
Steven Gray, Mba has skills like Telecommunications, Networking, Wireless, Broadband, Call Centers, Process Improvement, Voip, Computer Network Operations, Vendor Management, Optical Fiber, Management, Team Leadership.
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