Steven Chaves Gaia Email & Phone Number

Escazu, Cr

United States

San Jose, Costa Rica

In my current role as a Team Manager at Foundever, I have demonstrated exceptional career growth and leadership capabilities. I initially joined the company as a Customer Service Representative, where I quickly advanced to the second level within the first six months. In this capacity, I specialized in resolving complex cases related to networking issues, showcasing my problem-solving and technical skills.After just four months in the second-level role, I was promoted to the position of Team Manager. As a Team Leader, I have excelled in leading and supervising a dedicated team, fostering collaboration, and driving team performance to achieve and exceed organizational goals. My ability to mentor and guide team members has resulted in improved team cohesion and enhanced customer satisfaction.

San Jose, Costa Rica

In this role, I specialized in front-end customer relations within the Tracking Department. My primary focus was on enhancing the customer experience by leveraging my skills in customer relations, problem-solving, and communication.

Belén, Heredia, Costa Rica

During my tenure as a CAD Designer at Align Technology, I played a pivotal role in shaping dental treatments for clients. My responsibilities initially focused on performing CAD designs for dental treatments, demonstrating a strong proficiency in technical skills and attention to detail.My effectiveness in achieving Key Performance Indicators (KPIs) quickly garnered recognition, leading to an expanded role. I transitioned to working directly with clients through one-on-one meetings, where I leveraged my expertise to collaboratively identify and implement the most effective treatment plans. These engagements prioritized achieving the best possible outcomes for both clients and customers of the brand

Network Administrator Ccna V7, Networking

Bachelor'S Degree

Bachelor'S Degree, Biomedical/Medical Engineering

Certificate, Purchasing, Procurement/Acquisitions And Contracts Management

Certificate, Digital Marketing