Steve Cheeseman Email & Phone Number
@transperfect.com
3 phones found area 520 and 866
LinkedIn matched
Who is Steve Cheeseman? Overview
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Steve Cheeseman is listed as Vice President, TransPerfect Connect at TransPerfect, a with 12629 employees, based in Tempe, Arizona, United States. AeroLeads shows a work email signal at transperfect.com, phone signal with area code 520, 866, and a matched LinkedIn profile for Steve Cheeseman.
Steve Cheeseman previously worked as Vice President of Contact Center Operations at Transperfect and Senior Site Director at Alorica. Steve Cheeseman holds Bachelor Of Science (B.S.), Business Administration from University Of Oregon.
Email format at TransPerfect
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AeroLeads found 2 current-domain work email signals for Steve Cheeseman. Compare company email patterns before reaching out.
About Steve Cheeseman
Steve Cheeseman is a Vice President, TransPerfect Connect at TransPerfect. He possess expertise in call centers, customer experience, management, vendor management, outsourcing and 25 more skills. Colleagues describe him as "I had the great fortune to work for Steve early in my career. In fact, Steve was one of my inspirations for seeking my first leadership position. I was inspired by his perpetual "can do" confidence and how he led by example. When I was first getting to know Steve, it quickly became clear to me that he is the type of leader that gives you his word and then he delivers. As such, he became one of my benchmarks for the definitions of honesty, trust, and integrity. Steve is a true mentor and an excellent leader of leaders. He identified my strengths and encouraged them. He saw my weaknesses and helped steer my development to shore them. And he was a master at giving me challenging goals, pushing me to get out of my comfort zone, and giving me honest and direct feedback - all with the goal of developing my skills and building my experience. Steve also helped me shape some of my personal leadership values, including my belief that all feedback should be delivered in a way that makes the recipient feel respected and valued. He also taught me to adopt a calm and confident demeanor in the face of even the most challenging of situations. I owe a lot of my leadership foundation to Steve and his mentorship. On a personal note, Steve has been a great friend. He has invested in me personally during the good times and the bad. He values people and his actions reflect that. I simply cannot speak highly enough of Steve. Anyone would be lucky to have him as a leader, mentor, or a friend." and "15+ years along in my career, I would be remiss to not recognize Steve as one of my earliest champions. Steve worked closely with me to groom my skills, and his early guidance in my career has been invaluable in later success. Thanks, Steve!"
Listed skills include Call Centers, Customer Experience, Management, Vendor Management, and 26 others.
Steve Cheeseman's current company
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Steve Cheeseman work experience
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Vice President Of Contact Center Operations
CurrentTransPerfect is a leading provider of BPO/Contact Center Services and OPI (Over the Phone Interpretation) across 200+ languages. We offer state of the art contact centers with unparalleled customer experience. In partnership with our clients, we provide value with every interaction and identify opportunities to reduce costs/inefficiencies.• Expertise: Financial, Healthcare, Telecommunications, Retail, Utilities, Travel, Life Science, Technical Support, Legal Administration, Back-office administration• Nearshore, low-cost services• Bilingual workforce• Omnichannel solutions • Exceptional customer experience through customer centricity and coaching to behaviors• Customized training to improve time to proficiencyStevie Award Silver Winner (2021) - Customer Service Leader of the Year
Senior Site Director
Led over 1000 employees for healthcare, technology, security, logistics, and retail verticals. Maintain full P&L responsibility of $60 million annualized revenue. Exceeding standards of excellence at record setting levels by strengthening client relationships and improving employee engagement.Recognized as #1 Site of the Year in 2014 and 2015Recognized as Site Director of the Year for Western Territory in 2015Recognized as Top Site Game Changer for North America Q1 2017Recognized as #1 Culture Committee Game Changer in the company Q1 2017
Director Of Site Operations
Led over 1,500 employees for the largest telecommunications company. Maintained full P&L responsibility of $53 million annualized revenue. Promoted a culture of engagement, care for our employees, and delivering customer resolution on every call.
Director Of Site Operations
Led a 1,000+ seat call center for Fortune 100 companies. Emphasis on providing an exceptional customer experience for our customers, creating an environment that employees enjoy coming to everyday, optimizing operations, and delivering favorable financial results.
Senior Service Delivery Manager
Managed operations for two Fortune 100 high technology companies and one Fortune 100 cable provider. Administered P&Ls that ranged from $5 million USD to $24 million USD annualized. Responsible for a range of 200 to 700 employees. Managed up to fifteen Team Managers as well as multiple Service Delivery Managers.
Senior Manager, Knowledge Management And Web Support Services
Managed worldwide Internet support content and services. Responsible for making self-help solutions more compelling than live support by providing quality content that immediately addresses global customer needs in multiple languages. Led organization across North America, Europe, Japan, Asia Pacific, and Latin America.
Senior Manager, Apac And Japan Consumer Services
Directed all support operations throughout Asia Pacific and Japan for Symantec’s consumer products. Led Regional Managers to improve call flows, negotiate telecom rates, implement quality measurements, improve reporting, and implement robust knowledge management web services.
Manager, North American Consumer Call Center
Managed the largest department worldwide in Symantec’s Services organization with over 1.3 million customer interactions annually. Led ten Support Managers across two call center sites (Toronto, ON and Eugene, OR) to improve call flows, phone quality, reporting, phone coverage, and knowledge management web services. Stressed focus on leadership, quality, and proficiency.
Senior Supervisor, Internet Support Services
Managed online automated and interactive services. Instrumental in the development of Internet support services that have evolved since the beginning of offering support on the Internet at Symantec. Symantec’s robust support offerings resulted in winning the Association of Support Professionals, “Top Ten Web Support Sites” award four years in a row as well as SSPA’s “WebStar” award.
Technical Support Analyst
Provided phone support for DOS and Windows products. Exceeded productivity expectations and recognized for high customer satisfaction results.
Colleagues at TransPerfect
Other employees you can reach at transperfect.com. View company contacts for 12629 employees →
Zinnia Rivera
Colleague at TransperfectGreater Phoenix Area, United States
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Edward Tripland
Colleague at TransperfectCalgary, Alberta, Canada
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Niaz Ruhi
Colleague at TransperfectLondon, England, United Kingdom
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Francisca Fernanda Carrillo Rojas
Colleague at TransperfectLa Serena, Coquimbo Region, Chile
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Roy Morillo
Colleague at TransperfectProvidence, Rhode Island, United States
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AG
Ashwini Ganar
Colleague at TransperfectPune, Maharashtra, India
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AV
Antonio Villegas
Colleague at TransperfectGreater Fuengirola Metropolitan Area, Spain
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SG
Sargis Goriyeel
Colleague at TransperfectCopenhagen, Capital Region Of Denmark, Denmark
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Julia Ostapenko
Colleague at TransperfectSerbia
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Dawn Murphy
Colleague at TransperfectGreater London, England, United Kingdom
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Steve Cheeseman education
Bachelor Of Science (B.S.), Business Administration
Associate'S Degree, Computer Programming
Frequently asked questions about Steve Cheeseman
Quick answers generated from the profile data available on this page.
What company does Steve Cheeseman work for?
Steve Cheeseman works for TransPerfect.
What is Steve Cheeseman's role at TransPerfect?
Steve Cheeseman is listed as Vice President, TransPerfect Connect at TransPerfect.
What is Steve Cheeseman's email address?
AeroLeads has found 2 work email signals at @transperfect.com for Steve Cheeseman at TransPerfect.
What is Steve Cheeseman's phone number?
AeroLeads has found 3 phone signal(s) with area code 520, 866 for Steve Cheeseman at TransPerfect.
Where is Steve Cheeseman based?
Steve Cheeseman is based in Tempe, Arizona, United States while working with TransPerfect.
What companies has Steve Cheeseman worked for?
Steve Cheeseman has worked for Transperfect, Alorica, Stream Global Services, and Symantec Corporation.
Who are Steve Cheeseman's colleagues at TransPerfect?
Steve Cheeseman's colleagues at TransPerfect include Zinnia Rivera, Edward Tripland, Niaz Ruhi, Francisca Fernanda Carrillo Rojas, and Roy Morillo.
How can I contact Steve Cheeseman?
You can use AeroLeads to view verified contact signals for Steve Cheeseman at TransPerfect, including work email, phone, and LinkedIn data when available.
What schools did Steve Cheeseman attend?
Steve Cheeseman holds Bachelor Of Science (B.S.), Business Administration from University Of Oregon.
What skills is Steve Cheeseman known for?
Steve Cheeseman is listed with skills including Call Centers, Customer Experience, Management, Vendor Management, Outsourcing, Customer Satisfaction, Telecommunications, and Leadership.
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