Steven L. Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

- Utilized React, JavaScript, CSS3, restful APIs for front-end development, creating engaging user interfaces.- Developed and maintained a cutting-edge gamification platform, ensuring high performance and responsiveness.- Collaborated closely with designers and product managers to implement new features and enhance existing ones.- Wrote clean, efficient, and maintainable code following best practices and coding standards.- Actively participated in code reviews, providing constructive feedback to team members.- Managed Tier 1 and Tier 2 technical support, addressing user issues through Jira Help Desk and resolving hardware, software, and network issues.- Configured and deployed IT hardware and software, ensuring seamless integration with company infrastructure.- Administered O365 accounts, and VoIP system setup for internal teams.- Collaborated with the QA team to identify and troubleshoot issues, ensuring efficient resolutions.- Assisted with IT projects, including planning and implementing system upgrades to improve user experience and organizational efficiency.- Provided technical training and mentorship to team members, fostering a collaborative and knowledgeable support team.

Toronto, Ontario, Canada

Hong Kong

- Conducted over 500 due diligence reviews on commercial accounts, ensuring compliance with KYC, AML, and regulatory standards.- Investigated high-risk clients, including PEPs and clients with negative news, identifying potential risks and mitigating exposure to sanctions violations.- Performed in-depth EDD on high-value transactions, including sanctions screenings and identifying adverse media, which reduced fraud incidents by 15%.- Drafted detailed Suspicious Transaction Reports (STRs) and escalated them to regulatory bodies, ensuring swift action on potential financial crimes.- Performed in-depth research using public records databases, media sources, and online tools to support risk and compliance assessments.- Managed a portfolio of 1,000+ corporate clients, conducting 50+ comprehensive credit and risk analyses to assess the legitimacy of entities and identify potential risks.- Wrote detailed, analytical reports that informed strategic decision-making and risk mitigation strategies for senior management.- Collaborated with internal teams to ensure compliance with regulatory standards, enhancing the effectiveness of due diligence processes.- Expanded the client portfolio and deepened relationships through tailored solutions and cross-selling, exhibiting strong problem-solving and the ability to understand and cater to client needs.

Hong Kong Sar

- Conducted comprehensive research for over 1,000 clients onboarding and due diligence processes, ensuring compliance with regulatory requirements. - Utilized various research tools to verify the legitimacy of client-provided documentation and identify potential risks related to fraud or non-compliance.- Managed a portfolio of 300+ commercial clients, - Conducted 500+ due diligence reviews, assessing high-risk transactions and identifying potential compliance breaches, writing reports for senior management to inform decision-making.- Achieved 130% of new customer onboarding targets through a proactive approach and meticulous document verification, ensuring the compliance and integrity of all client relationships.- Regularly collaborated with internal compliance teams to identify and mitigate KYC-related risks, ensuring adherence to regulatory requirements. - Collaborated with internal teams to identify and leverage sales opportunities, fostering a cooperative and result-oriented environment.- Established and maintained strong relationships with various business partners, effectively navigating and managing diverse networks.

Hong Kong

- Exceeded performance targets through a proactive approach and dedication, achieving 130% of the new customer onboarding target and 450% of the deposit growth target in 2019.

Hong Kong

Computer Programming, 94.9% | Dean'S Honour List

- Gained programming skills in Java, JavaScript, Python, and mobile development, building a solid foundation in both web and software.

Bachelor'S Degree, Public Administration And Social Policy (Social Policy And Administration)

Culture Exchange Program

Hong Kong Diploma Of Secondary Education (Hkdse)