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Over 10 years of experience in the computer networking industry focusing in software quality assurance for layer 3 routing protocols. Strong attention to details that leads to identifying and troubleshooting bugs to provide a better product. Team player with exceptional interpersonal and communication skills that aid in providing solutions in a timely manner.- Network engineer with expertise in conformance, interoperability, and stress testing of layer 3 routing protocols.- Experience in utilizing virtual machines and servers for a simulated real world networking environment.- Deep knowledge of bug tracking and the software development cycle.- Experience with several different switch/router platforms including Enterasys, Extreme, Cisco and Juniper.- Exceptional troubleshooting, debugging, and issue resolution skills.- Ability to adapt, learn, and develop effective test strategies for emerging technologies. - Proficient knowledge of the following networking protocols: VLANs, TCP/IP, IPv6, UDP, ARP, NAT, Transparent Web Caching, RIP, RIPng, BGP, BGP4+, OSPF, OSPFv3, IPsec for OSPFv3, and Access Control Lists.- Experience with Wireshark, protocol filters, and IXIA traffic generation for the identification and troubleshooting of bugs
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Staff Qa. EngineerMedalliaManchester, Nh, Us
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Staff Qa EngineerMedallia May 2022 - PresentPleasanton, California, Us
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Senior Software Development Engineer TestThunderhead Aug 2021 - May 2022
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Software Qa Automation EngineerMinim Nov 2020 - Aug 2021Manchester, New Hampshire, Us -
Sqa EngineerThunderhead Dec 2019 - Nov 2020- Worked as a member of the automation framework team to develop automation test cases using Python, Selenium Webdriver, and the Pytest framework.- Monitored daily test runs via Jenkins and Allure Reports to identify and log product issues.- Maintenance of test automation framework including bug fixes and refactoring modules.- Shortened daily test runs by several hours by converting lengthy UI tests from JBehave to API tests in Pytest.
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Senior Software Qa EngineerExtreme Networks Nov 2016 - Nov 2019Morrisville, Nc, Us- Worked as part of the Solutions test team to develop black box testing strategies for the company’s entire portfolio including wireless, switching, routing, and management software.- Responsible for the design of white box and black box test strategies, test cases and test data in the area of IP Networking and Datacenter Technologies.- Designed and built test networks for K-12, Higher Education, and Retail verticals using customer research to optimize the deployment of our products.- Developed UI automation tests using Robot, Siesta, and Selenium along with Python and Javascript to ensure interoperability between the management software and switching platforms.- Worked as part of a team to develop and write Extreme Validated Designs, public documents detailing best practices for deploying an end-to-end network in a retail environment. -
Network EngineerSymbotic Aug 2015 - Nov 2016Wilmington, Ma, Us- Implemented and maintained a redundant switched network for an automated warehouse solution using HP procurve switches, HP 425 access points and HP MSM wireless controllers.- Configured ISC DHCP servers with multiple scopes for subnets containing various network devices.- Experience in creating and maintaining user accounts in Windows Active Directory.- Worked with VMWare Vsphere to build and maintain a virtualized server environment with both Windows and Linux servers.- Used packet sniffers and command line debugging in order to trace and troubleshoot issues in the network.- Provided networking IT support for multiple engineering teams at customer sites during the installation, commissioning, and production phases.- On call for tier 3 support for any escalated issues experienced at customer sites.Experienced in handling and prioritizing help desk tickets in a fast paced environment. -
Software Qa EngineerExtreme Networks Nov 2014 - May 2015Morrisville, Nc, Us- Designed, configured, and maintained a routed network in order to test and troubleshoot various layer 3 routing protocols during each test cycle.- Developed test cases based on IETF RFCs to simulate real world implementations of RIPng, IPsec for OSPFv3, NAT, and Transparent Web Cache Balancing.- Collaborated with the software development team in order to debug and troubleshoot issues so that they could be resolved as quickly as possible.- Logged, tracked, and maintained test cases and bugs using testlink test management software.- Analyzed customer’s network configurations and usage, identified at risk areas, then replicated topologies and traffic patterns as a preventative measure.
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Software Qa EngineerEnterasys Networks Sep 2010 - Oct 2014San Jose, Ca, Us -
Qa EngineerUnh Interoperability Lab Oct 2008 - Sep 2010Durham, New Hampshire, Us- Testing routers for conformance and interoperability for various routing protocols, while troubleshooting issues within the test equipment and network topology. - Developed OSPF test scripts in TCL to work in conjunction with our OSPF conformance test specification. - Worked as part of a team to merge testing specifications for OSPFv3 (OSPF for IPv6) for use by the UNH Interoperability Laboratory and the National Institute of Standards and Technology. - ISO/IEC 17025 Accreditation for OSPFv3 and BGP4+ testing as part of the USGv6 Test Program. - Primary test engineer for USGv6 testing in the OSPFv3 and BGP4+ routing protocols. - Responsible for training other employees for the USGv6 test program.
Steven Mays Education Details
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University Of New HampshireComputer Engineering
Frequently Asked Questions about Steven Mays
What company does Steven Mays work for?
Steven Mays works for Medallia
What is Steven Mays's role at the current company?
Steven Mays's current role is Staff QA. Engineer.
What is Steven Mays's email address?
Steven Mays's email address is di****@****ail.com
What is Steven Mays's direct phone number?
Steven Mays's direct phone number is +160332*****
What schools did Steven Mays attend?
Steven Mays attended University Of New Hampshire.
Who are Steven Mays's colleagues?
Steven Mays's colleagues are Kristin S., Dexter Vu, Massimo Ferrari, Matthew Patee, John Tupasi, Adrian Mann, Felipe De Jesús Garduño Vázquez.
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