I lead the eLearning team at BGL and am creating a modern digital learning environment for our employees as part of our Talent & Development Strategy.

RELX are a provider of information and analytics to businesses across multiple sectors in 180 countries. The group employs 30000 people in locations across the globe. My role was to develop a group wide digital learning strategy for 2018-20. I am partnered with senior stakeholders across the three main divisions to align the strategy to their business requirements and industry best practice.

Led the L&D team during a period of significant internal and external change. Delivered a training strategy and plan that prepared the business for the opening of the Non Household retail market. This included the delivery of an LMS and an eLearning module inside 4 weeks. Despite never having used eLearning before, 100% of the target audience completed the module which received extremely positive feedback.

Consulted with new customers to help them quickly and efficiently implement our learning, performance and talent software. I also help our existing customers to develop their L&D offer and get the most from the platforms that they have purchased.

I worked with First Group to help shape their future Learning Technology Strategy for implementation across the UK and North America. Initially I completed a detailed analysis of the current landscape and then made a series of recommendations based on my findings. A key recommendation that was adopted was to implement a common Learning Management System. I then defined the requirements for the new system and established a project to deliver a pilot ahead of an anticipated group wide roll out… Show more I worked with First Group to help shape their future Learning Technology Strategy for implementation across the UK and North America. Initially I completed a detailed analysis of the current landscape and then made a series of recommendations based on my findings. A key recommendation that was adopted was to implement a common Learning Management System. I then defined the requirements for the new system and established a project to deliver a pilot ahead of an anticipated group wide roll out. As a short term assignment I very quickly had to develop an understanding of the business and build effective relationships with a wide range of stakeholders in multiple locations which I did very successfully. Show less

Accountable for the design, delivery and development of eLearning to the Boots UK business - 80,000 colleagues in 2500 stores across the UK and the Head Office,I partnered with colleagues in HR, the wider business and 3rd party suppliers to deliver a range of content on topics such as new products, processes, regulatory material and soft skills.Key achievements include:• Won 3 eLearning Age Awards for employee engagement, content innovation and team of the… Show more Accountable for the design, delivery and development of eLearning to the Boots UK business - 80,000 colleagues in 2500 stores across the UK and the Head Office,I partnered with colleagues in HR, the wider business and 3rd party suppliers to deliver a range of content on topics such as new products, processes, regulatory material and soft skills.Key achievements include:• Won 3 eLearning Age Awards for employee engagement, content innovation and team of the year• Delivered an engagement strategy that resulted in 95% of all employees being regular users of eLearning• Demonstrated return on investment directly linked to eLearning completion e.g. increased sales – 2% in one product category equating to £300k per annum; improved efficiency – Fire Safety saved £900k per annum in employee time alone• Led the development of design methodologies to ensure new content remained fresh, innovative and engaging• Led a project that moved a regulatory Healthcare programme on line. This was the first of its kind in the UK and met the stringent requirements of the Royal Pharmaceutical Society in terms of system integrity• Delivered an induction programme that used a blended learning approach, this improved the new starter experience and saved c£250k per annum in employee time• Delivered a session at the annual Learning Technologies Conference sharing what I had learnt through implementing eLearning at Boots In 2012 I moved into a Human Resources project management role to strengthen my project management skills. Within 12 months I had successfully delivered a high profile, high risk, cross functional project to implement the Governments Pension Auto Enrolment changes. The project met its key requirements of being delivered on time and in line with legislative requirements avoiding financial penalties and reputational consequences. I also delivered projects relating to an organisational change programme and the introduction of workplace parking charges. Show less

• Accountable for eLearning and the delivery of Learning & Development projects across the Nationwide branch network• Led the eLearning team and delivered a range content including product and operational material as well as content to support key programmes such as Induction and Leadership Development• Worked as part of the cross functional team that delivered ‘Development Curve’ – a bespoke training tool that over 40,000 employees used to create their personal training… Show more • Accountable for eLearning and the delivery of Learning & Development projects across the Nationwide branch network• Led the eLearning team and delivered a range content including product and operational material as well as content to support key programmes such as Induction and Leadership Development• Worked as part of the cross functional team that delivered ‘Development Curve’ – a bespoke training tool that over 40,000 employees used to create their personal training plans• Saved c£200k on external training costs by improving in house training facilities Show less

• Business Partner for three Executive Directors leading the Commercial, Treasury and Banking & Savings divisions with c3000 employees between them• Delivered a wide range of projects to support the business needs of my client area e.g. I delivered a sales process to the Commercial Division in conjunction with a coaching programme for the leadership group. This helped create a coaching culture which in turn delivered improved business performance in the region of 2% above target• Owned… Show more • Business Partner for three Executive Directors leading the Commercial, Treasury and Banking & Savings divisions with c3000 employees between them• Delivered a wide range of projects to support the business needs of my client area e.g. I delivered a sales process to the Commercial Division in conjunction with a coaching programme for the leadership group. This helped create a coaching culture which in turn delivered improved business performance in the region of 2% above target• Owned the annual £250k Professional Education Budget Policy with decision rights for applications for sponsorship• Accountable for the Management Development Programme and the scheduling of the training syllabus on a 3 month rotation. Worked with HR colleagues to ensure the availability of appropriate delivery resources• Supported a number of employee engagement programmes including a corporate ambassador initiative where I designed and delivered large scale launch events Show less

• Defined the first multimedia training strategy for Nationwide creating the foundation for their on line learning offer• Working with 3rd party suppliers, successfully project managed a suite of interventions including a Learning Management System and bespoke content

Accountable for the full training cycle. Designed, delivered and evaluated training solutions for Nationwide Trust and the Credit Control function within Nationwide