Steven Coutts Email & Phone Number

Sunderland, Gb

• Designed and implemented secure multi-site SD-Access (SDA) deployments, including network segmentation and policy enforcement. • Delivered comprehensive network designs, encompassing Meraki LAN solutions and wired/wireless Cisco ISE deployments, for optimal campus network functionality.

• Led the design and implementation of complex network solutions for new HQ buildings, including Cisco Nexus fabric (VXLAN/ACI), high-performance firewalls (Check Point clusters), and secure access solutions (Cisco ISE).• Managed the design and deployment of large-scale network infrastructure projects, encompassing Cisco switching (VSS, Nexus, 2960-X), wireless solutions, and internet connectivity (BT MPLS, Virgin).• Championed network automation using Python and Ansible to streamline repetitive tasks and enhance deployment efficiency.

• Advised clients on advanced Cisco solutions, including SD-Access for secure campus networks and SD-WAN for optimised WAN connectivity.• Delivered pre-sales technical presentations, showcasing the benefits of network automation using Python and Ansible.• Developed high-level and low-level network designs, ensuring technical feasibility and alignment with client requirements.

• Designed and implemented secure LAN/WAN/WLAN solutions for diverse clients, ensuring network efficiency, scalability, and compliance.• Developed high-level and detailed technical design documentation, facilitating efficient project execution and knowledge transfer.

Sunderland, United Kingdom

• Led the successful design, installation, and commissioning of a large-scale network project for the FA at Wembley Stadium.o Managed the deployment of core switches, wireless solutions, and edge switch refresh ensuring efficient network operation. • Oversaw client communication and project delivery, demonstrating strong stakeholder management skills.

• Led the design and implementation of a secure network infrastructure for a warehouse, including high availability firewalls and core switching.o Delivered high-level and detailed design documentation for the new LAN/WAN/WLAN network, ensuring a smooth and efficient deployment. • Successfully integrated Cisco technologies (3850 core switches, 2960 edge switches, ASA firewall) to meet the specific needs of the client.

Harrogate, United Kingdom

• Led the design and implementation of network changes for TSYS, ensuring zero downtime for their customer base.• Leveraged Cisco, F5, and Checkpoint technologies to deliver robust network solutions, demonstrating expertise in industry-standard platforms. • Developed and implemented network change plans with meticulous attention to detail, minimising disruption and ensuring network stability.

• Led the design and installation of a secure new LAN/WAN network for a banks headquarters building. • Implemented a comprehensive Cisco solution, including Catalyst/Nexus switches, wireless controllers, ISE for secure access control, and Prime for network management. • Delivered pre-installation reports and project proposals, demonstrating strong technical communication and planning skills.

Stockton

• Provided advanced technical support for LAN/WAN infrastructure (Cisco Catalyst/Nexus) across branch offices and data centres.• Troubleshooted complex network and voice communication (Cisco IPT) issues, ensuring optimal performance for critical services.• Maintained security posture by providing third-line support for Check Point firewalls and Cisco Scansafe proxy solutions.• Documented and designed existing and new network solutions, demonstrating strong technical communication and attention to detail. • Contributed to network management by maintaining monitoring tools like Cisco Prime and SolarWinds Orion.

• Provided infrastructure support, maintaining and troubleshooting network and core Windows/Linux systems.• Diagnosed and resolved network issues, ensuring system stability and uptime for critical business operations.

• Supported a large and complex university network infrastructure, including WAN, campus networks, and internet connectivity for external institutions. • Maintained and troubleshooted network issues across diverse technologies (Cisco, HP), ensuring network stability and optimal performance. • Implemented and managed network protocols (VLANs, VTP, OSPF, BGP) for efficient network segmentation and routing. • Performed network monitoring and management using industry-standard tools (Nagios, RRDTool), demonstrating proactive network management skills. • Contributed to server administration, including Windows Active Directory, VMware infrastructure, and Linux server management (RedHat, Ubuntu).

• Supported a multi-site network infrastructure across three NHS trusts in Sunderland, ensuring critical healthcare services were well-connected. • Maintained and troubleshooted LAN/WAN infrastructure (Cisco, VLANs, VTP, Routing protocols), demonstrating strong technical expertise. • Utilized network monitoring tools (Nagios, HP Openview, Ciscoworks) for proactive network management and troubleshooting. • Contributed to Active Directory maintenance, VoIP/IP Telephony implementation, and N3/NHS National Applications deployments. • Maintained a secure VPN infrastructure for efficient remote access and home working, aligning with secure access needs within the NHS.• Collaborated with neighbouring authorities on network interconnection, fostering collaboration and data sharing.• Prepared regular performance reports on projects and the WAN infrastructure for senior management, demonstrating strong communication abilities. • Created and maintained network policies and procedures, showcasing attention to detail and adherence to best practices.

User Support.Support of Windows 2000 network (DNS, DHCP, File/Print etc.)

User Support.Network and server administration.

Windows NT Domain Administration