Steve Petersen Email & Phone Number

Currently responsible for day-to-day operations and development teams for multiple legacy ERP solutions within the Cooper Surgical Life Science group. Additionally, supporting the transition of these ERPs to Dynamics F&O.

Carlsbad, Ca, Us

Managed Microsoft Dynamics Finance & Operations and Coupa Procurement platforms along with Business Relationship Partner responsibilities for all FP&A, Accounting, and Human Resources.• Solved multiple long-standing issues with F&O implementation.• Established and led Business Systems Steering Committee.• Collaborated with business partner teams to develop and execute technology roadmaps.

Boston, Massachusetts, Us

Working with Fortis CTO and leadership team, advised on ERP selection and implementation project, selected D365 F&O with Armanino partner solution. • Provided industry-specific requirements development and scoping for ERP RFI. Assisted in identifying potential ERP solutions and partners for multi-company life science/ biotech ERP implementation.• Evaluated potential solution providers and solutions and assisted in the final selection, project scope definition, and contract development and negotiations. • Evaluated and analyzed integration needs relating to eQMS, SalesForce, legacy ERP platforms, eCommerce, providing preliminary definition of architecture and necessary functionality. Advised regarding needed 3rd-party ISV solutions. • Participated in entire Armanino delivered D365 F&O training, requirements workshops, initial system configuration prototyping and gap analysis, data migration, enhancement design and testing, and security strategy and configuration.

San Diego, Ca, Us

During my stint here, I cultivated and fostered partnerships with NIH, Harvard, major academic research centers, pharmaceuticals, biotechs, and similar organizations. One of my main duties was to devise, define, deploy, and execute the IT and Business Systems strategy, while leading IT applications, IT operations, and data management teams for driving cross-functional implementation teams. I also chaired IT Steering Committee roundtable with senior executives, CEO/ owner.A few of key accomplishments are mentioned below:• Pinpointed and resolved numerous on-going critical systems issues relevant to MS Dynamics NAV performance and data integrity, that decreased chronic order fulfillment errors / delays and enhanced customer satisfaction.• Built IT service ecosystem, including NAV developers, SalesForce implementers, co-location, and cloud service providers, that significantly increased and improved IT team's capabilities, bandwidth, and performance, while minimizing dependency on individual internal contributors.• Spearheaded and finalized ERP conversion of acquisition from shared IT services PeopleSoft ERP system to NAV ERP manufacturing and order fulfillment solution in 90 days.• Implemented product portfolio management solution, contracts solution, eQMS solution, and intranet solution for Product Development team, Business Development team, Quality Assurance team, and organizational intranet.• Established Data Governance Committee with enterprise-wide and cross-functional team.

San Diego, Ca, Us

In this role, I partnered with and supported 75+ cultural-attraction partners across North America and Europe, such as The American Natural History Museum, and The Smithsonian; reported directly to the CEO. My main duty was to direct the IT, business systems, ecommerce, operations, and cross-functional ERP implementation teams to meet needs of internal customers, cultural partners, and consumers.A few of my key accomplishments are mentioned below:• Masterminded requirements analysis, solution options identification, consensus building/selection process, project planning, software negotiations, software development, team-building, and rapid project implementation of global ERP and POS system solution (MS Dynamics NAV/ LS Retail); live end-to-end in 10 months.• Identified development partner, negotiated costs, assembled team, and drove outsourced transition of over 50 web sites to single open-source platform (Magento), that significantly enhanced customer experience and halved cart abandonment.• Steered development and implementation of BI OLAP solution with numerous data cubes focused on providing near real-time analysis and reporting of sales and inventory to retail planning and operations team.• Streamlined legacy retail store operations PCI non-compliance infrastructure with key partners as well as instituted long-term corporate-wide infrastructure resolution plan.

Carson, Ca, Us

During my time here, I served as a consultant for $75M home décor import and manufacturing distributor for various top-tier customers, including Lowe's, Home Depot, Target, and Wal-Mart. One of my main responsiblities was to orchestrate the interim leadership and played a key role in leading procurement, planning, and inventory functions. I also led search and recruitment of new Director of Procurement; mentored new director and subsequently second incumbent.A few of my key accomplishments are mentioned below:• Slashed order processing cycle by two days via in-depth assessment of planning and procurement organization, development of skills, systems, and functional gap analysis documents, and implementation of improvements.• Drafted inventory reduction plan by evaluating weeks-of-supply and procurement and production lead-times, deploying planning tools to maintain optimum inventory throughout supply chain, that diminished supply chain inventory by 15%.• Oversaw weekly purchasing cycle for communicating requirements to buying team, negotiating pricing with factories, and identifying and outlining schedule and delivery changes throughout supply chain.

Poway, Ca, Us

Joined Disguise as Director of IT and quickly progressed to executive leadership role responsible for all operations while retaining direct responsibility for IT. Transformed the supply chain from 90% domestic to 90% global over a 3-year period. Developed and lead the global manufacturing/ import distribution supply chain with 500+ employees and 100+ suppliers throughout Asia, Mexico, Europe, Africa, and South America. Eventually responsible for IT, operations, supply chain, finance, and product development functions. Completed multiple ERP implementations. Served Wal-Mart, Target, Toys-R-Us plus hundreds of mid-tier and thousands of boutique retailers.

Birmingham, West Midlands, Gb

Responsible for all data, voice, business, and engineering applications and systems, including systems and data architecture, computer operations, application development, business continuity/ disaster recovery planning, help desk, technical support, planning, and procurement. Completed multiple ERP implementations. Served the DOD, General Electric, Pratt & Whitney, Rolls Royce plus others and in the turbine blade repair business, every major global airline.