Steven Craft, Cra Email & Phone Number

Garden City, NY, US

• Sales Manager that leads the development and execution of strategies within the Tabletop omni-channel categories.

Garden City, NY, US

• Manage Omni-channel categories within the Walmart home department including Cutlery (Dept 14) and Kitchen Organization (Dept 74) – Pantry, Sink, Bakeware, and Cookware.
• Brands include national - Farberware, Kamenstein, KitchenAid, Instant Pot and private label - The Pioneer Woman / Better Homes & Garden (Earthbound Partner) and Beautiful.
• Communicate weekly sales recaps, along with providing monthly NPD Industry Reviews and Opportunity Matrix reports to sales team that provide insights on strategies and action plans.
• Manage online Ratings & Reviews and provide monthly COE to respective divisions.
• Ownership of ensuring that new item setup in stores and online moves forward to completion - includes imaging, forecasting, replenishment, and product testing (CTL/UL, FDA-BPA).
• Partner on presentations/sell decks for line reviews/features by identifying opportunities.

Ronkonkoma, New York, US

• Managed daily operations and supported the Walmart national account with product and inventory management, product optimization, metrics tracking, supplier stats, forecasting, sales reports, pricing updates, on-hands /.
• Managed 10 SKU’s under Marketside PL and grew business 50% to $30M during tenure.

Ronkonkoma, New York, US

• Prepared reports to analyze business metrics, customer goals, and gather shopper insights.
• Attended Buyer / RM meetings with Director of National Accounts in preparing business reviews, agenda and product presentations to penetrate accounts with new SKU opportunities.
• Co-managed Walmart DC’s and Stores in-stock and inventory to customers accepted % in stock levels, recommended changes to item replenishment settings utilizing CPFR and OMS.
• Monitored and communicated OTIF/SCR (MABD, LT and DC Fill Rate) of Walmart orders to maintain customer acceptable % levels, along with checking Aspect for customer feedback.
• Assisted and communicated forecast accuracy weekly, utilizing CPFR to aid in production planning. Coordinated modular process through Data Sync, item setup/item audits.
• Supplied daily and weekly reports to Walmart on the Wenner SKU’s performance using data available from Retail Link, to track and analyze distribution, merchandising, sales trends, ranking, forecasts, and promotional.

• Sales Executive responsible for Business Development and selling EHR (Electronic Health Record) and PHR (Personal Health Record) solutions for Dental & Medical systems.
• Managed the local office and staff, along with business operations.
• Created a Sales Plan that employed methodical and strategic selling principles, processes and methodologies.
• Provided knowledge of opportunities, key competition, and stakeholders.
• Built a value-added reseller network utilizing market trends, business drivers and customer priorities.
• Communicated to clients the value of office productivity solutions and how they can add value to their business.

Amherst, New York, US

• Provided Enterprise-Wide Technical Staffing for Contract/Contract to Hire, Managed Staffing, & Direct Hire/Permanent Placement.
• Compiled information, rates, and resumes for new RFPs, RFQs, and RFIs.
• Notables added to client portfolio included JB Hunt & Wachter, Inc.
• Managed 60+ consultants at IBM supporting Walmart store operations.
• Increased workforce by over 65% during tenure, with an excellent retention rate.
• Created new business opportunities within assigned accounts by capitalizing on customer relationships, and soliciting business leads from current staff.

Spring, Texas, US

• Provided 3rd level direction and resolutions to over 2,000 clients in Arkansas, Louisiana, Texas, Pennsylvania, & Canada on issues related to computer systems, infrastructure, & security.
• Managed network access in Active Directory for corporate, regional, and field ops employees.
• Managed cellular access & configurations (Blackberry/Android/iPhone), with AT&T/Verizon.
• Supported Win OS XP, VPN, WiFi, Anti-virus (Trend-Micro), Citrix, Remedy, & SharePoint.
• Supported HP Laptops/Desktops including Imaging (Creating & Deploying), along with Client Application & Executive Support. Worked with AS400 & Setup ODBC connections as needed.
• Supported telecom systems, including Analog, Digital, Wireless, and VoIP (Avaya & Cisco).

Bs, Business Information Systems

Aas, Computer Information Systems (I.T.)

Certification, Certified Retail Analyst Program (Cra)

Certification, Shelf Management & Space Planning Program