Steven C Thomas Email & Phone Number

Evaluates, makes decisions and processes policies based on Individual Risk Management Policy within the established production requirements.● Answers basic inquiries on Individual Risk Management providing customer service and accurate risk decisioning.● Assists in developing other teammates.● Suggests training opportunities for employees.● Assists in the identifying process improvement opportunities.● Responds to all customer inquiries promptly and professionally.● Timely responses when following up on complex questions.

United States

Responsible for answering inquiries regarding general travel information.● Prepare itineraries, compute fares, issue refunds.● Assist passengers at boarding gates when enplaning and deplaning passengers while ensuring their safety.● Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades for accuracy. As well as compiling end of shift reports for the supervisor.● Assisting customers with self-service kiosk check-in and kiosk baggage processing● Accepting and activating customers’ self-tagged baggage

United States

Filling orders by having and recording the correct order number and product type.● Assembling merchandise for shipment if necessary and transporting items to correct shipping locations with accurate stencil tag or mark orders. Filling, repacking, and weighing orders as needed.

United States

Served as Team leader supervising six employees as well as cross training new employees.● Performing regular continuing education of new equipment and processes.Steven C. Thomas sctho75@hotmail.com Page Two● Maintaining respiratory and nursing equipment in the intensive care unit. Managing equipment obtained in an Omni cell.● Responsible for accurately ordering hospital equipment via third party vendors.