Steven Whitley Email & Phone Number

Las Vegas, Nv, Us

Henderson, Nevada, United States

Coordinates and administers the volunteer program including strategically identifying meaningful opportunities to utilize volunteers throughout the City. Guides staff in volunteer recruitment, program administration and evaluation, training, community outreach, engagement, and recognition. Strives to grow the volunteer population to support the organization and its vision and mission. Promotes the volunteer program and cultivates awareness of volunteer impacts; engages community members and organizations and evaluates a variety of creative and inspirational volunteer opportunities and partnerships to connect people to the City and the community.Assists in the administration and management of assigned training programs, resources, and systems. Administers PeopleSoft training module and Talent Learning Management System to perform course set up, enrollments, tracking, course assignments, and system maintenance.Tests and documents system functionality of virtual training delivery models and functionality to include breakout rooms, whiteboards, live events, and other virtual tools; works with curriculum designers and instructors to deliver logistical components of high-quality on-demand and virtual training; documents various training related processes.Evaluates the effectiveness of volunteer and training programs using measurement and reporting tools; produces related reports, analyzes information, identifies trends, and makes recommendations based on data.

Henderson

Tackled City Manager program priorities, resolving 20 of 38 (53%) objectives within first year of hire. Published 9 handbooks and guides providing direction and guidance on topics covering various administrative functions, technical help, protocols, and information for staff and volunteers. Instituted recurring developmental training meetings and aids to grow 40 employees involved in volunteer management. Generated virtual onboarding within 1-week of city COVID-19 shutdown, enabling seamless and continued orientation of volunteers to fill crucial roles during the pandemic. Applied data analysis to volunteer program creating baseline metrics for strategic planning and pinpointed focus areas for volunteer onboarding experience; achieved 4.9 of 5 rating on five key factors. Worked with partner background screening company to digitize adverse action notifications, decreased applicant notification from 3 days to 24 hours and eliminated associated processing costs.

Henderson, Nv

Helping develop new position to standardize program operations for the cities various department Volunteer Coordinators.The Hiring Our Heroes Corporate Fellowship Program is an innovative 12-week program that provides transitioning service members with professional training and hands-on experience in the civilian workforce. The professional development offered through the program prepares candidates for a smooth transition into meaningful civilian careers. Participating corporations benefit by gaining access to the best and brightest transitioning service members, while also developing a more comprehensive understanding of the veteran job market.

Hill Afb, Ut | Kunsan Ab, Republic Of South Korea | Holloman Afb, Nm

Provided leadership and guidance to more than 200 employees delivering administration, data analysis, training management, aircraft fleet health management, and programs and resources. Resolved customer complaints and answered customers' questions regarding policies and procedures. Provided managers and employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Coached managers and supervisors on job performance problems, identifying causes and issues and to work on resolving problems. Monitored and developed long-range strategies to sustain multiple different fighter weapons systems valued over $10 billion while executing an extensive flying operations to ensure Air Force pilot readiness.

Kadena Ab, Japan | Kandahar Airfield, Afghanistan

Developed 13 data analysts to advise senior leaders on performance metrics & trends to achieve effective usage of $4.3B in resources. Identified errors and solutions for the Air Force Maintenance Capacity / Capability Program protecting a $4M investment for 17 Air Force Bases. Authored reconnaissance aircraft landing gear investigation that led to time-compliance technical guidance saving Air Force $105K in lost time. Guided a cargo aircraft pressure switch study pressure switches that revealed a 25% component failure rate and providing justification for 28% stock level increase for parts.

Osan Air Base, South Korea

Held TS/SCI clearance. Supervised 4 IT operation controllers in coordination and sustainment of 6 networks across 3 classification levels valued at $225M. Directed modernization of the mission system infrastructure resulting in $76.3M intelligence collection processing upgrades. Planned 1.7K equipment inspections critical to achieve a 99% uptime rate for the Korean Combat Operations Intelligence Center. Handpicked to fix 10 procedural flaws to re-active the division purchase card clearing a 4-month backlog of parts needed to sustain 30 essential subsystems allowing 650 customers 24/7 access to intelligence decision making data.

Vandenberg Air Force Base, Ca

Selected by senior executives to lead an inexperienced IT section. Directed basic client-level system support functions, planned and integrated computer systems, communications functions, and led SharePoint implementation for 3.3K users. Developed Cyber career field qualification plan to convert and certify 40 IT professionals into specialties resulting in a standard process saving multiple companies 120 hours in certification oversight. Created production manager position to oversee IT service center work orders driving department efficiency up 33% and ensuring an “Excellent” rating during the Department of Defense Cyber inspection.

Vandenberg Air Force Base, Ca

Served as military training leader to over 1K new Air Force employees. Replenished 9 space, missile, bomb operation companies and 3 allied nations Combined Space Operations Center responsible for the employment of worldwide joint space forces. Managed $7M dormitory and annual $60K expense budget/supply accounts. Instructed 842 employee developmental hours covering human relations, social skills, and peer leadership. Led multiple process improvements initiatives increasing accessions processing efficiency 20%, reducing student separation processing 36 days, and eliminating the need for an annual $1.2M dining facility contract.

Elmendorf Air Force Base, Ak | Prince Sultan Air Base, Saudi Arabia

Led 5 Data Analysis Apprentices in analysis, data interpretation, and use of products to support 73 F-15C/E, 18 C-130H, 4 C-12F/J, and 2 E-3B aircraft resource management decisions. Developed direct reports in preparing special studies, tracking performance indicators, and identifying adverse trends trends to senior leaders and multiple division and corporate levels. Led bad actor and data integrity programs to ensure accurate and actionable decision making by ensuring information was readily available.

Mcguire Air Force Base, Nj

Audited source management information system data for accuracy, timeliness, and compliance with directives. Collected and maintained data for use in analysis reports, studies, and problem identification. Used statistical techniques, interpreted findings from data, identified trends and significant deviations, and recommended corrective actions. Analyzed deficiencies in areas such as equipment performance, materiel consumption, scheduling, management, and resources; their impact on the maintenance mission; and results of corrective actions. Prepares visual media for analysis studies. Prepares written reports and special studies; and presents recommendations and briefings to senior managers.Controlled, managed, and maintained G081 management information system (MIS). Coordinated, effected development, and scheduled MIS products, retrievals, and other programs. Customer focal point for MIS troubleshooting, requirements, and enhancements. Forwards requirements/enhancements to higher headquarters for approval.

Anchorage, Alaska, United States

Shoe department

Anchorage, Alaska, United States

Anchorage, Alaska, United States

Bachelor Of Applied Science - Basc, Non-Profit/Public/Organizational Management

Associate Of Science - As, Education And Training Administration/Management

Associate Of Science - As, Production Management