Managed Services Specialist with significant experience in the UK and internationally. I have demonstrated strong consistent achievements in growth, through increased sales, improved productivity, and enhanced efficiency both within my own and client organisations. I have led teams to winning major Outsourcing deals as well as leading sales and delivery teams providing advisory services to client organisations resulting in optimised outsourced arrangements that maximise ROI.Specialties:Manged services deal strategy and leadershipTransformational Change ProgrammesRevenue GrowthOperational Delivery ManagementSuccessful relationships at CXO levelExperience of international, complex accounts working with diverse, multi-national teamsCommercial Awareness and Customer Experience Management.Service Management and development of Managed Services capabilityImplementation of Global StandardsIT OutsourcingAccount Management and delivery of customer focussed services