Steve Yee Email & Phone Number

Santa Clara, California, Us

Platform Engineering Support- Provide Field Technical Support for data centers & colo's in the SF Bay Area & other remote sites.- Participate in rotational data center on-call support.- Install, maintain, troubleshoot, and improve data center environment.- Utilize Netbox DCIM for site asset management.- Utilize monitoring tools (Zabbix).- Respond to JIRA generated tickets.- Work with remote hands at various data centers.- Document work environment.

Santa Clara, Ca, Us

PADI Divemaster for PADI InstructorsPADI Master Scuba Diver- Open Water- Advance Open Water- Rescue Diver- DLD - Discover Local Dives

Hanover, Md, Us

Consultant, Datacenter Technician for SF Bay Area companies.Contract for ZT Systems at the Microsoft Santa Clara datacenters.

Secaucus, New Jersey, Us

- Respond to GDCO - Global Data Center Operations service tickets for servers at Microsoft datacenters.- Troubleshoot and triage server failures.- Track server health and validation (Solarwinds).- Apply firmware and BIOS updates as needed using approved tools.

San Francisco, California, Us

Transferred to Network Engineering Team 01/2020Infrastructure Engineering Support- Provide Field Technical Support for data center & offices in the SF Bay Area, Seattle WA, and Phoenix AZ.- Participate in rotational data center on-call support.- Install, maintain, troubleshoot, and improve data center & office environment.- Utilize DCIM (OpenDCIM, NetBox, SnipeIT) for site asset management.- Utilize monitoring tools (APC Struxureware DCE, LibreNMS, LogicMonitor, Netbeez)- Document work environment.Certification:Forklift Operator

Redwood City, Ca, Us

Datacenter Operations Support- Provide Field Technical Support for datacenter co-lo's in the SF Bay Area, and in Las Vegas.- Participate in rotational datacenter on-call support.- Install, maintain, troubleshoot, and improve datacenter environment.- Utilize Device42 DCIM for datacenter asset management.- Resolve tickets in the DC Ops queue.- Document datacenter environment.

Cupertino, California, Us

Apple's iDatacenter 24x7 operations support.- Provide monitoring and hands-on support of Apple’s mission critical environment.- Provide Tier-1 response and communications to handle mission critical alerts.- Provide database support for SAP and Autosys.- Provide support for IBM Tivoli Storage Management.Skills:Linux/Unix/OS X/Windows System AdministrationApple Certified Associate

Contractor, Operations Technician for the Apple GDCS Ops (Global Data Center Operations) group in Newark, CA.

Sunnyvale, California, Us

Contractor, Supporting Code AF & IO - Aeronautics Division at NASA Ames Research Center, Moffett Field, CA.Contract for Lockheed Martin at Mountain View, CA.

Bethesda, Md, Us

Systems Administrator for the ODIN - Outsource Desktop Initiative for NASA Project for the Aeronautics Division at NASA Ames Research Center.

Moffett Field, California, Us

Systems Support for Code I, AF, & AFO Division for the Air Traffic Control group in:- the Verification and Validation (V&V) lab- the Airspace Concept Evaluation System (ACES) labNASA HSPD12 (Homeland Security Presidential Directive) Clearance

Glen Allen, Va, Us

Contractor, System/Network Administrator for Companies in the San Francisco Bay Area.Contract for Lockheed Martin at Mountain View, CA.

Mountain View, Ca, Us

Postini physically relocated to Google Campus.Network Operations Center Systems Administrator.- Monitor Postini production servers and applications.- Report and escalate problems when necessary.- Troubleshoot production issues.- Additional responsibilities include: Field Tech Support, Network Surveillance.

Us

Postini Acquired by Google- Provide 24x7x365 Level 1 support for all Postini Inc. systems, and act as the central communication point for the business. - Monitor all production servers and applications, report and escalate problems when necessary, and troubleshoot production issues. - Additional responsibilities include conducting emergency bug fixes, feature releases, and customer data migrations.

Hanover, Md, Us

Contractor, System/Network Administrator for Companies in the San Francisco Bay Area.Contract for Netflix, Inc. in Los Gatos, CA.

Los Gatos, Ca, Us

- Network Operations Center Engineer for an enterprise systems monitoring environment. - Internal call center monitoring 50+ remote sites.- Process tickets for employee new hire and termination accounts.- Resolve daily operation issues from a variety of environments.- Documented work environment & procedures, and publish this information on corporate webpage.

San Jose, Ca, Us

- System Administrator for the San Jose Engineering Unix & Linux team.- Resolve Remedy cases generated by Cisco engineering users.- Perform scheduled server maintenance, upgrades and OS patches.- Participate in the integration of newly acquired companies - Acquisition Team.- Test new hardware with new revisions of Solaris patches or upgrades, and report my findings.- Documented work environment & procedures, and publish information on our group webpage.

Espoo, Southern Finland, Fi

- Provided Technical Systems Support for the Alameda & Mt. View site.- Provided Unix & Windows NT server Support.- Responsible for Lotus Notes Domino Server Support.- Resolve email problems related to Lotus Notes and POP3 clients.- Document work environment and published the information on the corporate webpage.

Ascend acquired by Lucent.

Chiyoda-Ku, Tokyo, Jp

Milpitas, California, Us

Contractor for Hitachi America National Semi-Conductor, LTD at San Jose, CA

Livermore, Ca, Us

Certified Apple Technician.Department of Energy - Q ClearanceDepartment of Defense - Secret Clearance

Pool & ocean support.Assist customers with rental equipment.Maintaining the store’s appearance.Training for Divemaster certification.

Santa Clara, California, Us

Us

Bs, Computer Science

Redhat 7 System Adminstration

A.S., Network Administration

A.S., Computer Studies

A.S., Natural Sciences