Steven Deans Email & Phone Number

Palmerston North, NZ

Levin, Manawatū-Whanganui, New Zealand

New Zealand

New Zealand's automotive parts specialists

New Zealand

Palmerston North, Wanganui-Manawatu, New Zealand

• Managing a local team distributing polycarbonate and fibreglass roofing products to the lower North Island region from Taupo South
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
• Scheduled and led regular meetings for all employees to discuss ideas and new inventory, while providing platform for all to voice concerns
• Led a team during a second COVID lockdown and coached them through changes in the workplace and industry, during, and after this challenge
• Employee management and leading day-to-day responsibilities
• Ensured excellent health and safety measures are adhered to in all aspects of the business

Levin, Wanganui-Manawatu, New Zealand

• Managed two businesses simultaneously - Bennik's Poultry Farm and The Garden Depot, Levin
• Maintenance of farm and office equipment and machinery, including vehicles
• Liaised with relevant stake-holders, customers and government departments ensuring high standards of safety, hygiene and quality
• Ensured relevant processes and policies were adhered too
• Encouraged and maintained a safe working environment exceeding Health and Safety requirements
• Coordinated operations on two farm sites

Levin, Wanganui-Manawatu, New Zealand

• Managed two businesses simultaneously - Bennik's Poultry Farm and The Garden Depot, Levin.
• Developed new store location from ground up by hiring and training an efficient, productive and positive team at The Garden Depot, Levin
• Increased revenue from $300,000 to $1,300,000 in three years
• Brought in new business connections and revenue generation opportunities by improving networking strategies.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Spearheaded business operations by consistently seeking methods to improve profitability through cost containment, efficiency improvements and revenue generation.

New Zealand

• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Rotated stock to achieve optimum appeal and minimize shrinkage.

Palmerston North, Wanganui-Manawatu, New Zealand

• Entered the ‘Millionaries club’ – selling more than $1,000,000 worth of furniture in a calendar year
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Demonstrated exceptional customer service, people skills and sales
• Supervised guests at front counter, answering questions regarding products.
• Set and achieved goals for myself, achieving sales targets
• Developed and maintained excellent rapport and relationships with customers and fellow staff members

Palmerston North, Wanganui-Manawatu, New Zealand

• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
• Created and submitted delivery and DOT logs.
• Loaded truck and properly secured items to prevent damage.
• Safely operated heavy lifting equipment such as fork trucks and cranes.
• Completed on-time deliveries by choosing best and most efficient routes.
• Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.

Palmerston North, Wanganui-Manawatu, New Zealand

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Developed and grew leads through repeat business and customer referrals.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Listened to clients and developed solutions to satisfy business and personal needs.