Completed 100% of weekly assigned customer contacts (first, second and third contact) and follow-ups.• Worked with suppliers to streamline their supply chain process and improve retail relationships.• Sold SPS Web Forms and Testing and Certification services to vendors as part of a Hub/ Retailer Enablement campaign.• Provided superior customer service by offering accurate product information and timely follow-up in a friendly, professional manner.• Entered 100% of all vendor contacts and on-going activities into Salesforce.com.• Escalated, as appropriate, to get highest possible program adoption.• Achieved targeted Hub/Retailer enablement campaign goals (varies for each campaign).• Introduced prospective customers to SPS products and services.• Performed other duties and projects, as assigned.

I am responsible for:-Preparing water isotopes and facilitated in the shipment to researchers around the globe.-Organizing returning isotopes and prepped them to be analyzed.-Balancing 20 hours of work with studying and coursework.

Worked with a team of consultants to apply the Baldrige Performance Excellence Model to a medium-sized historical museum and formulated recommendations for enhancing the effectiveness and performance of the organization.

While employees at the Packer Pro Shop, I coordinated the sending and receiving of merchandise. Communicated with managers about the status of shipments and potential problems and assisted 10-20 customers per day with requests and questions. GO PACKERS!

I was the primary liaison between my course professor and classmates. I was responsible for communicating to our professor about each week’s lectures and challenging topics for students. While in this position, I also taught course material to peer facilitators and created weekly problem sets for students to encourage discussions to reach a higher understanding of course material.