• Provide technical support for enterprise-level application systems• Research, diagnose, troubleshoot and identify potential solutions for how to resolve repeated issues• Handles technical challenges with in a development-oriented team• Prioritize multiple, open issues• Follow best practices for changed control of proposed solutions.• Document/track actionable bugs for developer resolution through sprints• Provide progress updates to senior managers

Maintains current knowledge of relevant technology as assigned using internal ticketing systemsIdentify, analyze, responds, triages, and troubleshoot/resolve ticket system alerts indicating issues with data center server componentsHands-on administration of virtual machines, hosts, and devices via console, remote desktop protocols, and other virtualized management interfacesProvides first response for all associated, technical engineering lanes within the data center

Troubleshoot, diagnose, repair server hardware issues including CPU’s, Ram, Motherboards, Switches, Fiber Cables, NIC cards, GPU’s and other expansion cardsUsing Red hat Linux scripts to install firmware updates, drivers and other firmware related issues by console accessPractices of upholding physical safety and security through badging and security with all parts for repair and replacementsRepairs server and software issues, including deploying and troubleshooting industry standard network infrastructure (DHCP, PXE, INIT, BIOS)Identify, analyze, responds, triages, and troubleshoot/resolve issues through a ticketing system

⦁ Responsible for gathering clients through social media paid advertisements such as Facebook AdCampaigns and Influencer Marketing⦁ Manage/Create html, email, logo’s, clothing, and live chats for an enhanced performance⦁ Conclusion: From May – August of 2019, generated 20k of revenue in work performed for thecompany

⦁ Assists in maximizing store sales and achieving store sales goals⦁ Monitors sales progress and results against key targets⦁ Leads an environment of productivity by leading the customer engagement on the sales floorand providing coaching and feedback to associates around customer engagement⦁ Assists in executing the management of labor and payroll expenses to maximize sales andproductivity under the direction of the Store Manager⦁ Coach and provide sales-related feedback to the team⦁ Monitors compliance with company safety, security, and shrink avoidance policies and programs