Steven Freeman Ii Email & Phone Number

Scottsdale, AZ, US

Chester, PA, US

• Consistently produced a high volume of canvassed appointments with a 24% or higher conversion rates to estimates.
• Educated and qualified customers on solar, roofing and new windows.
• Achieved top 10% performer status with more than $110,00 in sales.

Surrey, British Columbia, CA

• Successfully lead the expedited completion of three simultaneous student housing projects, achieving a total project value of $20 million.
• Develop a participatory work process, empowering team input on scheduling and tasks, resulting in a 25% acceleration of project completion timelines.
• Identify and address scheduling inefficiencies through the implementation of regular site walkthroughs, enhancing critical planning and communication with a team of three, ultimately reducing downtime by 10%.

• Led the inspection, testing, repair, and installation of advanced control systems for HVAC and exhaust systems, significantly improving system performance and reliability.
• Fostered a collaborative partnership with engineering teams, contributing valuable design feedback and expertise that enhanced project outcomes and operational efficiency.
• Manage and prioritize multiple concurrent projects, ensuring timely completion and adherence to high-quality standards despite conflicting deadlines.
• Cultivated a culture of teamwork and cooperation across various departments, contributing to a collaborative and productive work environment and the successful completion of complex projects.

Canoga Park, California, US

• Drove the creation and successful launch of the company's ecommerce business, catapulting monthly profits from none to $20,000.
• Assembled and led high-performance teams, navigating through change to significantly boost sales figures.
• Devised and implemented dynamic pricing strategies based on comprehensive market analysis and trend forecasting, significantly enhancing revenue.
• Developed and deployed a proprietary CRM system, significantly improving interactions and transactions with clients and suppliers, ensuring a streamlined operational flow.

• Led a high-stakes $3 million project to install a new system, incorporating rigorous accountability measures and a decision-making hierarchy that culminated in $300,000 savings and early completion.
• Developed a consolidated KPI tracking system via Google Sheets for ten critical system upgrades, enhancing senior leadership decision-making and boosting productivity by 25%.
• Directed a diverse team of over twenty members for two years, fostering a high-performance culture that earned a team member the Navy and Marine Corps Achievement Medal.
• Consistently leveraged in Microsoft Office Suite (Word, Excel, Outlook).

Mayfield Village, OH, US

• Accelerated estimation process for incoming automobiles at direct repair shops, reducing vehicle repair times by 18%, lowering rental car costs, and significantly boosting customer satisfaction ratings.
• Achieved the distinction of tying for the highest customer service ratings in California in 2011.
• Launched the 'Smile Program,' a strategic initiative that propelled customer service satisfaction scores by over 10% within three months.
• Leveraged extensive CRM software capabilities to optimize customer interactions and streamline claims processing efficiency.

Business, Finance

B.S, Business; An Emphasis In Finance