Steven Gibbs

Steven Gibbs Email and Phone Number

Major Incident Manager @ JPMorgan Chase & Co.
Steven Gibbs's Location
Houston, Texas, United States, United States
Steven Gibbs's Contact Details

Steven Gibbs personal email

About Steven Gibbs

I have years of experience in the Financial Services industry managing application development and support teams in the delivery of high quality results. I am adept at building trusted working relationships with technical and business stakeholders and delivering quality results on time and on budget (or under!). I have proven problem-solving, organizational, and collaboration skills as well as interpersonal and customer service skills for excellent relationship building with internal and external stakeholders.Key Skills include:> IT Service Delivery - Production Support> Application Operations (AppOps)> ITSM Incident, Change and Problem Management using ServiceNow> Call Center Support> Team leadership> Coaching/mentoring> Experience in leading mixed teams onshore/offshore in virtual environment> Project Management> SDLC methodologies> Disaster Recovery and Business Continuity> Project Management (PMP certified)> ITIL Foundation certifiedI am open to new opportunities and connections!

Steven Gibbs's Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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Major Incident Manager
Steven Gibbs Work Experience Details
  • Jpmorgan Chase & Co.
    Major Incident Manager
    Jpmorgan Chase & Co. Sep 2021 - Present
    New York, Ny, Us
  • Aig Retirement Services
    Associate Director It
    Aig Retirement Services Jun 2016 - Sep 2021
    Houston, Texas, Us
    Associate Director of Retirement Application Operations. L1-L2 support of IT applications. Management and governance of onshore and offshore vendor resources as well as in-house staff.
  • Aig Valic
    Associate Director It
    Aig Valic Sep 2001 - Jun 2016
    Houston, Tx, Us
    Responsible for web application projects and application production support and maintenance utilizing Microsoft .NET technologies. Manage team of domestic and international developers both onshore and offshore.
  • American General Insurance - Valic
    It Manager
    American General Insurance - Valic Sep 1996 - Sep 2001
    Managing & Directing team of programmers & business analysts in production support and project activities. Project management of open system projects. Recruiting and development of programmer/analysts. Coordinated College Recruiting initiatives. Management of onshore and offshore vendor resources.
  • American General Insurance - Valic
    Senior Programmer/Analyst
    American General Insurance - Valic Mar 1992 - Sep 1996
    Full SDLC project work. Application production support. COBOL, FileNet Document Imaging, Visual Basic.
  • American General Insurance - Valic
    Programmer/Analyst
    American General Insurance - Valic Jun 1987 - Mar 1992
    Application development and business analysis. Full life-cycle project work. COBOL, FileNet Document Imaging, Visual Basic.
  • Baylor University
    Lab Assistant
    Baylor University Jun 1986 - May 1987
    Waco, Texas, Us
    Student Lab Assistant at Casey Computer Center, Hankamer School of Business, Baylor University. Software inventory management, hardware/software troubleshooting, student assistance/mentoring,

Steven Gibbs Skills

Business Analysis Software Development Sdlc Project Management Change Management Vendor Management Visual Basic .net Process Improvement Integration Risk Management Leadership Program Management Requirements Analysis Business Intelligence Management Software Project Management Team Leadership It Operations Management

Steven Gibbs Education Details

  • Baylor University - Hankamer School Of Business
    Baylor University - Hankamer School Of Business
    Information Systems
  • Our Lady Of The Lake University
    Our Lady Of The Lake University
    General

Frequently Asked Questions about Steven Gibbs

What company does Steven Gibbs work for?

Steven Gibbs works for Jpmorgan Chase & Co.

What is Steven Gibbs's role at the current company?

Steven Gibbs's current role is Major Incident Manager.

What is Steven Gibbs's email address?

Steven Gibbs's email address is st****@****lic.com

What is Steven Gibbs's direct phone number?

Steven Gibbs's direct phone number is +171383*****

What schools did Steven Gibbs attend?

Steven Gibbs attended Baylor University - Hankamer School Of Business, Our Lady Of The Lake University.

What skills is Steven Gibbs known for?

Steven Gibbs has skills like Business Analysis, Software Development, Sdlc, Project Management, Change Management, Vendor Management, Visual Basic, .net, Process Improvement, Integration, Risk Management, Leadership.

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