Steven Dipersio, Cspo, Csm Email & Phone Number

Loveland, Co, Us

New York, New York, Us

Placed at Autodesk

Austin, Tx, Us

Placed at Beckman Coulter Life Sciences, Loveland, COSr. Product Owner delivering the product vision, user stories, and providing backlog management for a new biomedical device consisting of a customer portal front end as well as instrument software.• Led the product effort for releasing a cutting-edge laboratory instrument and its associated software.• Supported two teams simultaneously in an agile environment.• Presented demonstrations of the new product’s capabilities to the organization.• Prioritized features for maximizing the product’s value.• Wrote frontend and backend user stories, created epics and module requirements, and managed two separate backlogs.• Managed product roadmap with core stakeholders.

Philadelphia, Pennsylvania, Us

Sr. Product Manager responsible for the organization’s clinical trial patient and site payment applications. Managed all aspects of legacy maintenance and enhancements as well as new software development for the next generation of products.• Wrote user stories and managed backlogs for two platforms while supporting all aspects of the payment products.• Ran all cross-functional release ceremonies.• Maintained client relationships and managed enhancement requests and expectations.

Westminster, Colorado, Us

Served as Sr. Product Owner for the company’s leading new software platform. Delivered new roadmap projects on time. Also managed backlog for all platform maintenance items for multiple products.• Delivered new features and maintenance items for a fifty-million-dollar software platform.• Salvaged build of software platform by properly gathering, defining, and writing user stories.• Established backlog and processes for maintenance items, feature requests, and enhancements.• Served as product lead for all mobile application user acceptance testing for Android and iOS.• Migrated Product team to Azure DevOps for clean organization and reporting of backlog work items.• Hosted business prioritization meetings and post launch reviews with stakeholders.• Managed all product releases and performed user acceptance testing.• Mentored and supervised team of product owners and an aspiring business analyst.• Advised the organization on agile best practices and implemented numerous associated process improvements.

London, United Kingdom, Gb

Supported Fortune Global 500 financial services company and bank. Analyzed existing systems and new feature requests for implementation in high-profile international financial services website serving more than ten million clients. Liaised with web developers, UX designers, quality assurance, and clients for delivery of high-quality software.• Delivered high-value features consistently, utilizing two high-performing development teams.• Expertly ran backlog refinement, sprint reviews, and sprint planning.• Recruited onto a second scrum team to salvage a high-profile project and identified critical items to address prior to product launch.• Performed quality assurance testing during times of excessive workload.• Wrote user stories and acceptance criteria for multiple high-profile banking systems.• Managed all production support activities across multiple systems.• Presented new features and demonstration systems for an international client account.• Worked with client in strategic road mapping sessions.

Houston, Tx, Us

Served as integration point between business stakeholders and cross-organizational technology teams for delivery of voice technology products. Analyzed business requirements, system capabilities, and the end-to-end operating model to integrate and release new technology products, product features, services, and applications.• Documented software requirements and developed detailed use cases and flow diagrams• Designed Computer Telephony Integration (CTI) solutions for business partners• Presented requirements and conducted reviews with cross functional teams• Created traceability matrix and user acceptance testing artifacts• Managed and resolved defects and created summary reports for upper management• Shepherded projects throughout entire lifecycle from inception to production releases

Atlanta, Georgia, Us

(Temporary position taken prior to moving cross country)

Atlanta, Georgia, Us

Advanced Telephony and Integrated Application Solutions Served as integration point between business stakeholders and cross-organizational technology teams for delivery of voice technology products.• Analyzed business requirements, system capabilities, and the end-to-end operating model to integrate and release new technology products, product features, services, and applications • Documented software requirements and developed detailed use cases• Presented requirements and conducted reviews with cross functional teams• Created traceability matrix and user acceptance testing artifacts• Managed and resolved defects and created summary reports for upper management• Shepherded projects throughout entire lifecycle from inception to production releases

Austin, Texas, Us

Used extensive software development industry experience to guide a team of highly skilled software developers and testers. Ensured the timely delivery of complex projects and change requests with superior quality in a fast-paced development environment.• Instituted process improvements to significantly reduce software defects• Served as central development management contact for internal project managers for a major pharmaceutical client• Developed documentation for technical staff to follow standard operating procedures• Integrated with research and development staff to improve platform documentation• Managed and assigned resources to ensure coverage for critical deliverables• Coached and mentored developers on best practices and the clinical industry

Philadelphia, Pa, Us

• Managed, mentored, and led report developers and data analysts. Liaised with state agencies, business analysts, and consultants to define and deliver projects.• Established order by creating processes for initiating work requests, documentation, requirements definition, and testing procedures amongst cross-functional teams• Instituted documentation standards for technical designs, project plans, testing templates, architecture diagrams, and data mart definitions• Analyzed and reported on clinical data for quality improvement initiatives using MS SQL Server Business Intelligence Development Suite

Raleigh, North Carolina, Us

Advanced to senior leadership role for the purpose of directing the operations of the Development Staff. Primary responsibilities included management of resources, change control, establishing procedures, budget oversight, and maintaining high quality project and platform deliverables.• Managed, trained, and mentored growing software development team consisting of up to ten members• Directed application development for Phase II and Phase III clinical trials including ePRO solutions• Supervised all study development for major pharmaceutical clients which included resource allocation and utilization, timelines, requirements review, and negotiation between project management, validation, quality assurance, and development• Managed strategic mission-critical integration and patient recruitment deliverables by increasing user compliance and providing technical solutions to enhance efficiency• Directed all development change control and delivery while designing and building electronic tracking system using Oracle APEX to establish a paperless workflow• Enhanced the business’s competitive position by establishing a fully functioning disaster recovery site, supporting a strategic new messaging system, and leading risk management identification and resolution activities• Reduced software defects by 50% through implementation of process improvements, technology efficiencies, and technical code and design reviews of Oracle PL/SQL, Visual Basic, and Crystal Reports• Restructured team by identifying subject matter experts for support of critical functionality• Represented IVRS Development during high-intensity client and quality assurance audits• Recruited, managed, and trained technical offshore development resource• Supervised developers, provided design oversight, and revised and defined requirements for platform developed using VB.NET and C#

Raleigh, North Carolina, Us

Promoted to manager level to lead and coordinate clinical software development and integration projects. Recruited software developers to expand the department.• Provided mentoring and training on software development techniques and processes to technical staff and served as expert consultant to programmers• Wrote SOPs, operating guides, and technical specifications including system requirements, design specifications, formal test plans, and application manuals• Managed work of technical staff including programmers, test analysts, and technical support staff, while continuing to lead development of custom programming for new projects• Provided advanced technical support and served as technical liaison for internal and external customers• Defined and designed new IVRS functionality for clinical trial management• Managed upgrade of Crystal Reports to Business Objects XI

Raleigh, North Carolina, Us

Recruited to develop IVRS Applications for clinical trial management. Expanded platform architecture and established documentation standards.• Developed applications for clinical trials using Oracle PL/SQL (stored procedures, cursors, triggers), Visual Basic, and Crystal Reports while establishing design documentation templates• Expanded and upgraded reusable platform architecture and coding standards• Wrote detailed technical and functional design documentation including system flow and server architecture diagrams using Visio• Integrated IVRS Applications with internal clinical applications• Provided 24/7 production support for IVRS Applications• Designed physical support matrix for IVRS maintenance and IT support

New York, Ny, Us

Interfaced mainframe applications with telephony scripting languages, Oracle, and UNIX.• Collaborated with business analysts and call center representatives to produce detailed requirements and specifications• Enhanced and corrected Visual Basic statistical programs and Unix Shell Scripts and developed a utility for viewing daily web reports• Designed custom e-mail survey applications and Oracle PL/SQL scripts for data loading and table maintenance• Managed speech recognition development by reviewing requirements with vendor

New York, Ny, Us

Princeton, New Jersey, Us

Developed IVRS Applications for clinical trial management while progressing from Programmer to Programmer/Analyst in under two years. Delivered systems under strict timelines while being recognized for record low numbers of development defects.• Matured into lead developer for patient diary (ePRO) systems built using Visual Basic, Sybase T-SQL, and PowerBuilder• Won team of the year award for designing and developing diary system incorporating RDBMS design, client server architecture, and IVRS technology• Created detailed technical and functional specifications for delivery to validation group

Early career (1997 – 1998) includes position as Information Systems Technician Intern at The State of New Jersey Judiciary, Information Systems Division, and placement as Software Testing Engineer at Base Ten Systems, Inc. - Trenton, NJ