Steve Langan Email & Phone Number

Kansas City, Missouri, United States

• Conduct thorough inspections to assess the structural integrity of residential properties, identifying foundational issues and developing customized repair recommendations to address each property's unique needs.• Utilized a consultative approach to educate homeowners on the significance of foundational repairs, effectively persuading clients to proceed with recommended solutions through effective communication and expert advice.• Guided customers seamlessly through the onboarding… Show more • Conduct thorough inspections to assess the structural integrity of residential properties, identifying foundational issues and developing customized repair recommendations to address each property's unique needs.• Utilized a consultative approach to educate homeowners on the significance of foundational repairs, effectively persuading clients to proceed with recommended solutions through effective communication and expert advice.• Guided customers seamlessly through the onboarding process, from initial consultation to project commencement, ensuring a stress-free experience by promptly addressing all questions and concerns.• Collaborated closely with technicians, providing detailed explanations of repair solutions, ensuring comprehensive understanding of the scope of work, and offering ongoing support to guarantee accurate and efficient execution.• Fostered strong, long-term customer relationships by consistently delivering exceptional service, resulting in increased customer satisfaction, positive referrals, and repeat business. Show less

Kansas City, Missouri, United States

Professional consultant for organization sales teams. Marketing strategies, training.

Kansas City, Missouri, United States

• Spearheaded marketing and sales plans for high-quality crop protection products, fertilizers, pesticides, and organic growth regulators, driving company revenue from $3,000,000 to $12,000,000 annually over 5 years through customer-centric strategies and problem-solving.• Enhanced social media presence by developing and executing targeted campaigns, resulting in a clearer representation of the company’s brand and a significant increase in online engagement and customer inquiries.• Led… Show more • Spearheaded marketing and sales plans for high-quality crop protection products, fertilizers, pesticides, and organic growth regulators, driving company revenue from $3,000,000 to $12,000,000 annually over 5 years through customer-centric strategies and problem-solving.• Enhanced social media presence by developing and executing targeted campaigns, resulting in a clearer representation of the company’s brand and a significant increase in online engagement and customer inquiries.• Led client acquisition efforts through strategic networking, relationship building, and personalized sales approaches, significantly expanding the customer base, fostering long-term business partnerships, and establishing new contracts.• Managed logistics and supply chain operations to ensure timely delivery of products, optimizing processes, and reducing costs while maintaining high service standards and customer satisfaction.• Directed business development initiatives by identifying and capitalizing on new market opportunities, negotiating contracts and product prices, collaborating with team members, vendors, and developers, and forming strategic alliances to support sustained growth and competitive advantage.• Worked with government agencies in 45 states, including the EPA, to register pesticides, crop protection products, and herbicides, typically outsourced, saving the company $16,000 annually. • Responsible for managing payments to government agencies for registration costs annually or bi-annually.• Managed and analyzed budgets, P&L, balance sheets, and sales reports, using key metrics to prepare performance reports for senior management to monitor commercial activities.• Leveraged expertise in marketing, sales, social media, client acquisition, logistics, and business development to drive company growth, enhance overall market presence, and deliver exceptional customer service. Show less

Tempe, Az

• Conducted thorough financial assessments for clients through in-depth interviews, analyzing their income, expenses, debts, and financial goals to develop tailored debt management plans that prioritize their unique needs and circumstances.• Provided expert guidance on debt consolidation, settlement, and budgeting strategies, equipping clients with the knowledge and tools needed to make informed decisions and achieve lasting financial stability.• Negotiated with creditors on behalf of… Show more • Conducted thorough financial assessments for clients through in-depth interviews, analyzing their income, expenses, debts, and financial goals to develop tailored debt management plans that prioritize their unique needs and circumstances.• Provided expert guidance on debt consolidation, settlement, and budgeting strategies, equipping clients with the knowledge and tools needed to make informed decisions and achieve lasting financial stability.• Negotiated with creditors on behalf of clients to secure reduced interest rates, waived fees, and favorable repayment terms, resulting in significant monthly debt reduction and enhanced client satisfaction.• Educated clients on financial literacy, covering effective money management, credit utilization, and long-term financial planning to empower them to prevent future debt issues and foster sustainable financial health.• Achieved top-tier commissions and earned membership in the "Million Dollar Club" for generating $1,000,000 in business in a single month, consistently ranking in the top 20% out of 200 sales professionals and frequently placing in the top 10%.• Fostered a collaborative team environment by sharing best practices, supporting colleagues, and contributing to collective success, while maintaining up-to-date knowledge of industry regulations and best practices to ensure compliance and deliver high-quality, ethical debt consultation services. Show less

• Educated prospective clients, particularly business owners, on the advantages of accepting credit and debit card payments, clearly articulating how these services can streamline their operations and boost profitability.• Managed the preparation and filing of contracts with business owners, ensuring meticulous completion and submission of all required documentation while evaluating businesses for Merchant Account eligibility.• Cultivated key relationships within the international… Show more • Educated prospective clients, particularly business owners, on the advantages of accepting credit and debit card payments, clearly articulating how these services can streamline their operations and boost profitability.• Managed the preparation and filing of contracts with business owners, ensuring meticulous completion and submission of all required documentation while evaluating businesses for Merchant Account eligibility.• Cultivated key relationships within the international banking and financial sectors to offer clients exclusive solutions in financing, funding, PCI compliance, and payment analytics software, providing access to resources typically beyond the reach of most ISOs and larger companies.• Addressed customer needs with a focus on developing and presenting new product solutions, such as financing options and advanced payment analytics, which directly tackled client challenges and strengthened long-term business relationships.• Achieved top performer status by consistently surpassing sales targets, employing a consultative approach to deeply understand client needs, customize solutions, and drive exceptional customer satisfaction and retention.• Fostered a collaborative team environment by sharing insights, supporting team members, and contributing to overall success while maintaining a strong focus on delivering personalized, high-quality service to clients. Show less

Lawrence, Kansas Area

• Educated customers on various satellite radio packages, providing detailed information on features and benefits.• Upsold existing clients by effectively communicating the value of premium packages and additional services.• Achieved sales targets through personalized customer interactions and tailored recommendations.• Enhanced customer satisfaction by offering solutions that matched their entertainment needs and preferences.• Utilized product knowledge to identify… Show more • Educated customers on various satellite radio packages, providing detailed information on features and benefits.• Upsold existing clients by effectively communicating the value of premium packages and additional services.• Achieved sales targets through personalized customer interactions and tailored recommendations.• Enhanced customer satisfaction by offering solutions that matched their entertainment needs and preferences.• Utilized product knowledge to identify opportunities for upselling and cross-selling. Show less

Phoenix, Arizona Area

• Developed and implemented effective sales strategies to convert leads into loyal customers, employing a consultative approach to understand client needs and deliver tailored solutions.• Cultivated and strengthened relationships with both new and existing accounts, driving substantial revenue growth through proactive client engagement and personalized service.• Addressed and resolved customer issues swiftly and effectively, significantly enhancing customer satisfaction and fostering… Show more • Developed and implemented effective sales strategies to convert leads into loyal customers, employing a consultative approach to understand client needs and deliver tailored solutions.• Cultivated and strengthened relationships with both new and existing accounts, driving substantial revenue growth through proactive client engagement and personalized service.• Addressed and resolved customer issues swiftly and effectively, significantly enhancing customer satisfaction and fostering long-term loyalty and repeat business.• Consistently achieved top salesperson status throughout the employment term, showcasing exceptional performance, problem-solving skills, and a commitment to building strong client relationships and contributing to team success. Show less