Steven Dole

Steven Dole Email and Phone Number

CX Solutions Manager at Ventrica @ Ventrica
Steven Dole's Location
Hebden Bridge, England, United Kingdom, United Kingdom
Steven Dole's Contact Details

Steven Dole personal email

n/a
About Steven Dole

I am a passionate and dedicated Business Development professional with an excellent track record in business process outsourcing for omnichannel contact centre services, document processing, print, fulfilment and data analytics. I possess an in-depth knowledge of systems, operations and people, with expertise in developing cost-effective solutions that enhance the customer experience. I have a strong sales and operational background and offer a consultative approach and an ability to confer persuasive messages across all levels of business. I maintain close links with industry bodies for the purposes of research and networking – between 2012 and 2015 I was a member of the Direct Marketing Association’s North Council. I have the desire to not only generate business from new and existing customers, but also to enhance the ways in which a business operates. I bring experience and innovation to a senior management team and add value to any situation.

Steven Dole's Current Company Details
Ventrica

Ventrica

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CX Solutions Manager at Ventrica
Steven Dole Work Experience Details
  • Ventrica
    Cx Solutions Manager
    Ventrica Jan 2018 - Present
    Southend-On-Sea, Essex, Gb
    570 seat outsourced customer contact centre & digital marketing agency providing intelligent omni-channel customer management and sales solutions that help companies build stronger customer relationships.Operating from two 'state of the art' contact centres, we work on behalf of numerous global and disruptive brands helping them to optimise the customer experience, whilst simultaneously reducing costs, through intelligent use of technologies designed to lower unnecessary customer contacts.We're also multilingual and help organisations with global aspirations better manage their customer service across multiple languages and territories from a single UK hub.www.ventrica.co.uk
    View
  • Exela Technologies
    Business Development Manager
    Exela Technologies Jun 2012 - Jan 2018
    Irving, Texas , Us
    View
  • Direct Marketing Association Uk
    Dma North Council Member
    Direct Marketing Association Uk Mar 2012 - Mar 2015
    London, Gb
    View
  • Acxiom 2Touch
    Sales Manager
    Acxiom 2Touch Sep 2010 - Apr 2012
    Sunderland, Gb
    View
  • Prolog
    Sales Manager
    Prolog Jul 2007 - Aug 2010
    Annesley, Nottinghamshire, Gb
    View
  • Dataforce Interact
    Solutions Development Manager
    Dataforce Interact Nov 2001 - Jun 2007
  • Iforce Limited
    Business Development Manager
    Iforce Limited 1998 - 2001
    Redditch, England, Gb
    View
  • Intalekt (Uk) Limited
    Business Development Manager
    Intalekt (Uk) Limited 1994 - 1998
    Gb
    View

Steven Dole Skills

Business Development Direct Marketing Strategy Contact Centers Management Sales Management Telemarketing Call Centers Outsourcing Account Management New Business Development Multi Channel Marketing Call Center Project Management Customer Experience Customer Service Fulfillment Services Warehousing E Commerce Marketing Sales Crm Team Management Lead Generation Email Marketing Bid Preparation Team Leadership Customer Retention Database Marketing Direct Mail Customer Acquisition Bpo B2b Digital Marketing Proposal Writing Key Account Management Negotiation Integrated Marketing

Steven Dole Education Details

  • Durham University
    Durham University
    Politics
  • Nelson And Colne College
    Nelson And Colne College

Frequently Asked Questions about Steven Dole

What company does Steven Dole work for?

Steven Dole works for Ventrica

What is Steven Dole's role at the current company?

Steven Dole's current role is CX Solutions Manager at Ventrica.

What is Steven Dole's email address?

Steven Dole's email address is st****@****c.co.uk

What schools did Steven Dole attend?

Steven Dole attended Durham University, Nelson And Colne College.

What skills is Steven Dole known for?

Steven Dole has skills like Business Development, Direct Marketing, Strategy, Contact Centers, Management, Sales Management, Telemarketing, Call Centers, Outsourcing, Account Management, New Business Development, Multi Channel Marketing.

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