Steven Arthur Email & Phone Number

Redmond, Washington, US

• As Payments Strategy leader, shaping and executing payment services with key focus on product delivery, risk management and operational excellence. Driving accelerated revenue growth through partner ecosystem.
• Pushpay is the leading payments and engagement solution provider for mission-driven organizations – helping churches and parishes streamline communication and delivering technology to help them reach, connect and.
• Focused on faith, education, and nonprofit sectors in the U.S. and around the world, changing the way churches, schools, and charities engage their communities using mobile technology while driving generosity.
• 2011 founded, $50 million IPO in 2015 in NZX and onto $1.5 billion takeover in 2023 by PE firms Sixth Street Capital (U.S.) and BGH (Australia), Pushpay is a $200 million revenue SaaS company with 600 employees (in.

Miami, Florida, US

• As EVP at Versapay, accountable for leading B2B Payments product development, FinTech strategic partnerships, SaaS GTM commercialization and business operations.
• Focused on modernizing B2B accounts receivable with digital commerce solutions for the supplier/buyer marketplace through invoice automation with payments fully embedded in ERP systems (Oracle NetSuite, Microsoft.
• C-suite accountability for managing multiple business portfolios while operating as ISO and PayFac and leading numerous Acquiring, Bank and Network strategic partnerships.
• Senior leadership general management responsibility across the full client lifecycle from sales enablement to merchant boarding, underwriting and risk/fraud mitigation, to CX operational support backed with MSP/ISV.

Seattle, WA, US

• As commercial leader for B2B2C Payments and Risk platform monetization, accountable for Marketplace eCommerce product planning, strategic alliances and operational execution. Externalized a Platform-as-a-Product SaaS.
• Managed cross-discipline team alignment with corporate functions for collaboration on strategy, business development, product innovation, technology integration and operational delivery of payment solutions
• Optimized cost-of-payment containment from partners and suppliers through operational efficiencies yielding improvements in user experience and overall client satisfaction
• Maximized revenue conversions and operating margins through key commerce and FinTech partnerships (Gateways, Acquirers, Network Brands and Issuing Banks)

• VP/GM and global head of business unit with P&L responsibilities – accountable for developing, implementing and operating NCR’s enterprise strategy, product roadmap and go-to-market offers management for B2C electronic.
• Serviced Retail & Hospitality clients (top-tier National and SMB Retailer, Supermarket and Restaurant merchants and dealer channels) with transformative solutions converging POS, payments, eCommerce, mobility, loyalty.
• Innovated Omni-Channel 2.0 PCI/PA-DSS compliant SW to minimize merchant payments fraud risk: Tokenization/P2PE/EMV
• Led SaaS Unified Commerce cross-functional groups of direct + matrixed global teams: Product and business development, GTM commercialization, sales enablement, solution delivery, client management and processor partner.

Oklahoma City, Oklahoma, US

• Sales and Operations Leader of Heartland [acquired by Global Payments] Consumer Engagement division, servicing National, Mid-Market and SMB restaurant and retail merchants. Responsible for driving consistent and.
• Bolstered innovative product portfolio by designing and commercializing competitive offerings
• Enhanced channel enablement by instituting a technical solution-selling methodology
• Upgraded client services by retooling a consultative execution model ensuring customer success

Brookfield, Wisc., US

• FDC Global Prepaid Solutions and TeleCheck Services – Head of Group Operations of two lines of businesses. General management global accountability servicing major verticals including Retail and Hospitality across all.
• Prepaid: closed/open loop gift card & mWallet | virtual & mobile commerce | electronic payroll distribution
• TeleCheck: DDA ACH authorization/settlement/reconciliation | verification/warranty | collections

Brookfield, Wisc., US

• FDC U.S. Merchant Services – product deployment: Led a group of product delivery, channel enablement and program management teams tasked with managing strategy, process and communication. Drove product innovation.
• Sales Enablement – roadmap planning, commercialization framework and launch strategy
• Portfolio Management – IT demand, business process and sales operations

Brookfield, Wisc., US

• FDC N. America Merchant and Financial Services – sales enablement: As Division Leader of Solution Consulting, led enterprise sales across all acquiring and issuing solutions. As Product SMEs, SCs provided professional.
• Provided leadership of technical excellence in marketing, sales and delivery of solutions
• Ensured profitable deal valuations while optimizing implementation time-to-revenue

Brookfield, Wisc., US

• FDC Global Merchant Acquiring – sales enablement: Led payments Product Specialists in consulting U.S. and international brands across all merchant segment sales groups: Big box retailer, hospitality/restaurant.
• Advised product development organization on market strategy
• Trained sales channels on capabilities, value propositions and competitive differentiators

Brookfield, Wisc., US

• FDC Global Prepaid Services – Closed & Open Loop Gift, Loyalty and Mobile Payments sales enablement: Owned prepaid channel development for the top 150 global merchant accounts.
• Consulted Fortune 500 companies through sales process and implementation of prepaid solutions

Brookfield, Wisc., US

• FDC Global Prepaid Services – Gift, Reward and Mobile Marketing innovations: Designed and led a new stored value payments group as product engineers architecting innovative solutions to meet market demands.
• Influenced client decisions on program designs driving their marketing and operational strategies

Denver, CO, US

• ValueLink International Business Unit – Closed Loop Gift Card solutions: Led Sales Engineers in the Americas, APAC and EMEA regions in driving product sales best fitting localized payment standards and implementation.
• Managed pre/post-sales technical engagements with global Fortune 1,000 retail/restaurant merchants

Memphis, TN, US

• Developed IT security policy and procedures for Memphis-Shelby County K-12 district, a 120K user-group, top-25 largest U.S. school district in the nation.
• Consulted the Board of Education ensuring information security compliance with state and federal laws

CA

• Led network engineering and data systems architecture for territory accounts including assigned Fortune 500 companies across key vertical markets – e.g. banking, retail and airline.
• Assigned territory strategic clients: Chick-Fil-A, Coca-Cola, Delta Airlines, Home Depot and SunTrust Bank

Dallas, TX, US

• IP systems integration and configuration of Bay Networks, 3Com and Cisco Systems infrastructure.
• Provisioned IP network design configurations in support of LAN/WAN enterprise implementations