Steven Arthur Email & Phone Number

Redmond, Washington, Us

As Payments Strategy leader, shaping and executing payment services with key focus on product delivery, risk management and operational excellence. Driving accelerated revenue growth through partner ecosystem optimization, product to market innovation, and transformative platform monetization. Directing commerce innovation for GTM delivery, managing cost of acceptance, and optimizing FinTech contractual relationships commercially and operationally including regulatory and compliance management. • Pushpay is the leading payments and engagement solution provider for mission-driven organizations – helping churches and parishes streamline communication and delivering technology to help them reach, connect and cultivate lasting relationships with people in their community.• Focused on faith, education, and nonprofit sectors in the U.S. and around the world, changing the way churches, schools, and charities engage their communities using mobile technology while driving generosity. • 2011 founded, $50 million IPO in 2015 in NZX and onto $1.5 billion takeover in 2023 by PE firms Sixth Street Capital (U.S.) and BGH (Australia), Pushpay is a $200 million revenue SaaS company with 600 employees (in U.S. & New Zealand) as the market leader in church management software – an ERP-to-CRM B2B platform and mobile app managing donor and congregation engagement supporting over 15,000 churches.

Miami, Florida, Us

As EVP at Versapay, accountable for leading B2B Payments product development, FinTech strategic partnerships, SaaS GTM commercialization and business operations. • Focused on modernizing B2B accounts receivable with digital commerce solutions for the supplier/buyer marketplace through invoice automation with payments fully embedded in ERP systems (Oracle NetSuite, Microsoft Business Central and Sage Intacct). • C-suite accountability for managing multiple business portfolios while operating as ISO and PayFac and leading numerous Acquiring, Bank and Network strategic partnerships. • Senior leadership general management responsibility across the full client lifecycle from sales enablement to merchant boarding, underwriting and risk/fraud mitigation, to CX operational support backed with MSP/ISV ecosystem partner relations.A Great Hill Partners portfolio co., Versapay is a pioneer in optimizing supplier/buyer B2B funds automation through Invoice-to-Cash electronification via Cloud-led, AI/ML platform

Seattle, Wa, Us

As commercial leader for B2B2C Payments and Risk platform monetization, accountable for Marketplace eCommerce product planning, strategic alliances and operational execution. Externalized a Platform-as-a-Product SaaS offering with vertically integrated secure payments and fraud prevention branded as EG Commerce – powered by a newly formed ISV-PayFac business-model as a licensed PSP. Grew the multi-sided network marketplace transaction orchestration through full-stack inbound/outbound payments engine – Customer Pay-In (B2C traveler bookings) and Supplier Payout (B2B ACH). Led teams of Strategic Partnerships, Business Operations, Risk Management and Regulatory Compliance.• Managed cross-discipline team alignment with corporate functions for collaboration on strategy, business development, product innovation, technology integration and operational delivery of payment solutions• Optimized cost-of-payment containment from partners and suppliers through operational efficiencies yielding improvements in user experience and overall client satisfaction• Maximized revenue conversions and operating margins through key commerce and FinTech partnerships (Gateways, Acquirers, Network Brands and Issuing Banks)

VP/GM and global head of business unit with P&L responsibilities – accountable for developing, implementing and operating NCR’s enterprise strategy, product roadmap and go-to-market offers management for B2C electronic payments and cyber security software solutions.• Serviced Retail & Hospitality clients (top-tier National and SMB Retailer, Supermarket and Restaurant merchants and dealer channels) with transformative solutions converging POS, payments, eCommerce, mobility, loyalty and security to enable universally consistent user experiences• Innovated Omni-Channel 2.0 PCI/PA-DSS compliant SW to minimize merchant payments fraud risk: Tokenization/P2PE/EMV• Led SaaS Unified Commerce cross-functional groups of direct + matrixed global teams: Product and business development, GTM commercialization, sales enablement, solution delivery, client management and processor partner relations + software engineering, DevOps, private cloud hosting, data center operations and technical support

Oklahoma City, Oklahoma, Us

Sales and Operations Leader of Heartland [acquired by Global Payments] Consumer Engagement division, servicing National, Mid-Market and SMB restaurant and retail merchants. Responsible for driving consistent and sustainable value in payment solutions throughout the end-to-end client service delivery model: Revenue acquisition, retention and growth.• Bolstered innovative product portfolio by designing and commercializing competitive offerings• Enhanced channel enablement by instituting a technical solution-selling methodology• Upgraded client services by retooling a consultative execution model ensuring customer success

Brookfield, Wisc., Us

FDC Global Prepaid Solutions and TeleCheck Services – Head of Group Operations of two lines of businesses. General management global accountability servicing major verticals including Retail and Hospitality across all business functions: Operational readiness, IT solutions, boarding implementations, card services, customer experience, compliance and account management.• Prepaid: closed/open loop gift card & mWallet | virtual & mobile commerce | electronic payroll distribution• TeleCheck: DDA ACH authorization/settlement/reconciliation | verification/warranty | collections

Brookfield, Wisc., Us

FDC U.S. Merchant Services – product deployment: Led a group of product delivery, channel enablement and program management teams tasked with managing strategy, process and communication. Drove product innovation revenue across FDC's sales channels as well as merchant services joint ventures and alliances (e.g. Bank of America, Citi, PNC, SunTrust and Wells Fargo).• Sales Enablement – roadmap planning, commercialization framework and launch strategy• Portfolio Management – IT demand, business process and sales operations

Brookfield, Wisc., Us

FDC N. America Merchant and Financial Services – sales enablement: As Division Leader of Solution Consulting, led enterprise sales across all acquiring and issuing solutions. As Product SMEs, SCs provided professional services for short/long-cycle sales channels and merchant services partners.• Provided leadership of technical excellence in marketing, sales and delivery of solutions• Ensured profitable deal valuations while optimizing implementation time-to-revenue

Brookfield, Wisc., Us

FDC Global Merchant Acquiring – sales enablement: Led payments Product Specialists in consulting U.S. and international brands across all merchant segment sales groups: Big box retailer, hospitality/restaurant, petroleum and convenience store, supermarket and card-not-present. • Advised product development organization on market strategy• Trained sales channels on capabilities, value propositions and competitive differentiators

Brookfield, Wisc., Us

FDC Global Prepaid Services – Closed & Open Loop Gift, Loyalty and Mobile Payments sales enablement: Owned prepaid channel development for the top 150 global merchant accounts.• Consulted Fortune 500 companies through sales process and implementation of prepaid solutions

Brookfield, Wisc., Us

FDC Global Prepaid Services – Gift, Reward and Mobile Marketing innovations: Designed and led a new stored value payments group as product engineers architecting innovative solutions to meet market demands.• Influenced client decisions on program designs driving their marketing and operational strategies

Denver, Co, Us

ValueLink International Business Unit – Closed Loop Gift Card solutions: Led Sales Engineers in the Americas, APAC and EMEA regions in driving product sales best fitting localized payment standards and implementation models.• Managed pre/post-sales technical engagements with global Fortune 1,000 retail/restaurant merchants

Memphis, Tn, Us

Developed IT security policy and procedures for Memphis-Shelby County K-12 district, a 120K user-group, top-25 largest U.S. school district in the nation.• Consulted the Board of Education ensuring information security compliance with state and federal laws

Ca

Led network engineering and data systems architecture for territory accounts including assigned Fortune 500 companies across key vertical markets – e.g. banking, retail and airline.• Assigned territory strategic clients: Chick-Fil-A, Coca-Cola, Delta Airlines, Home Depot and SunTrust Bank

Dallas, Tx, Us

IP systems integration and configuration of Bay Networks, 3Com and Cisco Systems infrastructure.• Provisioned IP network design configurations in support of LAN/WAN enterprise implementations