Of my nearly 10 years in banking operations, 5 of those years have been spent leading the digital service department. I implement new services, create customer adoption and retention strategies, and develop both internal and external education plans. I'm also proficient in editing, curriculum/training development, product implementation, strategic planning, and public speaking. Currently, I am researching Fintech solutions and services. Please contact me via email if your company offers online/mobile APIs for online account opening, account switching services, AI analytics/assistant, P2P solutions, online support/chat, or creating digital brands.
Listed skills include English, Proofreading, Literature, Teaching English As A Second Language, and 22 others.