Meet and greet members and guests. Respond to phone calls and emails.Processed registrations for programs and classes using fitness industry specific software.Processed point of sale transactions.Data entry for personal information into Asphalt Green database (name, address, credit card info, DOB, etc.)Updated details on each semester’s programs and classes in the database.Answered questions regarding personal training, group exercise, series sales promotions, etc.Set up appointments for personal training, orientations, etc. tracking manually and on “room &resource management” softwareExported reports for fitness center management.Maintained studios and equipment; fold and replenish towels.

Sold over 70 memberships in a 3-month period.Retained numerous memberships by building relationships with members in the community.Build relationships with local residential buildings and business in order to expand client base. This included attending networking events.Represented the organization at several Health Fairs and Events.Expanded client base through many interactions inside and outside of the facility.

Observed strict HIPAA guidelines always according to company policy.Pleasantly greeted each patient and offered the desk sheet for easy sign-in.Processed patient payments and scanned identification and insurance cards.Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.Organized, updated and maintained over 200 patient charts.Frequently commended for maintaining the safety, respect and dignity of the patients.

Supervised a staff of 15-20 employees including scheduling and training.Ensured accurate shipments of over 1500 prescriptions per day.Coordinated local, regional and national shipments of packages.Utilized tracking software to accurately track shipments conveying information about shipping times, insurance and delivery costs.Investigated shipment issues which included rectifying the problem and filing the necessary reports.Liaison between Pharmacists and shipping staff ensuring the accuracy of prescriptions being shipped and their destination.Point of contact for all shipping vendors.Inventory management and purchasing.

Ensure that visitors and members are received in an excellent and professional manner and that all reception areas operate a high quality service at all times.