Steven E. Harry Email & Phone Number

INFLUENCE: Employees - Patrons - Cost - ServiceAmbitious restaurant manager who exhibits multi-level talents with unquestionable service, leadership, and profitability results. Uphold management position for notable, high-volume restaurant during past 7+ years, earning #1 branch rank [steadily] for lowest labor costs and highest satisfaction rates across the state. Prepared to embrace new management opportunity only to complement all business and customer expectations at the outcome of superior service.[“No patron or restaurant will ever fall short of excellence in performance. I strive to be the best in what I do: serving, analyzing, communicating, influencing, and ensuring my restaurant standards meet #1 in quality on every level. With each issue there follows a solution. And I do believe that customers & service are the hand and the glove: you cannot be successful in one without the other.”]Career Snapshot:  Met fast-track promotions before earning vital management role at Chili’s. Strong in recruitment, training, scheduling, managing costs, and preventing loss. Well-versed in restaurant setting from end-to-end. Fulfilled roles of Server, Line Cook, Quality Assurance, Bartender, and Dining Room Supervisor.  Bring 3+ years of “claim to fame” shift manager experience for famous food chain eatery. Endorsed for effective team performance, a fun work environment, and positive patron experience.  Earned A.S. in Le Cordon Bleu Culinary Arts from Cooking and Hospitality Institute in Chicago (2007). Appreciate healthy fundraising and meeting annual goals in support of St. Jude Children’s Research. Knowledge of MS Office (Word/Excel) and the Internet. Adapt quickly to new concepts and technology. Convey passion for people, patron loyalty, and a vision for sustaining optimum performance. “I am masterful in my representation of service and fully prepared for my next adventure in hospitality.”

Listed skills include Customer Service, Organization, Relationship Building, Multicultural Diversity, and 37 others.

• 

  Cooking And Hospitality Institute Of Chicago

  Le Cordon Bleu Culinary Arts