Steven Engstrom Email & Phone Number

Orillia

Toronto, Ontario

- Rotate through positions including interactive games, manning the 3D theatre and Great Hall where the Stanley Cup resides. - Converse with guests from around the world and assist them by an means necessary. - Requires a vast knowledge of hockey and its history, particularly those who have been inducted into the hall of fame.

- Managing a daily team of up to 10 employees ensuring they act according to policies and professionalism when dealing with guests. - Ensuring customer satisfaction and handling any questions, concerns or grievances that may arise. - Ensuring client satisfaction for events with the facility, staff, catering and overall event experience.

- Responsible for selling 50/50 raffle tickets at Blue Jays games to fans with positive energy and eagerness to assist.- Act as a Jays Care brand ambassador in-stadium with the goal of enhancing guest experience.- Educate fans on the details of the 50/50 raffle program and answer questions about the work Jays Care does across Canada.- Be proficient at.

- To assist with all TSN Marketing Services & Events initiatives from a program planning, management and execution perspective.- Support the Events Specialist- Work in conjunction with all facets of TSN to support and facilitate events, hospitality, merchandising and other specific projects.- Assist in formalizing event work-back schedules, event.

Midland, Ontario

- Gardened, cut grass, and upheld 50 acres of property.- Came up with new, creative ways to plant different garden beds.- Worked traffic when 10,000+ people were on the grounds. I also took it upon myself to ensure that pilgrims had as pleasant a visit as possible. - Strategized productive means of getting work done efficiently with other members of.

Waterloo, Ontario

- Responsible for laundry department, to look after and ensure that work was being done at an acceptable pace.- Attended additional monthly meetings to discuss improvements on training days, and overall desk atmosphere.- Led new staff through different training exercises to familiarize themselves with the complex.- Set a positive example for new staff, and.

Waterloo, Ontario

- Directed the entrance and exit of people in and out of the athletics complex.- Handed out locks, towels, and any other equipment needed by patrons.- Sold memberships, gym passes and fitness club passes through our online software, SmartVendor.- Attended monthly meetings to reflect on the past month to ensure job performance was exceptional.

Midland, Ontario

- Placed large rolls of industrial fabrics on the cutting machine, and packaged the finished product.- Loaded the industrial fabrics onto the finishing lines so colour and adhesives could be applied.

Honours Bachelor Of Arts, Kinesiology, Economics Minor

Sport And Event Marketing, Post Graduate Certificate