Frontend-Software Engineer
CurrentFalcon Automation Portal- Instrumental in executing V2 for Safaricom Plc, enterprise automation project.- Achieved a remarkable 40% improvement in response time, leading to substantial efficiency gains and an accelerated overall response time.- Revamped sales journeys for over 30,000 customers, seamlessly processing over 10,000 sales opportunities monthly to ensure optimal workflow and productivity.- Implemented and spearheaded initiatives resulting in a substantial 60% reduction in paper usage, driving the organization towards a more sustainable and eco-friendly operational model.