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Steve Neu has extensive automotive experience in retail management, product strategy and business development. Steve spent his first 12 years in automotive retail and achieved positions of general management and operations. Then, he spent the past 15 years applying his automotive retail knowledge to building and implementing marketing solutions and technology products for dealers.With over 27 years of Automotive experience and a NADA Dealer Academy graduate, Steve Neu has an in-depth understanding of dealer operations and a strong aptitude in technology, analytics, marketing, and training, Steve has dedicated his efforts to designing and implementing highly focused, multi-faceted technology and marketing solutions. As a third-generation automotive retailer, Steve has implemented and maintained high performing operating procedures including customer follow-up protocols, data mining and prospecting, sales training and evaluation measures. Steve holds numerous CRM, DMS system and software certifications and is also well versed in marketing principles, targeting strategies, and digital/online solutions that drive consumer response and conversion. Steve's overall goal is to seek the best ways to target, communicate and convert loyal automotive consumers. He builds programs and platforms that help retailers sell and service consumers more often generating higher profitability and overall satisfaction.Over the past 15 years, Steve has helped develop more than a dozen marketing applications and communication solutions in the market today with over 4500 active dealer clients.
Core Focus Digital
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- corefocusdigital.com
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Chief Executive OfficerCore Focus DigitalLexington, Sc, Us -
Ceo & Digital Marketing StrategistCore Focus Digital May 2021 - PresentLexington, South Carolina, United StatesCore Focus Digital is an innovative digital solutions company serving SMB/Local & National clients. CFD specializes in custom websites, landing pages and digital marketing strategies designed for high urgency retail/consumer product/services. CFD develops, supports, and distributes Web Detective ID to targeted marketing agencies. -
Ceo & Product StrategistNeuiq, Llc Jan 2010 - PresentLexington, South Carolina, United StatesNeuIQ brings forward-thinking and ground breaking solutions to the automotive retail industry. Working with top-tier agencies, OEMs, and vendors, NeuIQ invests in its partners and develops customized product solutions and platforms that drive results. NeuIQ specializes in creating customized solutions with consumer profiling & targeting, data hygiene, business intelligence & analytics, relevant messaging, application & platform development, and sales conversion tools. NeuIQ works with a variety of organizations with efforts specifically covering vehicle sales and service transactions, financing and permissible purpose marketing, retention and loyalty programs, programmable communications, mobile applications, and digital marketing solutions. -
Ceo & Product StrategistBuyercall, Llc May 2016 - PresentGreater Seattle AreaBuyercall is a unique programmable communications platform. Solutions include: Phone Number tracking and Advertising Sourcing/Reporting. Call Routing features - Auto Attendant, Voice Mail, Notifications, Call Backs, Automation Features and Notifications, Alerts, Tasking and communication (Email, Text, Phone), Form Security and privacy, API/integrations, Soft Phone Apps and Widget Form Builder. -
Ceo & Digital Marketing StrategistPay Here Marketing Jun 2017 - PresentGreater Atlanta AreaPay Here Marketing specializes in providing the best lead value for your marketing dollar. Our turn-key marketing solutions are designed to target the best customers and prospects for the BHPH & SUBPRIME LOAN Auto Dealer. Pay Here Marketing specializes in targeted search engine marketing, video branding and social marketing, communications & lead management, and custom branded websites. -
Senior Director, Credit Data And Product PartnershipsOfferlogix Jun 2022 - Jun 2024Herndon, Virginia, United StatesOfferLogix serves multiple facets of the automotive industry. From Digital Retailing to OEMs and from Ad Agencies to Desking and CRM companies, our patented fintech solutions accurately calculates all lease and finance payments inclusive of Reg M and Reg Z disclosures. Our patented technology accurately generates lease and finance payments on existing inventory, inclusive of dealer margins and pricing, OEM and lender programs, taxes and tags, and more. This allows the dealer to advertise precise and compliant payments on every vehicle, providing price transparency that results in higher conversions with more gross profit per vehicle. -
Director Of Product Strategy And DevelopmentAutosoft Dms May 2018 - Dec 2019West Middlesex, PaLed product strategy and development for AutoSoft's Dealership Management System (DMS) and integrated Sales/Consumer Solutions. Managed a collaborative department of over 15 cross-functional product, data, and support teams. Guided development of a new SaaS based multi-core platform with centralized accounting and integrated communications for Automotive Dealership Sales, Service/Parts and Administrative departments. As a company leader, executed an organizational Agile process transformation. Autosoft DMS provides award-winning client support and technology solutions to over 2000 Franchise and Independent Automotive Dealers across the US. -
Director Of Product Strategy & DevelopmentTeam Velocity Jan 2011 - Apr 2015Provided strategic leadership and management of Team Velocity's product and technology portfolio. Led a global team of developers and analysts. Built and maintained “state of the art" business intelligence systems, order/production processes, and integrated digital marketing platforms designed to support Team Velocity's ability to target an automotive dealer's perfect prospects. Team Velocity utilizes an "in-market" strategy to attract, sell, service and retain customers using results-driven custom campaigns that combine both sales and service promotions via digital marketing, email, targeted mail and in-store merchandising. During my tenure, Team Velocity Marketing and affiliates had grown to over $100 million in annual automotive marketing revenues. -
Automotive Dealership General Management And OperationsAutomotive Dealership Retail Sales And Marketing Management Sep 2007 - Dec 2009Condor Automotive Group (11/08 - 12/09)Hired as Director of Operations for Condor Automotive and build a new business development program. Managed growth with multiple dealerships and franchises of Mercedes-Benz, Toyota, Dodge, Chrysler, Jeep, and Hyundai. Established a corporate model for e-commerce marketing and sales and service process management. Strengthened current sales and service processes by implementing new training and evaluation programs while working with managers and staff to improve overall performance and customer satisfaction.Thompson Automotive Group (9/07 - 10/08)Hired to rebuild and develop new business as a hands-on General Manager for a Chrysler and Jeep dealership. Directed all aspects of operations and lead group-wide e-commerce projects. Excelled at building and training teams, enhancing personnel motivation, maximizing productivity, and increasing customer volume and gross profit in both sales and service. Exhibited true expense and risk control fundamentals with a dedicated focus to increasing inventory turn rates and reducing overall expenses.
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Automotive Dealership Internet Sales And Bdc ManagementAutomotive Dealership Retail Sales And Marketing Management Nov 1997 - Sep 2007Reedman-Toll Auto World 2004 to 2007, Langhorne, PADeveloped and directed one of the largest and most successful Business Development Centers in the country with franchises of Chevrolet, Mazda, Subaru, Jaguar, Dodge, Chrysler, Jeep, Lincoln and Mercury. Managed a team who answered inbound phone calls and internet leads, conducted customer satisfaction surveys, resolved customer concerns, and conducted outbound prospecting including email marketing and sales follow-up.Managed direct mail and email collection programs, online newsletter, websites, e-commerce advertising, and vendor and manufacturer relationships. Developed and maintained community relations program with special employee purchase programs, customer loyalty/reward programs, and local involvement in auto shows and cultural events. Designed and conducted new sales representative orientation, advanced sales, CRM, and work plan development and phone skill training for over 85 sales reps and 15 sales managers. Managed customer databases, tracked and reported all employee tasks and customer activities, and maintained complete data integrity.Stivers Auto Group 1999 to 2004, St. Louis MO, & Columbia, SCDeveloped new internet sales departments and administered all websites, networks and databases, email communication, internet and network security, and telecommunication systems for Lincoln, Mercury, Chrysler, and Jeep dealerships in 3 states. Developed and conducted Internet and computer training and provided support for the entire organization from dealer principals to sales and support staff. Identified and negotiated strategic relationships with technology partners. Implemented and maintained dealership processes to improve customer follow-up, prospecting, data management, and training and evaluation.Sales Retail Experience from 1997 to 1999Suntrup/Kribs Ford City, St. Louis, MOMarion Ford Lincoln Hyundai, Marion, IL
Steve Neu Skills
Steve Neu Education Details
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Doctorate Program - Educational Psychology -
Psychology - Education
Frequently Asked Questions about Steve Neu
What company does Steve Neu work for?
Steve Neu works for Core Focus Digital
What is Steve Neu's role at the current company?
Steve Neu's current role is Chief Executive Officer.
What is Steve Neu's email address?
Steve Neu's email address is st****@****ive.com
What is Steve Neu's direct phone number?
Steve Neu's direct phone number is +180352*****
What schools did Steve Neu attend?
Steve Neu attended Southern Illinois University, Carbondale, University Of Northern Iowa.
What skills is Steve Neu known for?
Steve Neu has skills like Crm, B2b, Account Management, New Business Development, E Commerce, Automotive, Marketing, Sales Management, Customer Satisfaction, Business Development, Marketing Strategy, Leadership.
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