Steven Feltner Email and Phone Number
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Steven Feltner is a Solution Architect - Kubernetes + DevOps at ScaleOps - Cloud-Native Optimization. He possess expertise in microsoft office, microsoft excel, microsoft word, project management, c++ and 16 more skills.
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Principal Solutions ArchitectScaleops - Cloud-Native Optimization Oct 2024 - Present
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Head Of Solutions ArchitectureUpwind Security Oct 2023 - Oct 2024 -
Senior Manager Solution ArchitectSpot By Netapp Jan 2022 - Oct 2023 -
Solutions ArchitectSpot.Io Oct 2019 - Jan 2022
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Sales EngineerCavirin Systems, Inc. Nov 2018 - Oct 2019Technical knowledge and experience with security, IP networking, DevOps concepts, IT Infrastructure, scripting, the public cloud (AWS, Azure, Google), SaaS delivery models, Windows, Linux and virtualization such as VMware.• Direct engagement with 33% of entire company pipeline. • 93% of proof of concepts were completed successfully. • Assist customers and partners with hands on technical assistance for demonstrations, trials, and proof of concepts.• Develop a close relationship with sales staff and work as a team to drive revenue.• Led in-person hands on product training for International Japan Partner. • Developed project requirement specifications including training and instructional material. • Attentively listen to customer pain points and recognize opportunities for improvement to offer solutions. -
Sr. Technical Support EngineerCavirin Systems, Inc. May 2018 - Nov 2018Santa Clara• Create an escalation workflow process to track customer escalations.• Generate a request for enhancement process from customers for Product Managers’ review.• Re-produce customer issues in lab to help identify issues and possible solutions.• Test new features to ensure it will meet the customer needs and create supplemental documentation if needed.• Maintain demo environment for Sales team.• Assist sales with technical challenges from prospects as a product specialist.• Re-design and maintain customer support portal for better customer experience.
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Technical Support EngineerCentrify Corporation 2016 - 2018Santa Clara, CaManage all aspects of customer case submittals until resolution. Deliver high quality customer support through deep expertise of product portfolio. Utilize cross-functional team collaboration to solve difficult issues. Helped peers, technical sales, and engineering resolve million dollar deals by quick thinking and due diligence in product knowledge.• Research, diagnose, troubleshoot and identify solutions to timely resolve customer issues.• Troubleshoot issues associated with IDaaS, Kerberos, LDAP, MS SQL Server, Apache, DB2, Samba, and Network Filers.• Assist with Linux/Unix integration with Active Directory.• Create and publish Tech-blogs and how to articles to enhance customer success.• Design, deploy, and maintain lab environments for support team using Proxmox and AWS.• More than 95% of cases were resolved without escalatation and achieved a 97% Satisfaction Score.• Create and maintain customer facing knowledge base articles to reduce time to solve issues.• Participate in after-hours on-call support. -
It Technical SupportParker Hannifin 2015 - 2016Greater Los Angeles Area• Programed a searchable phone directory in PHP.• Maintained file servers and user access privileges.• Provided support and properly document help request tickets.• Troubleshoot and resolved hardware and software issues.• Performed hardware installation on failed components.• Managed and created engineering systems databases with SQL. -
Logistics ManagerNailetc 2013 - 2014San Jose, Ca• Managed over a 100 accurate shipments daily.• Managed inventory monitoring and reconciliation.• Improved efficiency of warehouse procedures by consolidating inventory.
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Network TechnicianSan Jose Beauty Supply 2011 - 2012San Jose, Ca• Installed network cabling infrastructure and configured a small business network.• Configured and installed Window workstations.• Installed and configured surveillance system for store front.
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InternshipCisco Systems 2010 - 2011San Jose, Ca• Installed Cisco IP Video Surveillance System in facility.• Designed layout of Surveillance System.• Programmed cameras and servers to desired specification• Tested cameras functionality and ensured working properly
Steven Feltner Skills
Steven Feltner Education Details
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3.5 Gpa -
3.5 Gpa
Frequently Asked Questions about Steven Feltner
What company does Steven Feltner work for?
Steven Feltner works for Scaleops - Cloud-Native Optimization
What is Steven Feltner's role at the current company?
Steven Feltner's current role is Solution Architect - Kubernetes + DevOps.
What is Steven Feltner's email address?
Steven Feltner's email address is st****@****ify.com
What is Steven Feltner's direct phone number?
Steven Feltner's direct phone number is +140820*****
What schools did Steven Feltner attend?
Steven Feltner attended University Of The Pacific, University Of The Pacific.
What skills is Steven Feltner known for?
Steven Feltner has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, C++, Assembly Language, Solidworks, Ccent, Eagle Scout, C, Java, Linux.
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Steven Feltner
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