Steve Ferber Email & Phone Number

Milwaukee, WI, US

• Manage strategic global solutions within a $3M+ global portfolio of assessment, coaching, leader development, career development, change management, and career transition clients.
• Successfully grew 2023 portfolio revenue 300%, achieving threefold increase through strategic client engagement and targeted business development initiatives.
• Lead implementation teams responsible for engagement, delivery, program facilitation, reporting and analytics, and contract execution, resulting in timely and successful engagement support.
• Partner with internal product teams to develop strategies that enhance product offerings for organizations undergoing change while fostering innovation and adaptability.
• Present strategic business reviews to key stakeholders, enabling informed decision-making, leading to optimized strategies and alignment with client competencies and goals.
• Provide insights and guidance to boost team collaboration and understanding, accelerating solution performance, driving improved results for clients and organization.

Milwaukee, WI, US

• Delivered tailored global solutions to a $20M+ portfolio of managed service agreements, supporting key accounts including IBM, Microsoft, Facebook, Google, & Cisco.
• Led team of 6 Service Delivery Managers responsible for program management and consultant care for 500+ contractors and permanent staff.
• Collaborated with sales and on and off-shore recruitment teams to define KPIs, develop sourcing strategies, establish interviewing criteria, implement management reporting, and streamline hiring processes to improve.
• Managed project gross margins by providing accurate financial forecasts for contracted engagements, increasing profitability through better cost control and resource allocation.
• Developed and executed strategies with key stakeholders to secure SOW renewals and ensure POs were properly funded, sustaining revenue growth.

Milwaukee, WI, US

• Developed new relationships with ExxonMobil stakeholders and Managed Service Providers (MSP) to improve results and quality of service. Responsible for hiring and delivery of 200+ on-site ExxonMobil consultants.
• Managed hybrid team of 7 senior and entry level recruiters responsible for responding to sourcing candidates, interview preparation, and on-site scheduling.
• Conducted regular cadence meetings with key stakeholders to assess and enhance performance, improving accountability and operational efficiency.
• On-site lead for ExxonMobil’s IT infrastructure project, managing teams of 25+ contractors and the relocation and installation of over 5,000 IT workstations, achieving on-time delivery within scope and budget.
• Delivered virtual and in-person safety training for ExxonMobil refinery contractors, contributing to reduction in on-site incidents and improved safety compliance.

Houston, Texas, US

• Managed and expanded Enterprise-level client relationships in information technology, oil and gas, and energy sectors, generating $10M+ in annualized revenue.
• Established and strengthened Managed Service Provider (MSP) relationships, improving vendor status through deep understanding of client demands, consistent quality service, and efficient resource delivery, enhancing.
• Successfully hired 70% (88/126) Shell Oil’s MSP requisitions from January 2015 – January 2016
• Achieved 70% success rate in hiring (88 out of 126) Shell Oil’s MSP requisitions from 2015 to 2016, fulfilling critical staffing needs and driving key project successes.

US