Steve Ferber Email & Phone Number

Milwaukee, Wi, Us

• Manage strategic global solutions within a $3M+ global portfolio of assessment, coaching, leader development, career development, change management, and career transition clients. • Successfully grew 2023 portfolio revenue 300%, achieving threefold increase through strategic client engagement and targeted business development initiatives.• Lead implementation teams responsible for engagement, delivery, program facilitation, reporting and analytics, and contract execution, resulting in timely and successful engagement support.• Partner with internal product teams to develop strategies that enhance product offerings for organizations undergoing change while fostering innovation and adaptability. • Present strategic business reviews to key stakeholders, enabling informed decision-making, leading to optimized strategies and alignment with client competencies and goals.• Provide insights and guidance to boost team collaboration and understanding, accelerating solution performance, driving improved results for clients and organization.

Milwaukee, Wi, Us

• Delivered tailored global solutions to a $20M+ portfolio of managed service agreements, supporting key accounts including IBM, Microsoft, Facebook, Google, & Cisco. • Led team of 6 Service Delivery Managers responsible for program management and consultant care for 500+ contractors and permanent staff. • Collaborated with sales and on and off-shore recruitment teams to define KPIs, develop sourcing strategies, establish interviewing criteria, implement management reporting, and streamline hiring processes to improve candidate quality and retention.• Managed project gross margins by providing accurate financial forecasts for contracted engagements, increasing profitability through better cost control and resource allocation.• Developed and executed strategies with key stakeholders to secure SOW renewals and ensure POs were properly funded, sustaining revenue growth.

Milwaukee, Wi, Us

• Developed new relationships with ExxonMobil stakeholders and Managed Service Providers (MSP) to improve results and quality of service. Responsible for hiring and delivery of 200+ on-site ExxonMobil consultants, maximizing opportunities for contract renewals and career advancement within the organization. • Managed hybrid team of 7 senior and entry level recruiters responsible for responding to sourcing candidates, interview preparation, and on-site scheduling. • Conducted regular cadence meetings with key stakeholders to assess and enhance performance, improving accountability and operational efficiency.• On-site lead for ExxonMobil’s IT infrastructure project, managing teams of 25+ contractors and the relocation and installation of over 5,000 IT workstations, achieving on-time delivery within scope and budget.• Delivered virtual and in-person safety training for ExxonMobil refinery contractors, contributing to reduction in on-site incidents and improved safety compliance.

Houston, Texas, Us

• Managed and expanded Enterprise-level client relationships in information technology, oil and gas, and energy sectors, generating $10M+ in annualized revenue.• Established and strengthened Managed Service Provider (MSP) relationships, improving vendor status through deep understanding of client demands, consistent quality service, and efficient resource delivery, enhancing client satisfaction and increasing contract renewals.• Successfully hired 70% (88/126) Shell Oil’s MSP requisitions from January 2015 – January 2016• Achieved 70% success rate in hiring (88 out of 126) Shell Oil’s MSP requisitions from 2015 to 2016, fulfilling critical staffing needs and driving key project successes.

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