Steve Forbes Email and Phone Number
Melbourne, VIC, AU
Steve Forbes's Location
Melbourne, Victoria, Australia, Australia
Steve Forbes's Contact Details
Steve Forbes work email
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Steve Forbes personal email
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Steve Forbes phone numbers
About Steve Forbes
Hey there! With over 15 years of experience as an innovation leader, I'm passionate about leveraging technology to create exceptional user experiences and drive product development. I help organisations design and deliver effective digital strategies that fuel their success.I help craft company and product strategies that pack a punch. I bring a unique blend of strategic thinking and hands-on execution, ensuring that business objectives are not only met but surpassed.I firmly believe that people are the heart of innovation. By championing human-centered design, I foster a collaborative environment where teams can thrive, unleash their creativity, and achieve remarkable results.Throughout my career, I've had the pleasure of working with organisations across diverse industries, from startups to telecommunications, retail, banking, and more. From guiding product development to delivering outstanding user experiences, I've helped companies stay ahead in today's rapidly evolving market.Let's connect and explore exciting opportunities to collaborate. Reach out if you're ready to combine fresh ideas, drive innovation, and make a lasting impact!
Steve Forbes's Current Company Details
Granite Group
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Practice Director - Digital and Innovation
Melbourne, VIC, AU
- Website:
- granite.international
- Employees:
- 27
Steve Forbes Work Experience Details
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Practice Director - Digital And InnovationGranite GroupMelbourne, Vic, Au
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Practice Director - Digital And InnovationGranite Data Nov 2023 - PresentAs Practice Director, I lead the adoption of new technologies, operating models and ways of working that help our clients move from strategy into execution. My role spans business development, team leadership, recruitment, and empowering our talented team to grow their careers.Our Digital and Innovation practice is about promoting real change, offering a suite of services that include:- Innovation Strategy and Operating Model Design- Emerging Technology Assessment- Agile and Product Delivery Frameworks- Digital Transformation and Ways of Working- Product Strategy and Validation- Business Model InnovationKey Client Engagements:Internationally Recognised Sporting Organisation:- Designed and implemented a technology innovation methodology- Led the strategic initiatives office in developing hybrid ways of working across a digital transformation program- Created a detailed delivery methodology for large initiatives, including exit criteria and role definitions- Enhanced Jira tooling to align with new working practices, standardising status reporting and risk managementUtilities Organisation:- Facilitated transition from traditional project delivery to squad model- Conducted capability and maturity assessments across multiple dimensions- Collaborated on target state definition and initiative planning for capability uplift- Designed demand management processes and prioritisation frameworkAt the heart of what we do is a focus on making change stick. By blending digital, innovation, and product management, we help organisations evolve, fostering a culture of continuous improvement and creativity. Our approach drives real business value, ensuring our clients stay ahead. -
Board DirectorFootball Victoria May 2021 - PresentMelbourne, Victoria, AuAs a Board Director for Football Victoria (formerly Football Federation Victoria), I play a vital role in driving the growth and development of the game across the state of Victoria.Responsibilities:- Collaborate with fellow board members to ensure Football Victoria effectively delivers its mission, vision, and values, while upholding the highest standards of governance and accountability.- Act as a passionate advocate for the growth of football (soccer) in Victoria, championing initiatives that promote participation, inclusivity, and excellence at all levels of the game.- Provide strategic guidance and oversight to the executive team, leveraging my expertise to support the successful execution of Football Victoria's strategic objectives.- Active participation in monthly board meetings, contributing insights, ideas, and constructive feedback to shape the organisation's direction and decision-making processes.- Chair of the FV Digital Strategy sub-committee, where I lead a dedicated team in developing and implementing innovative digital initiatives to enhance the overall football experience, engagement, and fan base.- Member of the FV Regional sub-committee, collaborating with regional stakeholders to ensure the growth and development of football in diverse communities across Victoria -
Advisor & MentorThe Product Bus Oct 2023 - Sep 2024Melbourne, Vic, Au -
Innovation & Product ConsultantSteve Forbes Consulting Sep 2018 - Nov 2023Melbourne, Victoria, AuEvery single one of us has the capability to build products that customers love. However, in today's rapidly evolving landscape, where new technologies emerge at an unprecedented pace, the stakes of success and failure are higher than ever.As an Innovation, Product & Strategy consultant, I am dedicated to supporting individuals and organizations in creating groundbreaking products and services while successfully navigating the complexities of customer problems, disruptive technology, business models, and competitive pressures.I equip teams with the essential skills and tools to make meaningful progress. My expertise lies in preparing businesses for whatever lies ahead and cultivating an innovative culture that fosters efficiency and happiness within teams.My clients include next-generation leaders, changemakers, lifelong learners, and entrepreneurs who aspire to make a lasting impact on the world through their work.Key Achievements:• Published e-book "Creating Customer Value"• Regularly generate 1000+ monthly views on my blog posts• Maintain a monthly newsletter with 600 subscribers• Successfully coached and mentored numerous clients in their professional developmentResponsibilities:• Facilitate customer strategy workshops and off-sites• Provide coaching and guidance to founders and leaders on strategy, product management, agile software development, and organizational processes• Deliver training sessions to organizations on innovation management and product development methodologies• Utilize best practice methodologies such as Design Thinking, Agile, and Lean StartupLet's connect and explore how we can work together to unlock your potential, drive innovation, and achieve remarkable results. -
Group Executive - ProductStone & Chalk Feb 2022 - Jun 2023Sydney, Nsw, AuLeading the organisation’s product strategy and process, I championed a customer-centric approach. By implementing continuous discovery, I collaborated with our internal teams to deliver a product portfolio that aligned with our Startup customers' evolving needs and preferences. With this focus on customer-centricity, the company delivered a world-class Net Promoter Score (NPS), reflecting exceptional customer retention, loyalty, and advocacy.One of my accomplishments was introducing a framework for regular check-ins with the startups around their growth, leading to invaluable insights for refining and enhancing our product offerings. Additionally, these check-ins served as an acquisition channel for our founder programs, strengthening our entrepreneurial ecosystem.Recognising the significance of nurturing investor relationships, I collaborated with our ecosystems team to create a strategy that successfully re-engaged our investor community. This included a month-long investment focus for our founders, featuring nationwide events and the launch of an investor newsletter. These initiatives effectively communicated our progress, showcased investment opportunities, and fortified trust and confidence in our platform.Furthermore, I played a pivotal role in optimising operational efficiency by identifying and discontinuing underperforming products and initiatives. Additionally, I implemented a Product Career development framework, including role expectations, to redesign the product team structure. Both of these strategic initiatives collectively generated a substantial benefit in savings.In addition to these achievements, I led several initiatives to validate early-stage concepts, leveraging lean methodologies and design thinking. These initiatives resulted in the successful validation of viable business models and accelerated the path to market for promising product ideas, fostering a thriving culture of innovation and entrepreneurship within the team. -
Head Of Product, Innovation And ExperienceXienta May 2020 - Jan 2022Melbourne, Victoria, AuHelping organizations develop their digital capabilities across strategy, product management, user experience, and application development.Key Achievements:• As a early stage leader of startup consultancy Xienta, I led the development of the Xienta brand, website, and marketing collateral. I led several workshops to establish the vision, values, and aspirational culture of our business, as well as the brand voice and key marketing messages.• Established the service offerings for our digital/PIE practice and led the creation of marketing and sales material. • Initiated and developed customer relationships to understand needs & and problem areas, and generated opportunities for several key clients.• Development of service offerings for Digital / Product, Innovation, and Experience practice• Growth of practice/recruitment of team• Significant revenue growth in Q1 & Q2 of FY2022Key Responsibilities:• Establish the service offerings for our digital practice• Team recruitment and career management• Creation of marketing and sales collateral• Sales and customer development• Advise senior leadership teams on the digital transformation of their business and establishing product-centric teams• Deliver Product and innovation Consulting - Principle product manager and innovation advisor for customers• Coaching founding teams on product strategy, business model design, and product validation/experimentation• Develop wireframes, clickable prototypes, and high-fidelity designs for startup mobile application -
Principal Product Manager (Consultant Via Xienta)Unispace Feb 2021 - Nov 2021Unispace Global, Worldwide, GbKey Responsibilities:- Principal Product Manager for Unispace digital team- Assist Chief Innovation Officer with the establishment of the digital innovation team- Recruitment of permanent product manager - Product management of early-stage products- Establish product/platform strategy for the innovation team- Establish product development process and tools (i.e. Triple diamond process, Strategyzer portfolio map, Business Model Canvas, Value Proposition Canvas) - Customer discovery for products & ideas- Stakeholder management and collaboration - Gather requirements from the global leadership team- Analysis for global CFO & Business case development- Competitor analysis. Developed product differentiation and positioning with the marketing team- Vendor and contract management in partnership with the legal team- Recruitment of and leadership of vendor Product Design and Product Engineers- Establishment of agile tooling (Azure DevOps) for product delivery- Agile requirement documentation (Story mapping/breakdown) and product roadmap development- Prioritisation of key features using RICE framework- Rapid prototyping and customer validation of product concepts with the Product design team.- Facilitation of user testing- Agile delivery of MVP product (and subsequent launch) -
Senior Product Manager - Digital IdAustralia Post Mar 2017 - Mar 2020Melbourne, Victoria, AuKey Achievements:Contributed to FY 2019 / 20 strategy by executing key inputs of:- Business model design & forces- B2B value proposition design- Competitor analysis/value proposition gap analysis- Commercial modeling for key target markets- Co-ordination of several key product releases to market- Contributed to increased consumer acquisition rates from 10k to 38k new users per month by focusing the team on optimisation of key flows, experimentation and delivery of key consumer features (i.e. First company in the world to release Passport scanning on iOS - Launched on the same day as Apple released technology)- Improved consumer activation rates by 10% through optimisation and experimentation on key user journeys- Improved app store ratings from 3.2 to 4.6 (iOS), and 2.3 to 4.7 (Android) by addressing key consumer complaints, and implementing rating requests after positive experiences- Reduced overall consumer complaints by 15%- Created and established product development process for Digital iD team, later adopted across all of Identity Products and Services business unit -
Product Innovation - Digital IdAustralia Post Mar 2017 - Dec 2017Melbourne, Victoria, AuAs engineering lead for Digital iD's moonshot team, my focus was on emerging technologies and consumer opportunities and their potential implementation on the Digital iD platform. Working closely with the consumer lead, we hypothesised potential solutions and product offerings for Digital iD and built rapid prototypes to test with consumers.
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Innovation Practice LeadOdecee, A Cognizant Digital Business Jul 2016 - Mar 2017Melbourne, AuAs practice lead of the innovation practice at Odecee, my role saw me develop & manage a new consulting offering around blending human centered design, lean-startup, and emerging technology for our client product development process. As it was a new business line, I defined our day one service offerings and customer value proposition. My responsibilities also included recruitment and training of staff, and work allocation for client projects.Working with the head of Innovation & Design, I also looked after Odecee's internal innovation process, co-ordinating our internal innovation events, client showcases and organising funding for winning projects to spend R&D time developing MVPs.Key Achievements:- Assist planning & launch of $1.2m innovation lab with international leadership- Winning multiple tier-1 client projects resulting in > $500,000 revenue- Coordination of more than 12 of Odecee's quarterly internal "hack day" innovation events 'Sprout', generating 100+ ideas & prototypesKey Responsibilities:- Consult with Odecee clients to identify customer problems, needs, and objectives and facilitate the discovery of potential solutions and viable business models.- Facilitate customer workshops to develop business models, concepts, and product prototypes.- Proactively research technology advances and their potential application for clients.- Lead, mentor, and manage a team of innovation experts & facilitators- Lead, mentor, and manage small team/s of technical and design experts in the development of prototypes.- Co-ordinate Odecee's quarterly internal "hack day" innovation event Sprout.- Manage the delivery of MVPs through Odecee's innovation process.- Foster innovation within Odecee by acting as a primary point of contact for employee innovation initiatives. Act as a champion to develop and maintain a collaborative and innovative team culture.Clients / Projects Included:- Australia Post - MyPost Business- Starlight Foundation- NAB Labs -
Lead Mobile Engineer (Ios Developer & Tech Lead)Odecee, A Cognizant Digital Business Mar 2016 - Jul 2016Melbourne, AuiOS developer & technical lead on several client projects and prototypes.Projects Included:- NAB Labs (Innovation Lab) - Hacker engineering team - Various experiments and early-stage ideas- National Australia Bank - Mobile Internet Banking- ANZ Bank - GoMoney, ANZ Transactive, and ANZ Your HomeLoan 360°- Australia Post - Parcel Send- Various internal applications, experiments, and prototypes
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Senior Mobile Engineer (Ios Developer)Odecee, A Cognizant Digital Business Mar 2014 - Mar 2016Melbourne, AuiOS developer & technical lead on several client projects and prototypes.
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Mobile EngineerOdecee, A Cognizant Digital Business Jan 2013 - Mar 2014Melbourne, AuiOS developer on client projects.
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Devops EngineerOdecee, A Cognizant Digital Business Feb 2011 - Dec 2012Melbourne, AuANZ GoMoney Project (18 Months)- IIS Website Configuration and Management- .NET application configuration- MS SQL scripting and management- Automation of enterprise mobile application server deployments using windows scripting, gathering artifacts from central Rational Asset Manager repository.- Managed deployment of application into several environments, maintaining a consistent code base across all environments.- Investigate and triage application issues and communicate with application vendor.- Communicate issues and defects with environments manager and project management.- Assist iOS developers with application defect resolution.ANZ Transactive Project (3 Months)- Managed deployment of application into several environments maintaining a consistent code base across all environments. - Investigate and triage application issues and communicate with application vendor.- Communicate issues and defects with environments manager and project management.
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OwnerFwdsolution Jan 2000 - Mar 2017- iOS Development- Website & Web Application Design and Development- Graphic Design - Wordpress Blog / Website themes and plug-in development
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Programmer / Web DeveloperPotentiality Jun 2009 - Feb 2011Melbourne, Victoria, Au- Client application support across Australia and UK- Application user interface design & graphic design of websites- HTML, CSS, Javascript website development- Wordpress theme development in PHP- Application development and design in C#.net- Web Service / Remote API consumer application development- Facebook application development and maintenance- Unix and Windows Server (IIS, Active Directory, SBS) maintenance and administration- Amazon EC2 / S3 cloud computing server management- Business development- Website SEO- Installation & Administration of subversion version control -
Technical ConsultantAccenture, Melbourne Mar 2006 - Jun 2009Dublin 2, IeMember of large-scale billing and customer relationship transformation for Telecommunications client.Technical Architecture Team - Process automation and quality improvement team- Implementation of Nagios server monitoring tool. Script development wrote in KSH and PERL- Development of custom front-end for Nagios monitoring tool using XML, XSLT, HTML, PHP and MySQL- Implementation of project wiki portal, including MediaWiki application install, Apache installation & configuration, MySQL installation & configuration, as well as documentation, and roll-out strategy Technical Architecture Team - Oracle E-Business support team lead- Installation of Oracle E-Business 12i Suite across multiple environments- Documentation of internal processes- Co-ordination of onshore/offshore support activitiesTechnical Architecture Team - Kenan & Business Objects build / installation team- Application build and configuration of Kenan FX (Kenan BP, ACM, Data Mediation, Revenue Settlements and Roaming) suite on Solaris 9 & 10 platforms- Application build of High-Availability production environment utilizing Veritas clustering for Kenan DM, and Business Objects- Application Support of Kenan FX applications- Solaris operating system configuration and tuning- Version control / Artifact management using Rational ClearcaseTechnical Architecture Team - Windows support team lead- Windows Server administration (Win. 2003 Server, IIS, Active Directory, Citrix, SQL Server 2000/2003, Microsoft Project Server 2003)- Administration of 14 server Citrix pool- Co-ordination of resources and client support- Issue and risk management
Steve Forbes Skills
Agile Methodologies
Software Development
Mysql
Mobile Applications
System Deployment
Web Development
Php
Ios Development
Perl
Objective C
Graphic Design
Social Media
Web Applications
Product Innovation
Lean Startup
Customer Experience
Business Strategy
Product Development
Consulting
Lean Software Development
Gamification
Application Development
Amazon Web Services
Wordpress
Continuous Delivery
Innovation Management
Team Leadership
Business Model Innovation
Design Thinking
Management
Strategy
Blogging
Human Centered Design
Lean Ux
Technological Innovation
Digital Strategy
Team Building
Rapid Prototyping
Growth Hacking
Service Design
Research And Development
Internet Of Things
Customer Value Proposition
Career Development
Atlassian Suite
B2b
Gtm
Ethnography
Marketing Strategy
Risk Management
Steve Forbes Education Details
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Deakin UniversitySoftware Engineering -
Coursera.OrgGamification
Frequently Asked Questions about Steve Forbes
What company does Steve Forbes work for?
Steve Forbes works for Granite Group
What is Steve Forbes's role at the current company?
Steve Forbes's current role is Practice Director - Digital and Innovation.
What is Steve Forbes's email address?
Steve Forbes's email address is sf****@****.com.au
What is Steve Forbes's direct phone number?
Steve Forbes's direct phone number is +614095*****
What schools did Steve Forbes attend?
Steve Forbes attended Deakin University, Coursera.org.
What are some of Steve Forbes's interests?
Steve Forbes has interest in Html, Ios Development, Gamification, Football, Cooking, Coaching, Social Media, Soccer, Agile And Lean, Wordpress.
What skills is Steve Forbes known for?
Steve Forbes has skills like Agile Methodologies, Software Development, Mysql, Mobile Applications, System Deployment, Web Development, Php, Ios Development, Perl, Objective C, Graphic Design, Social Media.
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