Steven Frischling Email & Phone Number

New York, Ny, Us

• Serve on contracted Incident Management Team Command Staff• Develop and deploy public information strategies in complex and evolving environments, for diverse audiences.• Establish proactive media relations to drive messaging across multiple platforms and outlets.• Produce consistent and deadline driven messaging, including audiences that are disconnected from digital media and traditional media platforms.• Interface with stakeholders to ensure the timely execution of their needs during times of crisis.• Drive public facing public safety and public health messaging, operating in a disaster environment.• Track and analyze external media reporting and content.• Provide analysis of real time social media commentary and content for accuracy and necessary response.• Advise stake holders on media engagement best practices.• Prioritize and facilitate the needs of external stakeholders for action by Incident Command.• Operate in the capacity of Liaison Officer

• Established the Chesterfield Fire Co. Public Information Officer (PIO) position.• Develop & execute unified communications & branding for the Montville Fire Service.• Author & release daily public statements on topics from emergency incident updates to public education, along with recruiting content. • Proactively seek out media partner coverage for emergency & non-emergency events.• Oversee hazard mitigation, crisis planning & radio interoperability taskings. • Lead & direct community outreach initiatives, including public health and social services integration. • Advise leadership on external affairs, emergency management, hazard mitigation & policy. • Establish & deploy crisis communications plans for an all hazards environment. • Serve as leadership advisor on pre-planning & change management. • Develop & deploy consistent proactive engagement strategies to effectively position the Montville Fire Service as the de facto source for emergency information for The Town. • Train Officers & Senior Leadership in media policy & public communications best practices.• Serve on the Grants Committee, including research, management, budgeting & distribution. • Serve on the Bylaws Committee, with a focus on developing effective language for policy. • Established proactive Autism Awareness training & initiatives for First Responders, along with resources for families and those living with Autism, providing Autism tools to families and agencies at no cost to them. • Initiated & coordinated Fire Service taking over specific Social Services duties during the COVID-19 pandemic, relieving the burden on Social Services & establish a safety net for the vulnerable population. • Serve Montville Inter-Company Fire Service Committee, as communications coordinator.• Serve Joint Eastern Region Special Operations Team, as external affairs & communications subject matter expert. • Serve on New London County Fire Chiefs’ Association ESF-2 Communications Working Group.

• Manage and successfully execute photographic assignments and extended projects for editorial, corporate and private clients globally including directing full photographic coverage of events or projects as a team leader. • Research, track and execute multiple projects simultaneously • Photograph major assignments, including: The Olympics, World Series, FIFA World Cup, Super Bowl, Presidential Campaigns, 1-on-1 Portraits of Fortune 100 CEOs, War In Iraq• Corporate clients include The International Olympic Committee; The Discovery Chanel; Sunoco; Southwest Airlines: The Kuwaiti Government; Virgin Atlantic; Home & Garden Television; NCAA; The Arena Football League; Major League Lacrosse• Editorial clients include: Life Magazine, Time Magazine, Newsweek, The New York Times, The Boston Globe, The Washington Post, The Times (London), The Economist, Sports Illustrated, ESPN, The Discovery Channel, Home & Garden Television

Cleveland, Oh, Us

• Execute & lead digital corporate communications & marketing initiatives across diverse verticals including travel, leisure, aerospace, media, technology, gaming, retail and legal.• Develop & lead digital marketing and communications projects for clients including Airbnb, Lufthansa, Hyatt, Bombardier, American Express, Gannett, National Geographic, Kodak, Qatar Airways.• Establish & deploy real-time audience development and engagement for a diverse global client base. • Develop & execute visual storytelling to advance client branding, audience penetration and control of messaging.• Manage client team operations & evolution, with direct reporting staff, across a broad spectrum of project taskings.• Author digital media policy for industries including travel, gaming, legal, aerospace, technology and retail.• Oversee budget & resource allocation, ranging from project development to marketing execution.• Provide analysis of established digital media platforms to enhance target audience attraction & retention.• Seek out & explore emerging digital and mobile media platforms for implementation and integration. • Conduct platform viability research, determining functional integration & return-on-investment.• Initiated & executed Air France-KLM’s global social media content & engagement strategy under the KLM brand, allowing the airline to measurably enhance its global brand presence, increasing customer attraction and satisfaction while monetizing digital media platforms.• Directly handle public social media crisis communications, for global airline and travel brands.• Initiated development of, and fully executed, global social communications marketing campaigns for the SkyTeam Alliance, advancing sales, marketing and loyalty requirements of stakeholders from 20 global airlines across 19 countries.

• Established the Public Information Officer (PIO) position.• Authored & released daily public statements on fire safety, recruiting and emergency incident updates.• Developed and deployed crisis communications plan for operating in an all hazards environment. • Acted as sole spokesperson for Waterford Cohanzie Fire Co. #5• Served as senior advisor to the Chief on external affairs, policy and hazard mitigation.• Established community outreach programs, focused on social services, community integration and public education. • Developed standardized pre-planning workflow and documentation. • Routinely authored public statements for senior leadership, addressing policy and governmental affairs. • Served as liaison between Waterford Cohanzie Fire Co. #5 and legislature.• Proactively sought out media partner coverage for both emergency & non-emergency events.• Trained Senior Leadership, Firefighters and EMS personnel in media best practices and media interaction. • Developed and deployed external affairs materials and policy for the Eastern Connecticut Technical Rescue Task Force, while appointed as the organization’s PIO. • Tasked with temporary assignment duty as PIO with the State of Connecticut Urban Search & Rescue Task Force.

Verona, New York, Us

• Successfully established stand-alone Digital Media Department, from the ground up, to support two independent casinos, along with their related four hotels, 20+ restaurants and clubs, 5 golf courses & other associated properties.• Led a team of 9 digital media communications professionals, from recruiting, through onboarding & deployment.• Advised C-Suite & department leadership on best practices and strategies for Digital Media execution.• Oversaw social & digital channel consolidation allowing for a more effective digital presence.• Realigned multiple brands to a single digital brand presence, increasing return on investment.• Responsible for budget allocation, in excess of $500,000, addressing research, IT, infrastructure, design & hardware costs.• Created policy for social media usage by those managing operations, in compliance with gaming regulations.• Established real-time customer engagement solutions, deployed through mobile & social media platforms.• Led dedicated inter-departmental team focused on the creation of architecture for mobile loyalty solutions, which would be compliant with gaming commission & legal requirements.• Developed & implemented mobile event ticketing platform to replace TicketMaster, allowing for instant sales tallies, electronic ticket delivery and electronic ticket verification at the event door. Initial costs savings and revenue generation of the transition was more than six-figures annually while reducing the internal man power required for sales, within the first 90 days.• Ran integrated event sales through digital & social media, exceeding the previous year’s sales return on investment by more than $100,000 in less than 90 days, while decreasing the promotional spend and increasing brand awareness.• Successfully oversaw seamless transition of the newly established Digital Media Department, and its newly created team of 9, over to the Oneida Nation at the completion of the project, more than a month ahead of schedule.

New York, New York, Us

• Research and document news stories• Photograph news on deadline• Handled assignments domestically and abroad on three continents• Travel in White House Press Pool• Create visual coverage political stories• Visually illustrate business and technology news stories• Covered aviation and homeland security domestically and abroad• Handled photo assignments during times of crisis, including riots, war zones and from the start of the worst terrorist attack on U.S. soil.• Supplemented word side journalist reporting as required.

Washington, Dc, Us

• Research and document news stories• Photograph news on deadline• Handled assignments domestically and abroad on three continents• Travel in White House Press Pool• Served as NFL beat photographer• Covered aviation and homeland security domestically and abroad• Handled photo assignments during times of crisis, including riots, war zones and from the start of the worst terrorist attack on U.S. soil.• Supplemented word side journalist reporting as required.

• Directed the daily operations of an international multi-magazine photo department; coordinated multiple projects; assigned and worked with photographers on assignment concepts and execution.• Oversaw the full conversion from a film-based photo department to a completely digital department.• Created and implemented a universal digital image asset archive for 100+ magazine titles.• Developed complete client-centric emerging media based digital light box and delivery structure.

Us

Lausanne, Ch

• Co-lead the Olympic Committee’s first fully digital deadline feature photography team, mentoring photographers throughout the Winter Games• Lead a team of photographers responsible for producing media and marketing feature images, liaising between photographers and online web team to create daily deadline multi-media image packages and assisting in the coordination of daily coverage and editing images from photographers• Create standardized procedures for image editing, image delivery and caption creation

• Responsible for overseeing the day-to-day operations of the photo department; increased the online presence of The Reformer's and its three affiliated daily newspapers through Media News Group corporate services; and coordinated daily deadline distribution of images via the Associated Press• Oversaw all aspects of complete conversion of The Reformer and its three affiliate daily newspapers from film to a completely digital photo department including implementation of required hardware and software, and training of staff photographers in two states during the digital transition

New York, Ny, Us

Certificate, Communications, External Affairs, Emergency Management And Risk Mitigation

Associate'S Degree, Media & Mass Communications