Steven Greene Email & Phone Number

Charlotte, Nc, Us

Manager of the Authentication, Authorization, and Accounting (AAA) implementation team.

Charlotte, Nc, Us

Manager of data network routing and switching team for escalated incidents, pro-active review and device compliance checks. Lead and co-ordinate automation for network implementation. Provide guidance for software development, architecture, testing and process. Promote software lifecycle practices for infrastructure where applicable. Voting member of product review board. Lead development of engineering process documentation.

New York, Ny, Us

Engineering Management for network at all AIG corporate locations in the Americas. Responsible for routing, switching, wireless, LAN, WAN and SD network/ SD WAN. Design, implementation and testing, of upgrades and new deployments. Process optimization for rapid, large scale delivery of high quality solutions integrating network usage for VoIP/ video / UC solutions. Advancing the standards and deployment methodology for more efficient service delivery.

Round Rock, Texas, Us

Design and present networking and packet brokering solutions to various Fortune 500 companies. These designs utilize Dell Open Network hardware and 3rd party partner software to provide choice and best of breed functionality to the customers. Solutions typically integrate with applications such as VMware or OpenStack for enhanced functionality and automation.

New York, Ny, Us

Drove engineering and architectural decisions to ensure current and future globally applicable standardized solutions. Managed a team of 15 implementation engineers to design and deploy tightly integrated Cisco Voice over IP (VoIP) voice/video solution for 190,000+ users. Utilized software lifecycle (SDLC) and manager of software development skills to provide successful on time solutions. Enforced best practices, standards and procedures and upgraded them with modern paradigms such as test driven design and buddy system engineering to best handle the mission critical environment. Built strong framework (planning, risk management, communication, escalation and reach out) and personal/team relationships to support the long after-hour migrations.

Jersey City, New Jersey, Us

Expanded Custom Solutions requirements gathering, solutions architecting and deployment process to include software and the complete trading system including disaster recovery. Worked closely with strategic accounts and indirectly with other accounts, via sales engineers I managed, to identify and provide solutions to their trading communications needs. Utilized internal products and services, and components from third party vendors to provide trading floor and carrier services network solutions. Responsible for the successful sale and implementation of some of the largest and most complex designs, such as dual data center, thin building, resilient, Voice over IP (VoIP) trading floors. Designed & presented to senior executives to compare options and benefits of new solutions or technologies. Provided research for new product development, participated in design reviews and designed new products and service enhancements.

Jersey City, New Jersey, Us

Created and managed IPC’s customer solutions group, managed and was the sales interface. Created formalized internal process for the quoting and selling of custom solutions. Met and consulted with customers, identified requirements, recommended solutions and improvements. Acted as direct or indirect contact (based on geographical location) for almost all custom software and hardware developments. Trained the sales teams to identify custom solutions opportunities and trained the presales team to identify basic requirements and other aspects that factored highly into predicting the likelihood of a successful sale. Tracked pipeline of opportunities, sales, and margins on all projects. Determined high level architecture for solutions. Selected software tools and methodology for both rapid prototypes as well as final deliverables. Reviewed design documents and test plans. Utilized speech recognition technologies to boost trader productivity accuracy and reduce risk. Integrated voice recording systems to provide solutions as required by specific customer compliance regulations. Full life cycle product manager for CTI based products.

Jersey City, New Jersey, Us

Managed the development of an Application Programming Interface (API) for a digital trading turret for Windows, and UNIX. Established and managed application development group to produce custom and stock Computer Telephony Integration products for the financial community based on these products. Managed senior team leaders, who in turn managed 28 engineers (both local and offshore.) Received a patent for a remotely operated multi-line telephone. Utilized Java for thin client cross platform compatibility.

Product manager for seven telephony products worldwide. Managed product launches and new product development. Tracked sales performance and opportunity status to predict production needs and confirm pricing model. Assessed market requirements for new products and features and made recommendations to management.

Enhanced, debugged, and compressed the embedded microcode in a large network of computer based telephones. Designed and implemented the user interface for turrets and a phone line monitoring systems. The turrets were deployed at high profile sites such as New York Stock Exchange (NYSE), Sydney Futures Exchange and many of the world’s largest banks where the highest reliability and connection speeds were critical. Installed and managed a network for research and development. Setup tools and development environment for 15+ member software team. Implemented an original design for a high density user interface for phone systems using paged display panels. Tuned and updated the software development process which led to faster releases, more consistency and easier supportability.

Mba, Marketing

Masters, Computer Science

Bs, Computer Science

Education record