Steven Hervianto G. Email and Phone Number
Steven Hervianto G. personal email
- Valid
With over a decade of experience spanning diverse industries, including telecommunications, manufacturing, service providers, investments, consulting, and broadcasting, I've honed my expertise in Service and Business Operations.My unwavering passion lies in nurturing individuals to realize their untapped potential, empowering them to maximize their value within the organization. I firmly believe that excellence can be attained by consistently going the extra mile in all endeavors."Excellence can be achieved by pouring a bit of extra-miles in everything." ~ SHG
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Product & Solution | Business OpsSmartfren. Business Jun 2022 - PresentJakarta, Indonesia
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Head Of Product Development & Enterprise SolutionOfon Mar 2020 - Feb 2022Jakarta, IndonesiaAs the Head of Product Development & Enterprise Solution at OFON, I excelled in customer engagement, sales support, and market research. I spearheaded solution development, designed pre-sales demonstrations, and managed the Enterprise Sales and Pre-Sales teams. My ability to understand market needs and deliver products within budget and timelines contributed significantly to OFON’s success. -
Head Of Operations (Telephony Services)Ofon Mar 2017 - Mar 2020Greater Jakarta Area, IndonesiaAs the Head of Operations at OFON, I led the Operation Division across 13 cities, maintaining a high Service Level Guarantee of 99.9%. My continuous efforts in system enhancement and vendor relationship management ensured operational excellence and adherence to agreed Service Levels.
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Project Manager, Managed Service Section HeadHypernet Technologies May 2015 - Feb 2017Greater Jakarta Area, IndonesiaAs the Section Head Managed Service at Hypernet, I led the successful delivery of Managed Services projects, meeting quality and budget targets. My expertise in project management, stakeholder engagement, and partnership development ensured smooth project delivery. I also conducted extensive research on potential managed service products, partners, technologies, and solutions, effectively communicating project status and risks to stakeholders. -
Section Head It CorporatePt Nusantara Televisi Sep 2009 - Jun 2010As the Section Head of IT Corporate at TVN, I ensured the smooth delivery of Service Level Agreements by overseeing the IT Technical Support & IT Administration team. I managed key projects related to IT Corporate System, Network, and Infrastructure, and provided effective solutions for IT operational issues. My active involvement in team development enhanced the performance and skills of the IT Corporate team. -
Customer Support Supervisor / Technical ConsultantVelonetwork Jun 2008 - Feb 2009JakartaAs the Customer Support Supervisor at Velo Networks, I ensured the delivery of committed Service Level Agreements by closely monitoring the daily activities of the Customer Support team. My responsibilities also included delivering weekly and monthly SLA reports to management, contributing to the retention of major accounts. -
Is Operation SupportPt Rajawali Corpora Oct 2005 - Jun 2008JakartaAs an Information System Operation Support at Rajawali Group, I provided crucial IT support to all users and managed IT peripherals support and maintenance. My dedication and outstanding support in the implementation of the Rajawali Asset Management Project earned me the ‘Excellence Award’ in May 2006. -
Account ManagerPt. Ep-Tec Solutions Indonesia Sep 2004 - Aug 2005Greater Jakarta Area, IndonesiaThis company was a Joint Venture between SPS and EP-Asia. -
Network & Communication ConsultantPt. Strategic Partner Solution Jun 2002 - Aug 2004Jakarta, Indonesia -
Sales Account ExecutivePt. Speed Internet Digital May 2001 - May 2002Greater Jakarta Area, Indonesia
Steven Hervianto G. Skills
Steven Hervianto G. Education Details
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Computer Engineering
Frequently Asked Questions about Steven Hervianto G.
What company does Steven Hervianto G. work for?
Steven Hervianto G. works for Smartfren. Business
What is Steven Hervianto G.'s role at the current company?
Steven Hervianto G.'s current role is Business Operations | Product Management | Information System.
What is Steven Hervianto G.'s email address?
Steven Hervianto G.'s email address is st****@****hoo.com
What schools did Steven Hervianto G. attend?
Steven Hervianto G. attended Binus University.
What are some of Steven Hervianto G.'s interests?
Steven Hervianto G. has interest in Writing, Technology, Traveling, Reading, Photography, Health.
What skills is Steven Hervianto G. known for?
Steven Hervianto G. has skills like Networking, Management, It Service Management, Cisco Technologies, Servers, Systems Management, It Management, Troubleshooting, It Operations, Business Development, Help Desk Support, Sales Presentations.
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