Produce and execute consumer engagement strategies which integrate paid, owned, and earned media channels.Collaborate with agency departments to implement, measure, and optimize multi-channel,integrated campaigns.Responsible for overseeing department-wide process initiatives focused on integration and efficiency on behalf of our clients.Oversee high-profile internal projects, including new corporate web sites and a new CRM platform.Helped define and implement methodology for SEO, UX, and Content Strategy alignment.Part of Senior Management team overseeing agency-wide initiatives impacting processesand culture.Lucky enough to manage a dedicated team of individuals across multiple disciplines all focused on delivering exceptional results for our clients.

All things considered, a big part of my job is asking questions. These questions serve the purpose of uncovering the root of the problem at hand. From there it's my job to spearhead a strategy to solve for that problem and define tactics that work towards the same goal. This involves a variety of hats and vocabulary: eCRM, ecommerce, user experience, taxonomy, wireframes, mobile, application development, business systems analyst, quality assurance tester, social media, analytics. At any point the job can require me to wear one or many of these hats.But it's the idea that at the end of the day I get to help my clients know what to do, not just what to say.

Serving the members of the best AAF chapter by being a member of the board and assisting the communications committee. Assisted with curating content for the website, overseeing and implementing the email schedule, and overseeing a website redesign project.

Lead account contact on various client projects, including Social, CRM, campaign development, and strategy. Clients included Bear Naked, Kashi, and SAP.

Senior Account Manager working on a variety of interactive projects, including strategy, site build, online media, social media, eCommerce, demand generation campaigns, and eCRM.- Managed two separate enterprise eCommerce site designs from strategy, through creative, past development and into deployment and optimization for two large global brands- Currently working on Social Media strategy and execution, Demand Generation and campaign optimization as well as event marketing.- Successfully growing client budgets year-over-year- Instrumental in launching new projects with new contacts within existing client's company- Day-to-day contact for clients as well as point of escalation when needed for direct reports- Helped develop and execute social media strategy projects for fan growth and engagement for corporate channels.- Help clients drive online demand generation through development of campaign assets

Account management across multiple clients, such as John Deere, Board of Public Utilities and EMBARQ. Responsibilities include scoping, budget estimating and managing timelines for all projects. Projects primarily consisted of traditional, printed collateral materials. Handled month-end billing for all projects. Helped EMBARQ launch as a brand-new company by being a main contact for custom ad-builder software used by hundreds of B2B sales reps.