Steven Gerring Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

• Led two senior engineers in an API integration effort that resulted in retaining our top clients• Created a custom-solution for a strategic partner company wherein they could monitor real-time the metrics they use to manage spend on their travel nurse program. It required gathering the Company’s needs, translating those needs to system requirements, developing the dashboard, and verifying the requirements were met via testing.• Participated in continuous improvement efforts by… Show more • Led two senior engineers in an API integration effort that resulted in retaining our top clients• Created a custom-solution for a strategic partner company wherein they could monitor real-time the metrics they use to manage spend on their travel nurse program. It required gathering the Company’s needs, translating those needs to system requirements, developing the dashboard, and verifying the requirements were met via testing.• Participated in continuous improvement efforts by automating data queries for thirty (30) manual reports equating to departmental time savings of 40+ hours per week. • Standardized departmental policies and procedures to improve reporting consistency and data integrity. For example, I implemented verification checks for the work order closing process that addressed frequent customer complaints.• Established a collaborative environment where junior staff were encouraged to seek advice on critical issues and facilitated knowledge transfer to improve efficiency and accuracy.• Standardized the process of closing orders to improve report consistency throughout the organization• Revamped our SFTP data intake process to fix major errors in our data model and stabilize back end tables• Demonstrated leadership by setting up weekly office hours for team members with technical or business related questions• Collaborated with business and project leaders to gather requirements, define scope, and deliver data modeling, dashboard recommendations and reporting solutions• Managed our most utilized vendor to keep bigger projects on time• Performed advanced quality checks other and peer-reviewed dashboards and datasets • Automated 30 manual reports, saving 40+ hours per week.• Drove several efforts to bring data consumption out of Excel spreadsheets and into Power BI dashboards Show less

San Diego, California, United States

• Built and maintained Visio process documents for a new consumer loan product.• Wrote and executed User Acceptance Test (UAT) cases for regression testing.• Tracked and reported key project stage gates to leadership.• Developed SOPs and project documentation.

• Built and updated a weekly status and budget roadmap that tracked 150 active waterfall and agile initiatives within a $57 million project portfolio. Collaborated with lead project managers from the Services and Support teams to assess project-level scope and assign project resources.• Created a financial scorecard to track, evaluate and analyze monthly project spend rates against projections for 20 internally funded initiatives. • Prepared a yearend summaries/dashboards of project… Show more • Built and updated a weekly status and budget roadmap that tracked 150 active waterfall and agile initiatives within a $57 million project portfolio. Collaborated with lead project managers from the Services and Support teams to assess project-level scope and assign project resources.• Created a financial scorecard to track, evaluate and analyze monthly project spend rates against projections for 20 internally funded initiatives. • Prepared a yearend summaries/dashboards of project scope, spend and budgets for the Digital Experience portfolio and implemented the first process to track agile user stories across the Digital Experience portfolio Show less

Bellevue, Wa

Optimized an internal SharePoint site with the support of a professional SharePoint developer and a 6 person steering committee. Communicated high level campaign status to Marketing owners and Call center departments.• Tracked the status of 40 campaigns per month• Managed a SharePoint vendor and internal steering committee to create custom forms and workflow functionality to optimize user experience• Worked cross functionally and led weekly meeting with Resource… Show more Optimized an internal SharePoint site with the support of a professional SharePoint developer and a 6 person steering committee. Communicated high level campaign status to Marketing owners and Call center departments.• Tracked the status of 40 campaigns per month• Managed a SharePoint vendor and internal steering committee to create custom forms and workflow functionality to optimize user experience• Worked cross functionally and led weekly meeting with Resource Planning to determine call volumes for our international call centers• Optimized campaign approval and intake processes for a new OCRM system• Provided Key campaign elements for Campaign Managers using SAP• Developed and maintained a monthly, department level, scorecard that included campaign level metrics along with a system stability dashboard. Show less

Greater Seattle Area

Fred Hutchinson:Assisted in a project that converted 60,000 patient medical files from a hard-copy to a digital format.• Removed project roadblocks by recommending additional resources• Trained new employees on the scanners and software used• Conducted quality checks to ensure accuracy

Greater Seattle Area

• Researched the strategic plans of major State agencies to assess effectiveness• Determined metrics reflecting Washington State agency’s ability to provide essential services• Served on the Strategic Planning Committee and contributed to the development of a strategy for Washington State and Washington State’s agencies

Kirkland, Wa

I have 5 years of experience at Warehouse Demo Services, where I lead medium sized projects, scheduled food demonstrations at Costco and managed customer accounts.• Scheduled and coordinated food demonstration events • Managed medium sized projects focused on demo roadshows across 187 warehouses• Created demo calendars and ran weekly sales reports for Costco and vendors• Researched and resolved vendor billing and service questions• Audited internal billing with SQL… Show more I have 5 years of experience at Warehouse Demo Services, where I lead medium sized projects, scheduled food demonstrations at Costco and managed customer accounts.• Scheduled and coordinated food demonstration events • Managed medium sized projects focused on demo roadshows across 187 warehouses• Created demo calendars and ran weekly sales reports for Costco and vendors• Researched and resolved vendor billing and service questions• Audited internal billing with SQL analyzer, MASS 500 and Excel• Planned an managed demo capacity for the 57 warehouses in the LA region Show less

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General

Bachelor Of Arts (Ba), Business Administration And Management, General