Support Analyst
Current
Aug 2024 - Present
AeroLeads people directory · profile
Steven Irving Email & Phone Number
Support Analyst with 403Tech
at
403Tech Inc.
1 work email found
@subway.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Analyst with 403Tech
Location
Calgary, Alberta, Canada
Company size
Who is Steven Irving? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Steven Irving is listed as Support Analyst with 403Tech at 403Tech Inc., a company with 4 employees, based in Calgary, Alberta, Canada. AeroLeads shows a work email signal at subway.com and a matched LinkedIn profile for Steven Irving.
Steven Irving previously worked as Support Analyst at 403Tech Inc. and Business Support Specialist at Rogers Communications. Steven Irving holds Bachelor Of Arts (B.A.), Psychology from University Of Victoria.
Company email context
Email format at 403Tech Inc.
This section adds company-level context without repeating Steven Irving's masked contact details.
*@subway.com
68% confidence
AeroLeads found 1 current-domain work email signal for Steven Irving. Compare company email patterns before reaching out.
Profile bio
About Steven Irving
Experienced Support with a demonstrated history of working in the telecommunications industry. Skilled in Phone Etiquette, Analytical Skills, Customer Service, Office Administration, and Critical Thinking. Strong information technology professional with a Bachelor of Arts (B.A.) focused in Psychology from University of Victoria.
Listed skills include Computers, Interpersonal Skill, Surveying, Supervising, and 11 others.
Current workplace
Steven Irving's current company
Company context helps verify the profile and gives searchers a useful next step.
403Tech Inc.
7 roles
Steven Irving work experience
A career timeline built from the work history available for this profile.
Business Support Specialist
Apr 2023 - Feb 2024
Small Medium Business Support
Sep 2020 - Apr 2023
Senior Retail Specialist
- Adapting to a high volume of customers and dealing with time sensitive issues to provide the best customer experience while aligning with business expectations
- Ability to exceed performance goals and store standards by surpassing KPI metricso Consistent record of exceeding performance goals
- Developed and launched Microsoft Teams to help organize information and increase store efficiency
- Earned keyholder position involving the responsibility for cash management and ensuring team workflow by giving instructions as well as peer feedback
Oct 2018 - Sep 2020
Real Time Support
- Continuation of previous responsibilities regarding frontline customer care assistance
- Performing investigations through customer accounts and utilizing excel reports for to reconcile billing discrepancies
- Filing and processing paperwork, confirming customers have filled out information correctly then completing work on their account
- Assisting retail agents, primarily in processing credit checks by verifying customer identification and handling personal information
Dec 2017 - Jul 2018
Real Time Support
- Creating and distributing reports detailing agent metrics with Real Time Support utilizing the following systems & programso CUICo Excelo ServiceNow
- Identifying opportunities for process improvement with the introduction of START and Bluesky
- Communicating effectively with leadership throughout Shaw to streamline process and improve agent experience
- Coaching front-line representatives to optimize customer experience
- Maintaining up-to-date knowledge and understanding of company process to assist representatives in finding information, executing tasks and becoming self-sufficient
- Addressing escalated situations requiring additional attention to detail and exceptional communication and problem solving
Dec 2016 - Dec 2017
Customer Service Representative, Billing
- Frontline representative providing prompt service and efficient issue resolution
- Understanding and explaining current billing practices
- In depth understanding of CBS, Unified Desktop, START, and ComX
- Up to date knowledge of current Shaw services and products
- Communicating with peers and other departments clearly and succinctly
- Organizing and prioritizing information for ease of use
Apr 2015 - Dec 2016
Team & coworkers
Colleagues at 403Tech Inc.
Other employees you can reach at 403tech.com. View company contacts for 4 employees →
JL
Jonas Ladouceur
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
SH
Scott Herr
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
BA
Brett Abbott-Brown
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
CD
Cole Deary
Colleague at 403Tech Inc.Canada, Canada
View →
JJ
Jordan Jung
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
RS
Ranjeet Singh
Colleague at 403Tech Inc.Adelaide, South Australia, Australia, Australia
View →
SM
Sean Marshall
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
DH
David Ho
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
JD
Jordan Dykhuizen
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
Jonas Ladouceur
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
SH
Scott Herr
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
BA
Brett Abbott-Brown
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
CD
Cole Deary
Colleague at 403Tech Inc.Canada, Canada
View →
JJ
Jordan Jung
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
RS
Ranjeet Singh
Colleague at 403Tech Inc.Adelaide, South Australia, Australia, Australia
View →
SM
Sean Marshall
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
DH
David Ho
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
JD
Jordan Dykhuizen
Colleague at 403Tech Inc.Calgary, Alberta, Canada, Canada
View →
2 education records
Steven Irving education
Bachelor Of Arts (B.A.), Psychology
Associate Of Arts (A.A.), Psychology
Selkirk College
FAQ
Frequently asked questions about Steven Irving
Quick answers generated from the profile data available on this page.
What company does Steven Irving work for?
Steven Irving works for 403Tech Inc..
What is Steven Irving's role at 403Tech Inc.?
Steven Irving is listed as Support Analyst with 403Tech at 403Tech Inc..
What is Steven Irving's email address?
AeroLeads has found 1 work email signal at @subway.com for Steven Irving at 403Tech Inc..
Where is Steven Irving based?
Steven Irving is based in Calgary, Alberta, Canada while working with 403Tech Inc..
What companies has Steven Irving worked for?
Steven Irving has worked for 403Tech Inc., Rogers Communications, Shaw Communications, and Freedom Mobile.
Who are Steven Irving's colleagues at 403Tech Inc.?
Steven Irving's colleagues at 403Tech Inc. include Jonas Ladouceur, Scott Herr, Brett Abbott-Brown, Cole Deary, and Jordan Jung.
How can I contact Steven Irving?
You can use AeroLeads to view verified contact signals for Steven Irving at 403Tech Inc., including work email, phone, and LinkedIn data when available.
What schools did Steven Irving attend?
Steven Irving holds Bachelor Of Arts (B.A.), Psychology from University Of Victoria.
What skills is Steven Irving known for?
Steven Irving is listed with skills including Computers, Interpersonal Skill, Surveying, Supervising, Time Management, Business, Analytical Skills, and Order Fulfillment.
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