Steven Good Email & Phone Number

Ithaca, Ny, Us

Developing software solutions for private clients to enhance their business through marketability, client base, and service offerings.Most recently completed work on the `Finger Lakes Weather` cross platform application. This app made for FLXweather.com brings their hyper-local weather details right to the user's device.Apple App Store: https://apps.apple.com/us/app/finger-lakes-weather/id1545722568Google Play: https://play.google.com/store/apps/details?id=com.flxweather.app

London, Gb

• Managing Intertek's Department of Energy testing program for electrical appliance energy efficiency compliance, for battery chargers, cooking appliances, and primarily HVAC equipment. - Managing about 20-40 concurrent projects of varying size across 4 Intertek Testing labs in the US - Focus on improving communication between Intertek Engineers and DOE's Compliance teams. - Producing a tracker accessible to all parties to ensure all information is centralized and always up to date. - Involved at all touchpoints: providing pricing, producing orders, managing testing and deliverables, and handling invoices.• Advise engineers, clients, and marketing on regulatory changes with the US Code of Federal regulations for DOE & FTC, AHRI, AHAM, EPA/EnergyStar, NRCan, CEC, NOM, SASO.• Working with ASHRAE, DOE, EPA, AHRI and AHAM on various Standards Working Groups and research projects for HVAC energy efficiency compliance.• Leveraging software development skills to create process efficiencies in various groups, and laying best practices. Organizing a community of employees who have some programming skills, investing further in their knowledge base through training, researching and assigning additional potential process improvements.

London, Gb

• Assist the sales team to accurately provide the scope of work and pricing for ATIC services, accompany the sales team to client sites as a technical lead, and winning my own sales.• Act as the principal point of contact for some of our top clients working from quoting through to invoicing across multiple operating units/locations, providing clients with updates, verifying test plans, learning new standards to better advise the client, ensuring workflow is proceeding on pace, and eliminating roadblocks that have been keeping the client from market. • Work closely with Intertek's Satellite Team to guarantee our clients are in the best Data Acceptance Program; with the Global Market Access team to help clients enter new markets; communicating with labs and offices throughout the world to meet specific testing needs.• Collaborating in professional/government events with clients and regulators, including AHRI, CEE, AHAM, and ASHRAE.

London, Gb

• Lead the Applied HVAC Performance group in handling throughput, producing reports, reviewing data, forecasting revenue, supervising personnel, providing training, managing 3 labs, and ensuring our clients receives the 10X experience.• Developed as a qualified reviewer for WSHP, PTAC/HP, DGX, RAC, DH, HU, and DR. • Managed the AHRI WSHP, PTAC/HP, and DGX annual programs, the AHAM RAC, and DH programs, as well as Energy Star verification testing for RAC and DH.• Pioneered methods to evaluate Demand Response in Room Air Conditioners for Energy Star becoming the only lab to validate DR in the world; working closely with Intertek Global Engineering and Marketing to win new business; participating in conversations with DOE, EPA, AHRI, and AHAM on upcoming DR/IDSM products and other industry changes.• Managed both small and large projects for clients, accelerating their delivery to market.• Operated testing facilities, conducted witness testing at client facilities for WCCL, UC, and EPA Audits.• Mastered the VBA for Excel language, and creating new tools to improve efficiencies for engineers and technicians.• Supervised a proficient team reducing overall human error; made facility improvements that greatly reducing the time and effort between test conditions; analyzed test standard to create specific least path of resistance test plans. These advances allowed us to consistently reach department goals.

Skaneateles, New York, Us

Perform field verification for small cell installations for client

Indianapolis, Indiana, Us

Contract for Integration Partners Corporation - for Ascension HealthSupport IPC and Ascension Information Services technicians replace Avaya layer 3 stacked switches and core top of rack switchesOrganize staging area and prepare new stacks for IDF's prior to maintenance windowsFiber all up-links back to the core switchesSystematically integrate new switches into existing IDF's and ensure all ports are on the correct VLANsManage dual power between generator power and UPS power

Contract for Bank of AmericaSurvey the financial center's HP hardware and identify areas that need replacementsWork with a team to replace out of service Servers, Printers, and UPSPerform backup of old server and restoration and configuration of the new server Manage inventory and document all changes

Mobile, Al, Us

• Support a complex network in a hands-on capacity - installing, provision, maintaining and troubleshooting equipment – on 140+ sites, 800+ miles of fiber, and 52 microwave point to point connections in coverage area• Minimize outage times with quick response, as well as identifying and prioritizing the source of the problem• Promote teamwork, communication, safety and positive attitudes between coworkers – always available to assist others• Collaborate with other departments on new site turn ups, planning and maintenance work• Perform day to day responsibilities such as site surveys, power/battery tests, fiber locates and complete monthly trainings• Maintain company truck – driven 3000-4000mi/month; complete monthly vehicle reports tracking regular maintenance• Manage inventory within truck, and local warehouse – create and execute RMA’s, ensure we have spares and supplies to support new installations, network events and outages• Provide expense reports and receipts to supervisor in a timely manner• Lead development of new processes to improve efficiency in day to day tasks, outage restoration times, and troubleshooting skillso Assist others in mechanical fiber splicing training, and provide restoration kits in the UNY marketo Developed plan to more efficiently upgrade radio software to minimize downtime for our network and our customers• Operate and maintain tools, test equipment, and electronics including – OSA, OTDR, Network testers, multimeter, power tools, generators, chainsaw and other emergency equipment• Assisted NOC personnel with writing detailed MOPs, coordinating contractors, and ensuring proper access to sites• Design new markets, and collaborate with management to create new naming standards and map the entire United States

• Supervise a staff of 12-15 each summer to ensure a safe and fun environment for patrons and staff• Assist in scheduling staff hours, teach swim lessons, maintaining pool pH and chlorine levels, and train staff members how to clean the bathrooms, show them the areas of responsibility, and educate them on Emergency Action Plan procedures• Implemented changes over the years to make improvements to the paperwork processes as well as making physical changes to the guard shack to improve efficiency and work flow

Bentonville, Arkansas, Us

• Assisted Customers in all capacities. Providing friendly service in the following departments:o Toys, Lawn and Garden, Sporting Goods, Hardware, Pets, Electronics, Housewares, Fabrics & Crafts• Acted as a cashier on a regular basis