At Salesforce Staffing we are T̳h̳e̳ ̳S̳a̳l̳e̳s̳f̳o̳r̳c̳e̳ ̳R̳e̳c̳r̳u̳i̳t̳e̳r̳s̳.Not all staffing firms are built the same. We are laser focused on supporting the Salesforce ecosystem and are 100% comprised of experienced senior recruiters. Put a stop to the noise of inexperienced recruiters and get personally introduced to exclusive and rigorously vetted companies that truly care about their employees. For more information, connect with me and share how we can add rocket fuel to your career.--I am a highly driven and accomplished recruitment professional, dedicated to transforming the industry by leveraging cutting-edge tools like LinkedIn Recruiter and Sales Navigator. With a strong background in filling technical, functional, and leadership positions, I have honed my expertise in the Salesforce ecosystem, enabling me to deliver outstanding results in my role.Key responsibilities:- Utilizing LinkedIn/LinkedIn Recruiter for targeted recruitment- Employing applicant tracking systems for efficient candidate management- Crafting well-written messages, profiles, and emails with the aid of Grammarly, assisted by cutting-edge AI tools- Successfully placing Salesforce professionals and maintaining a consistent record of success- Expanding and nurturing an established professional network in the ecosystem- Continuously learning and growing in a dynamic and competitive environment, driven by a commitment to excellence

Recognized for gross margin generation in excess of $1 million.

As a Practice Director at Robert Half, I consistently maintained an above-average PDA and provided leadership, motivation, and direction to the staffing professionals I supervised. I was actively involved in recruiting new hires and effectively communicated with all levels within the organization.Key responsibilities and achievements included:- Driving revenue-generating activities and divisional performance- Executing operational focus areas and meeting productivity standards for both individual and staff LOB- Efficiently managing time, planning, and multitasking to make quality decisions- Reaching target PDAs for both individual and staff LOB- Attracting and sourcing talent, as well as training, developing, and retaining staff- Achieving pricing goals and demonstrating expert knowledge of technology- Quickly recognizing and acting upon business trends on a daily and weekly basis- Communicating effectively, providing feedback, and addressing difficult messages and expectations- Fostering a collaborative culture and leading by example- Recognizing and celebrating successes, managing change efforts, and facilitating resolutions with internal staff, clients, and candidates- Conducting effective meetings and leading customer retention and expansion strategies- Building customer loyalty through superior service and executing Core 4 principles- Leading with character, building trust, respect, and credibility through actions and behaviors- Promoting and supporting an inclusive work environment that champions diversity and inclusion- Taking responsibility for personal actions and behaviors, and fostering a positive, collaborative team culture- Striving to understand and support others, following through on commitments, and treating others fairly and consistently

As a Sr. Technical Recruiter, I demonstrated excellent recruiting, computer, customer service, and communication skills. I maintained a strong work ethic and excelled in multitasking, performing with a high sense of urgency. My expertise included recruiting, sourcing, screening, and identifying candidates via phone, email, and online recruitment tools.Key responsibilities and achievements included:- Identifying and recruiting highly experienced and skilled Information Technology professionals in areas such as Application Development, Quality Assurance, Network Security, Project Management, and Business - Analysis, as directed by the Director of Recruiting- Utilizing RHI systems, websites, online recruitment tools, job boards, and networking sites to recruit specialized and experienced Information Technology professionals- Managing all aspects of recruiting, including devising search strategies, evaluating resumes, and coordinating telephone interviews- Coordinating interview times for qualified candidates to attend in-person interviews at the local branch office- Participating in various local and online networking groups- Creating detailed job descriptions to post online and attract new job applicants, evaluating applicants' credentials, and conducting phone interviews with qualified candidates- Providing excellent customer service to both candidates and RHI field offices, managing relationships to maintain customer satisfaction- Collaborating with teammates to strategize and achieve weekly business growth goals

As a Recruiter at Flair Events, I was responsible for controlling staffing and sales across specific territories in the USA. My role involved working closely with candidates and clients to successfully fill contract-based employment opportunities in both technical and sales environments.Key responsibilities and achievements included:- Recruiting, hiring, training, and managing new candidates and reps- Demonstrating a solid understanding of industry trends- Holding representatives accountable for punctuality, knowledge, skills, and accurate and timely reporting- Exhibiting quick and efficient internet, computer, and social media skills, and operating the FileMaker database system with ease- Being consistently available for after-hours staffing needs, ensuring seamless operations and client satisfaction

As an Associate Recruiter at Convergys, I was a seasonal resource responsible for identifying, screening, and onboarding new talent across multiple geographical areas and for different lines of business.Key responsibilities and achievements included:- Gaining experience with the Taleo hiring system to track, interview, and contact qualified applicants- Providing recruiting assistance to sites requiring additional resources on a national level- Projecting hiring needs and setting weekly goals for recruiting employees for call centers nationwide- Phone screening and qualifying call-center applicants based on customer service, sales, and technological experiences/skills- Sourcing external candidates from platforms such as Career Builder, Indeed, Jobing, and Craigslist, while promoting the company and work environment- Collaborating closely with Human Resources to ensure proper employment practices- Developing a strong understanding of client products, including game systems, personal/mobile computers, sports equipment/technology, and financial/payroll software

Responsible for building, maintaining, and improving an internal knowledge base/wiki for call-center representatives to reference for troubleshooting and policy steps.- Used Notepad++ to code pages in HTML.- Sourced and organized client-related content for inbound agents to use as a resource.- Creatively expanded Knowledge Database to include helpful content and guides.- Communicated with agents on updates and news related to supported product(s).- Tracked troubleshooting trends and report finding/suggestions to client.

- Provided high-quality customer service focusing on accurate assistance and building friendly rapport.- Supported customers owning popular Video Game Console system as well as a popular Windows 8 tablet. - Timely conclusion of support scenarios while suggesting the purchase of related products.- Accurate documentation of customer interactions and transactions.- Made use of current technology for documentation and troubleshooting purposes. - Remained educated on current technology trends and practices related to support parameters.