• Undertake P&L responsibility for Illinois, Iowa, and Nebraska personal and business lines. Liaise with partners and stakeholders on new program launches and profitability restorations. Cultivate a collaborative relationship with distribution and underwriting partners for success.

• Assumed the responsibility of the commercial auto program. Ideated and directed initiatives to reach prospective profitability goals in collaboration with the actuarial, claims, risk, and engineering teams. Delivered monthly progress updates to the senior leadership group.

• Led a successful launch into Kentucky. Prepared initial rate and rule filing. Facilitated a timely approval with the department and implementation with the engineering team.• Managed expansion into northeastern states. Prepared initial program filings for RI and directed a product analyst’s effort in NH.• Added automation to the rate & rule filing process to enhance accuracy and efficiency outcomes.

• Led the development of a provider behavior dashboard that significantly improved customers’ perception of the company’s analytical capability. Provided thought leadership to the development team through daily scrum meetings and delivery planning sessions. • Assumed the ownership of the Provider Identity Resolution project in mid-flight. In collaboration with the vendor, iterated clustering rule set to improve clustering result.

• Developed robust analytic framework based on SAS, SQL, and VBA that mines insight from casualty claims data for the monthly state of line and state business unit discussions. Enhanced reliability and accuracy of the result while eliminating the dependency on shared service. Presented the results in these discussions, lending credibility to Casualty Claims results. • Developed casualty analytics requirements to stand up 1Insurer Analytics platform, a vital part of claims transformation project, representing the casualty claims department in a cross-functional agile team.

• Improved the competitive standing of Auto and Motorcycle products through multiple refinements to the class plan driven by iterative product development and research. Impacted their expedient approval through effective liaison with the California Department of Insurance.

• Identified and designed product enhancement around undiscovered segmentation opportunity in the auto product, resulting in 20% YOY app growth while still maintaining 0.9 loss ratio relativity on the identified segment.• Devised segmentation framework tailored to California regulatory environment and developed it into an analytical suite with deep visibility into the business from sales, profitability, and retention vantage.

• Provided control oversight over the bodily injury claims process and the associated multibillion-dollar loss cost outcome. Led a team of four analysts.• Catalyzed the successful pilot and subsequent enterprise-wide deployment of bodily injury claims evaluation expert system that facilitates consistent general damages evaluations.

• Delivered quality, robust solutions that enabled clients such as Goldman Sachs, JPMorgan Chase, and NASD to achieve their technology and operational initiative goals.