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Steven Haggard Email & Phone Number
Director, Member Experience and Operations
at
Clever Care Health Plan
1 work email found
@lacare.org
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Member Experience and Operations
Location
Long Beach, California, United States
Company size
Who is Steven Haggard? Overview
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Quick answer
Steven Haggard is listed as Director, Member Experience and Operations at Clever Care Health Plan, a company with 165 employees, based in Long Beach, California, United States. AeroLeads shows a work email signal at lacare.org and a matched LinkedIn profile for Steven Haggard.
Steven Haggard previously worked as Director, Member Experience/Operations at Clever Care Health Plan and Manager, Member Experience/Medicare Stars at Clever Care Health Plan. Steven Haggard holds Associate'S Degree, General Studies from Long Beach City College.
Company email context
Email format at Clever Care Health Plan
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{first_initial}{last}@lacare.org
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AeroLeads found 1 current-domain work email signal for Steven Haggard. Compare company email patterns before reaching out.
Profile bio
About Steven Haggard
Healthcare Administration professional with over 15 years of experience in managed healthcare with Quality, Provider Relations and Regulatory expertise in Medicaid, Medicare and Marketplace. Proven ability to streamline, implement and improve processes within a department and/or with multiple stakeholders.
Listed skills include Leadership, Team Building, Powerpoint, Provider Relations, and 25 others.
Current workplace
Steven Haggard's current company
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Clever Care Health Plan
13 roles
Steven Haggard work experience
A career timeline built from the work history available for this profile.
Director, Member Experience/Operations
Current
Sep 2023 - Present
Manager, Member Experience/Medicare Stars
Sep 2022 - Sep 2023
Product Solutions Manager Ii, Medicare Product
Developed Star Rating Program strategy for 2023 go-live, including working with business partners to set benchmark projections, goal setting, measure prioritization and assisted with developing business cases for additional resources. Co-Chair of the Member Retention Workgroup where we worked cross-functionally with business partners to develop solutions.
May 2021 - Sep 2022
Program Manager, Medicare Stars
Improved 2021 Final Overall Unrounded Star Ratings for 7 of 8 health plans managed Partnered with Plan leadership to develop and execute Stars strategy - goals, initiatives, etc. Vendor management, including data exchange, performance reporting and invoicingKey presenter in monthly Stars Steering Committee, key member on numerous project teamsLed annual.
Feb 2020 - Apr 2021
Senior Analyst, Medicare Stars
Created KPI reporting for all Stars metrics, automated the report with IT supportLiaison with IT dept. to develop and launch Stars Predictive DashboardSupported IT with Stars cut point projection methodology and fine-tuning performance projectionsExecuted leadership strategy and built accountability model that rolled up to the Board of.
Jul 2018 - Jan 2020
Senior Generalist, Medicare Administration
Assist functional business owners identify and implement operational process improvementsSupport Medicare and MMP plans with member retention and performance optimizationMMP Quality Withhold Management tracking/improving financial performanceTrack Stars performance for IRE, CTMs, Call Center and Voluntary Disenrollment measuresFacilitate MMP Grievance Work.
Nov 2016 - Jul 2018
Analyst, Compliance
Develop audit tools, plan, schedule and conduct internal audits and present findings to leadershipCreate/implement Key Performance Indicator (KPI) Program for all departments within the CA planTrack and monitor KPI metrics for health plan and report critical issues to leadershipInvestigate Fraud/Abuse cases received by the health plan and report.
Sep 2015 - Nov 2016
Supervisor, Provider Disputes
Led a team of 14 direct reports while co-supervising a department of 30+ employeesEnsured the team met compliance and operational metrics set by the DMHC/DHCS and the PlanMonitored and managed inventory of over 7,000 cases to ensure the department met its service level agreements with internal, external departments and vendorsAttended Joint Operations.
Aug 2014 - Aug 2015
Supervisor, Appeals & Grievance
Ensured team met compliance metrics set by the DMHC, DHCS, & CMS MCM Chapter 13Developed and coached staff through the use of 1:1s and department trainingsMonitored and managed daily inventory to ensure compliance standards were metProvided support with internal/external audits - participated in DMHC/DHCS joint Medical auditsAutomated the A&G process and.
Jan 2013 - Jul 2014
Provider Disputes Coordinator, Provider Disputes
Jan 2012 - Dec 2012
Claims Resolution Representative, Member Services
Jul 2011 - Dec 2011
Call Center Representative, Member Services
Nov 2008 - Jun 2011
Team & coworkers
Colleagues at Clever Care Health Plan
Other employees you can reach at clevercarehealthplan.com. View company contacts for 165 employees →
MN
Matthew Ngo
Colleague at Clever Care Health PlanArcadia, California, United States, United States
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MD
Marissa Dunham
Colleague at Clever Care Health PlanRiverside, California, United States, United States
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VP
Vanarat Poengbunnaayudhaya
Colleague at Clever Care Health PlanOrange County, California, United States, United States
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LR
Leah Roell
Colleague at Clever Care Health PlanUnited States, United States
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T(
Tommy (Jamie) Johnson
Colleague at Clever Care Health PlanMiddleton, Idaho, United States, United States
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TD
Trudy Do
Colleague at Clever Care Health PlanLos Angeles Metropolitan Area, United States
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JC
Joseph Chadwick
Colleague at Clever Care Health PlanSacramento, California, United States, United States
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JC
Jessica Cannefax
Colleague at Clever Care Health PlanHuntington Beach, California, United States, United States
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CN
Cathy N.
Colleague at Clever Care Health PlanWestminster, California, United States, United States
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JN
Jonathan Nguyen
Colleague at Clever Care Health PlanGarden Grove, California, United States, United States
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Matthew Ngo
Colleague at Clever Care Health PlanArcadia, California, United States, United States
View →
MD
Marissa Dunham
Colleague at Clever Care Health PlanRiverside, California, United States, United States
View →
VP
Vanarat Poengbunnaayudhaya
Colleague at Clever Care Health PlanOrange County, California, United States, United States
View →
LR
Leah Roell
Colleague at Clever Care Health PlanUnited States, United States
View →
T(
Tommy (Jamie) Johnson
Colleague at Clever Care Health PlanMiddleton, Idaho, United States, United States
View →
TD
Trudy Do
Colleague at Clever Care Health PlanLos Angeles Metropolitan Area, United States
View →
JC
Joseph Chadwick
Colleague at Clever Care Health PlanSacramento, California, United States, United States
View →
JC
Jessica Cannefax
Colleague at Clever Care Health PlanHuntington Beach, California, United States, United States
View →
CN
Cathy N.
Colleague at Clever Care Health PlanWestminster, California, United States, United States
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JN
Jonathan Nguyen
Colleague at Clever Care Health PlanGarden Grove, California, United States, United States
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1 education record
Steven Haggard education
FAQ
Frequently asked questions about Steven Haggard
Quick answers generated from the profile data available on this page.
What company does Steven Haggard work for?
Steven Haggard works for Clever Care Health Plan.
What is Steven Haggard's role at Clever Care Health Plan?
Steven Haggard is listed as Director, Member Experience and Operations at Clever Care Health Plan.
What is Steven Haggard's email address?
AeroLeads has found 1 work email signal at @lacare.org for Steven Haggard at Clever Care Health Plan.
Where is Steven Haggard based?
Steven Haggard is based in Long Beach, California, United States while working with Clever Care Health Plan.
What companies has Steven Haggard worked for?
Steven Haggard has worked for Clever Care Health Plan, L.A. Care Health Plan, and Molina Healthcare.
Who are Steven Haggard's colleagues at Clever Care Health Plan?
Steven Haggard's colleagues at Clever Care Health Plan include Matthew Ngo, Marissa Dunham, Vanarat Poengbunnaayudhaya, Leah Roell, and Tommy (Jamie) Johnson.
How can I contact Steven Haggard?
You can use AeroLeads to view verified contact signals for Steven Haggard at Clever Care Health Plan, including work email, phone, and LinkedIn data when available.
What schools did Steven Haggard attend?
Steven Haggard holds Associate'S Degree, General Studies from Long Beach City College.
What skills is Steven Haggard known for?
Steven Haggard is listed with skills including Leadership, Team Building, Powerpoint, Provider Relations, Supervisor, Medicare, Health Policy, and Hipaa.
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