Steven Hall Email & Phone Number

Los Angeles, Ca, Us

Partner with Account Executives (Sales) as a technical product expert, developing and delivering customized pre-sales product demonstrations that position the value of NetSuite ERP software to prospective mid-market clients across several industries, primarily transportation & logistics, manufacturing, wholesale distribution, and retail o FY22 - top 5% companywide in ARR as lead SCo FY23 - top 6% companywide in ARR as lead SCo FY24 - top 10% companywide in ARR as lead SC, Team MVP Lead strategic discovery workshops with C-Suite executives, aligning business objectives with NetSuite ERP’s capabilities to develop scalable digital transformation roadmaps. Provided strategic direction on product vision and future enhancements tailored to industry-specific needsMentor and trained over a dozen new hires, contributing to their rapid integration and success. Developed and refined training materials, recognized as a subject matter expert and awarded FY23 Mentor of the YearCollaborate with product management to integrate field insights, directly influencing the development of new ERP features and enhancements that addressed emerging customer needs and market trends

Santa Monica, Ca

Santa Monica, California, United States

Greater Los Angeles Area

Managed $40M product and procurement category, reducing annual costs by over $3M through supplier negotiations. Optimized product offerings for Fortune 500 accounts. Launched new products in collaboration with Marketing

Asheville, North Carolina Area

Managed a team of five and served as the main contact for 400+ customers, driving customer satisfaction to the top 15% companywide. Focused on customer service through direct calls, resolving concern, and identifying upsell opportunities

Charlotte, North Carolina Area