I am an executive with extensive experience bringing emerging concepts to market. I take a strategic, yet practical view, and roll up my sleeves to understand product value propositions, as well as their role in the context of the company's strategy prior to developing marketing and communications plans.LEADERSHIPA recognized leader who collaborates with product owners (and their management) and works with leaders of the leadership of internal marketing, communications and sales stakeholders to ensure that product launches are seamless and successful.KEY HIGHLIGHTSCUSTOMER SEGMENTATION: Working collaboratively with a Product Team, I devised and executed a customer segmentation analysis which ranked small businesses on what, and how much, they buy (vs traditional segmentation methodologies, such as industry, size, tenure or geography); this approach resulted in a 2-3% market share gain.CHAMPION OF A PRIORITIZATION METHODOLOGY: Throughout my career, I have been a stickler for asking very basic questions to my product colleagues prior to starting market efforts: what customer problem/s are we solving? And we act as a team to answer by: - analyzing existing research data, including Voice of the Customer - informally contacting customers known to be friendly - reviewing customer service call logs In my experience, these basic steps quickly assist with the prioritization of business cases later on in the development process, reducing launch cycle times by 25 to 50%, and most importantly, creating fit-for-purpose solutions.ANALYTICAL & PROJECT MANAGEMENT CAPABILITIES: Separate from my job, I was asked by the North American CMO to manage an expense and risk management audit for a $500M expense line (the largest at the company); the audit received the top rating, negating the need for time-consuming, and expensive follow-up tasks.OTHER: Having majored in accounting, I have numerical skills in my DNA. While I enjoy my marketing pursuits, I always have an eye toward answering these quantitative marketing-related questions: are the business case assumptions realistic? is the math correct? how much investment is necessary in order for this product to scale? how costly are the barriers to entry?FUNCTIONAL & TECHNICAL EXPERTISEProduct Marketing, Sales Enablement, Global Product Management, Agile Product Development Processes, Customer Needs Development, Journey Mapping, Stakeholder Engagement, Complex Project Management, Financial Auditing, Competitive Analysis, Process Improvement, Business AnalysisContact: stevenharrison4321@gmail.com
Steven Harrison Consulting Llc
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PrincipalSteven Harrison Consulting LlcNew York, Ny, Us
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PrincipalSph Consulting Jul 2022 - PresentProvide a full range a consultative services across Business-to-Business marketing in the payments and technology industries. Specialize in Product Marketing, partnering with Product Managers and Go-to-Market activities.
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Global Lead, Product Marketing, Operations & Technology B2B Data ManagementMastercard 2019 - Mar 2022Purchase, Ny, UsI established a new Product Marketing function within Mastercard's Operations and Technology business unit. In this new role, I developed a process to resolve B2B customers' data quality challenges by resolving their pain points and translating into Agile-based software development methodology: 1) directing the global research plan 2) developing customer journey maps and complementary internal service readiness assessments3) creating and prioritizing the resulting business cases4) ranking the business cases and developing into a product development timeline and plan5) managing the initiatives in the developmental queue6) creating and executing internal and external go-to-market plans aligned with sales strategies -
Vp Of B2B MarketingMastercard 2015 - 2019Purchase, Ny, UsI lead a team which developed (and/or refined) value props for Business-to-Business (B2B) and Business-to-Business-to-Consumer (B2B2C) marketing for the small business, debit, and loyalty offerings1) created multi-channel marketing plans2) adhered to Mastercard brand standards 3) developed of a small business segmentation model which informed the 2019 product relaunch4) the segmentation methodology that I devised was adopted by 20 key Mastercard customers5) subsequently the approach was utilized for a global frameworkIn addition, I simultaneously managed a successful project outside of my assigned role: running the North America Region Marketing expense audit and risk assessment for a $500M budget line (the largest at Mastercard)1) I utilized my analytical and data sampling skills to develop an audit test plan2) Executed a rigorous plan to test compliance of 30 risk areas with assigned business owners3) The audit received the top rating from the Mastercard Audit unit, eliminating costly re-testing -
Vp Product DevelopmentMastercard 1998 - 2015Purchase, Ny, Us1) I developed the strategy and implemented a revised a new Business-to-Business (B2B) trade show schedule into a “fewer, bigger, better” plan, concentrating presence at 45 events to 10, ensuring that product value props were targeted and well-communicated in a visual and tactile environment. 2) Led commercial product marketing (corporate, middle market, small business, government segments), incorporating insights from customers and B2B partners to develop/refine product value propositions. 3) Developed multiple award-winning B2B and B2B2C ad campaigns which resulted in volume and market share growth: “Acceptance Matters,” “Priceless Elevator Pitch,” “Simply Saying Thank You,” and “Apple Pay.”Other roles at Mastercard:US Trade Show & Events & US Commercial Product Marketing Lead (2012-2015)B2B Marketing and Advertising Lead (2008-2012)Marketing Communications, Bill Pay and Healthcare B2B Segments Lead (2008)Product Management and Communications, Commercial Products Lead (2005-2008) Product Management and Development, Commercial Products (1998-2005)
Steven Harrison Education Details
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Columbia Business SchoolFinance -
Alfred Lerner College Of Business & Economics At University Of DelawareAccounting
Frequently Asked Questions about Steven Harrison
What company does Steven Harrison work for?
Steven Harrison works for Steven Harrison Consulting Llc
What is Steven Harrison's role at the current company?
Steven Harrison's current role is Principal.
What schools did Steven Harrison attend?
Steven Harrison attended Columbia Business School, Alfred Lerner College Of Business & Economics At University Of Delaware.
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