Steven Hattem Email and Phone Number
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Steven Hattem personal email
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Steven Hattem currently serves as Vice President, Operation + Service Delivery + Supplier Relations for Travel Quest Network, an innovative and rapidly growing host travel agency. Hattem is tasked with leading all member facing products and services including partner relations, member services, education and groups for an extensive network of independent travel entrepreneurs. Previously, Steven served as Executive Vice President & Managing Director for Dreamlines USA, LLC a global online cruise travel company (OTA) startup. With an in-depth understanding and expertise in all aspects of leisure travel including sales, marketing, operations, communications, partner relations, product development and executive management, Hattem has been a part of the travel industry for 3+ decades. Mr. Hattem has extensive knowledge of the industries historical and current trends plus a keen sense of the future of cruise and travel. Steven Hattem has held numerous leadership and executive posts with companies such as:• World Travel Holdings• Carlson Company/Travel Leaders Group• Norwegian Cruise LineSteven has a strong, data driven history of success in all aspects of the travel industry including both direct to consumer and retail distribution channels for online commerce, technology, cruise, tour, car rental, niche travel and travel insurance/assistance. An experienced and innovative leader, Hattem uses a unique blend of new and traditional strategies to drive profitable results. Hattem is an extremely creative and strategic executive with experience in all areas of sales and marketing including - digital media (SEO, SEM, email marketing, social media and blogging), traditional media (direct mail, broadcast, outdoor) plus research and PR. Also an accomplished keynote speaker and company spokesperson, Steven Hattem is a sought after industry trend expert and is a regularly quoted source in leading travel trade and consumer publications. A polished leader and team motivator with an emphasis on clear visioning, Steven Hattem has a KPI focused strategy and an intense passion for success. Mr. Hattem’s experience includes budget and P&L responsibilities for companies with $1B+ in annual top line sales.
Travel Quest Network
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Vice President, Operations + Service DeliveryTravel Quest Network Mar 2022 - PresentPart of the executive management team and oversee all agency operations and lead company's service delivery efforts including partner/supplier relations, group operations, education/training, and agency services.
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Managing DirectorSomax Travel Industry Consultants Apr 2005 - PresentWork with varied travel related companies to fine-tune their marketing, sales and operational strategies leading to business efficiencies and improved overall financial growth. Serve the global institutional investment community with expertise associated with the cruise and travel industry.• Develop sales and marketing plans and improvement recommendations to travel related companies including travel agencies, cruise lines, tour operators, car rental and travel technology.• Sought after travel expert serving institutional investors and professional asset managers in the hedge fund, mutual fund, and private equity arenas.• Provide in-depth understanding and insight into the travel industry including trends and forecasting.
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Executive Vice President & Managing Director - UsaDreamlines Gmbh May 2017 - Feb 2022Hamburg, Hh, DeLed overall start-up efforts for Dreamlines USA, LLC - an online cruise focused travel agency (OTA). Built North American business and team from the ground up including formation of LLC, legal, business strategy, staff recruitment, and overall infrastructure. Direct sales, sales service, call center, operations, accounting, HR, training/development and an international content and digital marketing team. Managed overall P&L and tasked with growing the company's overall revenue. -
Senior Director, SalesPleasant Holidays / Journese May 2016 - Mar 2017Directed a national team of 23 including 18 BDM’s, RSM, inside sales and sales training. Focused on growing sales with travel agencies and travel professionals located across the United States for a leading tour and luxury operator serving destinations around the globe and a portfolio of products including hotels/resorts, air consolidation, activities, and cruises.
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Leisure Marketing HeadAmadeus North America Mar 2013 - Jan 2015Madrid, EsRecruited to return to global travel technology (Airline GDS and IT) and distribution giant. Managed overall strategic vision and value proposition for leisure and specialty channel including category/subject matter expertise and thought leadership. -
Vice President, Marketing, Sales & CommunicationsCruiseone Apr 2007 - Jun 2010Fort Lauderdale, Fl, UsPart of Senior Executive Management team for leading cruise and travel franchise company. Overall management of marketing, sales and communications departments. -
Vice President, Marketing, Sales & CommunicationsCruiseone Apr 2007 - Jun 2010Fort Lauderdale, Fl, UsDirected marketing and communications teams, sales development plus cruise and tour operator relations for the nations leading travel distributer, CruiseOne (850 locations) and host agency network, Cruises Inc. (650 independent contractors). Part of World Travel Holdings, the largest cruise distributor in the world.• Designed overall sales development plan and oversaw all strategic marketing and lead generation programs including digital (SEO, SEM, Social Media and email) and offline (direct mail, newspaper, print, outdoor and broadcast). • Grew overall sales by 17% to nearly $200 Million annually and increased profitability while reducing expenditures by 11%.• Directed consumer and trade marketing and advertising strategy, sales development team, research projects, and new agent recruitment budgets and participated in vendor cooperative funding negotiations. • Introduced public relations and communications plan which led to over 500 million media impressions annually and hundreds of company feature stories. • Acted as official company spokesperson, national media source and trade show speaker.• Created trade shows strategy, led regional trainings and moderated companies’ annual national conference.
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Managing DirectorSinglescruise.Com 2005 - 2007Managed overall P&L, directed sales, operations, marketing, reservations, customer service, public relations and group logistics for the nations leading niche tour operator focused on single travelers. Company was part of Carlson Leisure Group which is currently known as TravelLeaders.
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Marketing ManagerAmadeus North America 2003 - 2005Madrid, EsManaged marketing and sales strategy for North American operations of $1.5 billion global information technology company serving the travel and tourism industry.
Steven Hattem Skills
Steven Hattem Education Details
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San Diego State UniversityBachlor Of Arts -
Florida Atlantic University - College Of BusinessHospitality & Tourism Management
Frequently Asked Questions about Steven Hattem
What company does Steven Hattem work for?
Steven Hattem works for Travel Quest Network
What is Steven Hattem's role at the current company?
Steven Hattem's current role is Travel Industry Leadership - Marketing / Strategy / Sales / Operations / Start-ups.
What is Steven Hattem's email address?
Steven Hattem's email address is s.****@****ines.de
What is Steven Hattem's direct phone number?
Steven Hattem's direct phone number is +156123*****
What schools did Steven Hattem attend?
Steven Hattem attended San Diego State University, Florida Atlantic University - College Of Business.
What are some of Steven Hattem's interests?
Steven Hattem has interest in Children, Education, Environment, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Steven Hattem known for?
Steven Hattem has skills like Marketing Strategy, Online Marketing, Marketing, Email Marketing, Tourism, Marketing Communications, Cruises, Travel Management, Management, Lead Generation, Advertising, Hospitality.
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