Steven Hines Email and Phone Number

Technical Program Manager at Meta working on the Meta Business Suite team.

Manage end to end product lifecycle releases in an agile approach, tracking from inception to completion including risk mitigation, dependencies, and, communication with cross dependent teams. Track a number of complex initiatives with detailed checklists for cross functional team collaboration to ensure timely delivery and program goal completion to meet business goals and generate revenue.

Enjoying a nice break to travel, regroup and re-energize

Engineering Release Manager for for Symantec Data Loss Prevention releases including QA betas, project leadership, release status and metrics reporting, status reporting, master test plan creation, test plan and test spec reviews, and, coordinating all QA and engineering efforts.Overall QA process owner across all DLP teams leading several efforts including integrating processes for newly added teams, common tools usage across the IP organization, improving agile development, and, leading the automation efforts to reduce manual testing.Owner of metrics and dashboard reporting across all DLP product lines and releases.Responsible for the Customer One eat your own cooking project to test Data Loss Prevention in production at Symantec.G11N/I18N testing oversight.

Managed team of 20 SQA engineers and 2 QA managers for three different products for Symantec Data Loss Prevention software including Detection, Network, and, Mobile.Overall QA process owner driving process improvement across all DLP teams.Recruiting,mentoring, and driving Agile methodologies at Symantec.

Hands on QA manager of three product areas of DLP including Windows Endpoint, Detection,and UI.QA process owner including helping migrate the team to Agile.Managed QA tools including HP Quality Center, VersionOne, Confluence, and, Jira.QA release manager. Agile ScrumMaster.Recruiting, mentoring, and, training new hires.

Led multi site team of 12 test engineers through 3 full releases of Veritas System Replicator, Backup Exec 10d, and, 11d with a focus on imaging, indexing, web retrieval, and, data replication technologies.Managed all aspects of the QA effort including test planning, writing test plans, creating resource estimates, contingency planning, beta releases, service packs, manage test cases, metrics and reporting, localization, and, test automation.Worked closely with other teams to drive consensus for team processes across multiple sites.Trained and mentored team members in QA testing methodologies and processes.

Responsible for agent side testing of Windows OS VSS and VDS snapshot technologies.Aided in customer technical support including scenario reproductions, system setups, root cause analysis, and development of improved testing scenarios helping win new enterprise accounts.Provided systems engineering support for multiple customer sites including internal Microsoft labs resulting in improved customer satisfaction and increased product sales.

Hands on QA lead of 5 test engineers through three successful releases of Legato Networker backup software including development of test and automation strategy for Windows operating systems.Recruited and trained new test engineers.

Responsible for testing three components of IP Security for the Windows OS team.