Steven Shaffer

Steven Shaffer Email and Phone Number

Marketing | Sales | Digital | Customer Experience @ ENTEVATE
Texas, United States
Steven Shaffer's Location
Irving, Texas, United States, United States
Steven Shaffer's Contact Details

Steven Shaffer work email

Steven Shaffer personal email

n/a
About Steven Shaffer

Leader of leaders. Background in Marketing, Sales, Digital, Customer Experience, Entrepreneurship, and Leadership with a demonstrated history of contracted work in the global built environment and retail spaces and pro-bono work in the non profit space. Skilled in Management, Strategy, Planning, Business Development, Operations, and Innovation.

Steven Shaffer's Current Company Details
ENTEVATE

Entevate

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Marketing | Sales | Digital | Customer Experience
Texas, United States
Website:
caterpillar.com
Steven Shaffer Work Experience Details
  • Entevate
    Entevate
    Texas, United States
  • Caterpillar Inc.
    Global Customer Experience & Americas Marketing Manager, Electric Power Division
    Caterpillar Inc. Aug 2023 - Present
    Irving, Texas, Us
    Responsible for Global CX enablement and Americas Marketing execution
  • Caterpillar Inc.
    Customer Experience & Digital Enablement Manager, Global Marketing & Cx, Electric Power Division
    Caterpillar Inc. Jan 2019 - Aug 2023
    Irving, Texas, Us
    Responsible for matching solutions to client, customer, and consumer needs at click speed across the lifecycle.
  • Caterpillar Inc.
    Customer Experience Manager, Global Customer Care, Digital Enabled Solutions Division
    Caterpillar Inc. Nov 2017 - Dec 2018
    Irving, Texas, Us
    Responsible for ensuring outstanding customer journeys across the lifecycle.
  • Caterpillar Inc.
    Strategy And Innovation Manager, Global Experience Solutions, Marketing And Digital Division
    Caterpillar Inc. Jan 2015 - Nov 2017
    Irving, Texas, Us
    Responsible for catalyzing customer and user experience driven innovation and technology transactions across the global enterprise.
  • Caterpillar Inc.
    E-Commerce And Marketing Manager
    Caterpillar Inc. Jan 2014 - Dec 2014
    Irving, Texas, Us
    Responsible for implementation of new global eCommerce platform and digital marketing strategy.
  • Caterpillar Inc.
    Digital Customer Solutions Manager
    Caterpillar Inc. May 2011 - Dec 2013
    Irving, Texas, Us
    Responsible for development of global capabilities that enable customers to learn, transact, and receive support online.
  • Caterpillar Inc.
    Category Marketing Manager
    Caterpillar Inc. May 2006 - May 2011
    Irving, Texas, Us
    Responsible for development and implementation of retail product marketing strategy throughout US and Canada
  • Caterpillar Inc.
    Six Sigma Black Belt
    Caterpillar Inc. Apr 2004 - May 2006
    Irving, Texas, Us
    Applied six sigma tools and methods to sales and marketing challenges
  • Caterpillar Inc.
    Regional Sales Manager, Electric Power And Industrial Engines, Latin America Commercial Division
    Caterpillar Inc. Sep 2000 - Apr 2004
    Irving, Texas, Us
    Responsible for sales and new business development throughout Mexico and Central America

Steven Shaffer Skills

Six Sigma Cross Functional Team Leadership Product Development Pricing Project Management Competitive Analysis Process Improvement Product Marketing Marketing Strategy Product Management Crm Business Strategy Market Research Strategic Planning Team Leadership Marketing Strategy New Business Development Sales Management Contract Negotiation Business Planning Marketing Management Market Analysis Change Management Marketing Communications B2b Brand Management Business Analysis Business Process Improvement Business Development International Sales Account Management Management Sales Operations Operations Management Forecasting Sales Innovation Management Digital Innovation Design Thinking Digital Marketing Digital Strategy Digital Media Online Marketing

Steven Shaffer Education Details

  • Florida International University
    Florida International University
    Mass Communication/Media Studies
  • Florida International University - College Of Business
    Florida International University - College Of Business
    General

Frequently Asked Questions about Steven Shaffer

What company does Steven Shaffer work for?

Steven Shaffer works for Entevate

What is Steven Shaffer's role at the current company?

Steven Shaffer's current role is Marketing | Sales | Digital | Customer Experience.

What is Steven Shaffer's email address?

Steven Shaffer's email address is sh****@****cat.com

What is Steven Shaffer's direct phone number?

Steven Shaffer's direct phone number is +130957*****

What schools did Steven Shaffer attend?

Steven Shaffer attended Florida International University, Florida International University - College Of Business.

What are some of Steven Shaffer's interests?

Steven Shaffer has interest in Social Services.

What skills is Steven Shaffer known for?

Steven Shaffer has skills like Six Sigma, Cross Functional Team Leadership, Product Development, Pricing, Project Management, Competitive Analysis, Process Improvement, Product Marketing, Marketing Strategy, Product Management, Crm, Business Strategy.

Who are Steven Shaffer's colleagues?

Steven Shaffer's colleagues are Mikaela Chyenne, John Brandenburg, Max Wall, Subramaniam Vijayan, Pablo Chumo, Ilkay Yilmaz, Herman Watts.

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