Steven Tran Email & Phone Number

Hanoi, Vn

Hanoi, Hanoi, Vietnam

Expat Role leading a team of 12 responsible for planning, implementation, and monitoring of all talent management initiatives across the organisation. Key Achievements: - Created and owned first unified Key Talent program, identifying the top 10% of the bank population across 5 key employee segments to ensure strategy execution.- Lead each talent journey for all segments: Executive (BOM, High Potential Leaders (HiPo), Specialists SMEs, Critical Roles and Management Associates (Graduates). - Product owner for implementation of HR Information System (SuccessFactors) Talent Module - SME to determine business and technical requirements. Successful 12 months from UX design, build, UAT to change management rollout to bank.- Design and gamification of Key Talent Learning & Development programs targeted at each segment persona based to drive immediate business impact and create routine behaviour norms, supporting insights from HOGAN assessments leaders’ feedback. 93% and 98% satisfaction rate for HiPo leaders and Specialists SMEs respectively. 100% transition of Management Associates into targeted roles. - Introduced, facilitated, and embedded 16-division and bank-wide quarterly talent reviews. Success in internal executive fill and cross-division mobility. - Work with global partners and co-create talent development products based on future of work and technology advancements (design thinking, generative artificial intelligence, product ownership, data & digital literacy). - Embed data analysis and insight reporting directly to the CEO and Chairman of BOD monthly (Power BI).Awards and Recognition: - Individual Stevie Award ® - HR Professional of the Year 2023 – Steven Huy Tran.- Team Stevie Award ® - Achievement in HR Technology – Techcombank.- 2023 HiPo Future Leader – Top Performing HiPo 2023.

Hanoi, Hanoi, Vietnam

Expat opportunity to lead Bank-wide strategic initiative to refresh the Employee Value Proposition in order to further attract, engage and retain talent. This includes: - Research insights via interviews, focus groups and employee surveys internally and externally. - Design and execute biannual bank-wide Employee Engagement Survey (97% response rate)- Define EVP by employee segments leveraging CVP model- Designing an EVP model (Strategy, pillars, attributes and aligned offerings)- Define action roadmap to realise Employee Promise via employer brand and bankwide communication channels- Create EVP guidebooks and playbooks integrating corporate culture to bring employee experience to life. -Change Management strategy and comms plans for internal and external. - Integrate EVP into bank initiatives including Technology / Data in South market- Transitioning initiative into BAU for ongoing management and growth.Achievements:1st and only Vietnamese bank to be named in the top 11 of "Best workplaces in Asia 2023" by the Great Place to Work (GPTW)-Best Workplaces in Asia 2023 - Best Company to Work for in Asia" for three consecutive years, organized by HRAA. - "Employer of The Year – Banking" and "Achievement in HR Technology" from Stevie Awards 2023.-84% employee engagement, 87% enablement

A lateral career move to further improve commercial acumen and financial analysis skills, this role involves partnering with senior leaders to provide financial/non-financial results, performance drivers and trends, to enable a deeper understanding of the business performance on multimillion-dollar technology investments across the enterprise. • Identify financial performance trends, both positive and negative, and through critical review and analysis of internal and external factors, develop and recommend short and longer term strategies to improve business performance.• Work with the central planning teams to relay business knowledge that can be leveraged during the target setting and planning process• Interface and engagement between business and Group Finance team for technical issues (GAP, Tax, etc), regulatory requirements (including changes) and application of Enterprise Finance policies• Contribute to the transformation/simplification of Finance to ensure benefits are achieved in a sustainable and coordinated manner

Melbourne, Australia

Lead the design, planning and delivery of key initiatives required to achieve NAB's Agile Transformation Roadmap (e.g. support team setup, digitise / curate methodologies and learning, optimise team workforce design, develop learning pathways, deliver training, establish talent pipelines)• Lead the execution of Guilds for key capabilities (e.g. Product Ownership) and Chapters for pivotal roles (e.g. Product Owners), e.g. event coordination / logistics, agenda / content development, executive engagement, survey distribution and feedback collation)• Facilitate wide stakeholder engagement and cross-collaboration to obtain diverse perspectives (including senior management), challenge the norm and drive initiatives forward.

Deliver repeatable and scalable HR products and services as well as adhoc strategic peopleoutcomes as defined by the HR Strategy and Governance teams.Delivered Projects:- Implementation of HR Information System (SuccessFactors) Talent Module - SME to determine business and technical requirements necessary to support succession planning, talent identification, development and mobilization. - Simplifying Talent processes - Design and implement process improvements to reduce cost/FTE requirements for Talent processes including reporting metrics, program administration and cyclical delivery. - Technology and Operations Job Architecture Project - Lead program of work to rigorously test the usability of IBM Kenexa Talent Framework in Technology Division, to systemise our ability to recruit, assess and develop employees. In this current role I was recognized as among the top 1% of performers at NAB in 2018, based on what was achieved and how it was achieved.

Responsible for the delivery of the NAB Enterprise Graduate Program. Key responsibilities include:•Assist with the development and consistent implementation of the NAB Enterprise Graduate Program strategy and frameworks.• Development and implementation of the Graduate Learning and Development agenda which including facilitation of key learning interventions. Focus on accelerating development and competency to role.• Management of graduate cohort issues ranging from rotation issues, People Leader concerns, and business stakeholder issues.• Metric reporting on key trends such as graduate tenure, alumni career progression, D&I, FTE management, and Graduate talent mapping.

Governance, Portfolio Management, Change Management and process improvement across the People Division

Evaluate and continuously improve our employee experience to drive attraction and retention of great talent at NAB:- design and implement the employee value proposition (both internal and external) in conjunction with other Centres of Excellence- embed EVP into all people processes and external partnerships- refresh and align all aspects of the employee value proposition into onboarding processes and experiences- evaluate and continuously improve the onboarding experience for our new starters in their first 90 days

The Employee Equity Programs team manages all of NABs employee share plans globally. Working closely with our global HR colleagues, legal and tax advisers across the various jurisdictions and NABs Share Registry provider, we offer, grant and monitor all share and rights plans across the Group.

Melbourne, Australia

Translating group strategy into practical divisional interventions. Responsible for tactical application of Culture & Engagement, Diversity & Inclusion, Talent & Succession, Leadership and Capability work. Drive, execute and implement Organisational Development activities and initiatives across the Risk, Finance, Strategy, People and Reputation & Governance Divisions.

Melbourne, Australia

Project delivery and consulting team assigned to People initiatives to drive business outcomes. Senior change analyst for the enterprise-wide culture program to introduce and embed enterprise values.

Melbourne, Australia

Customer focus, front line retail banking support.

Melbourne, Australia

Third line risk, independent controls testing and reporting

Ambitious venture to create a small catering business that has now expanded into catering for functions, supply distribution and a local café/kiosk. As of 2012, the business is self-manageable thus I now act on an advisory level. Key achievements• Generated a marketable concept utilising the opportunity of using a brilliant chef and the demand for authentic Asian-based cuisine• Developed a basic business plan incorporating concept testing and changing menus• Accessed funds to establish a commercial kitchen, then a self-contained kiosk• Dealt with legal issues, local permits, lease negotiations, contracts and disputes• Accessed suitable suppliers, maintaining relationships and inventory• Searched and trained new staff both in kitchen and in customer sales• Assisted contractors in the design and functionality of the kiosk• Marketed to local consumers through various methods• Through limited experience, managed to gain funds and capitalise on a market opportunity. Learning through experience everything from basic cookery to lease negotiation to customer service• Over time managed business operations of the company including: Finance, accounting, marketing and logistics through concurrent university education• Developed innovations such as self-designed display boards and posters that greatly reduced marketing costs• Created successful brand identity in terms of quality, service and consumer perception. Interstate customers who visit Melbourne are aware of our brand and it is perceived as a quality leader in Vietnamese dishes• Maintained a motivated working environment whereby everyone has the ability to contribute ideas, skills and talents• Created a manageable business where as of 2012 can act as an advisor and no longer working as a staff member

Master Of Management, Finance, General

Bachelor Of Commerce, Marketing/Management

Certificate In Teaching English To Speakers Of Other Languages (Celta)

Education record

Selective High School