Steven Nigro, Mba, Mspm, Pmp Email & Phone Number

3 Odell Plaza Yonkers, Ny 10701

Responsible for managing the Project Portfolios and IT Project Management staff in support of the Business Systems, Revenue Cycle, Business Intelligence, Integration Services and Acquisition Product Teams. Oversee and manage projects through all of the defined phases of the project life cycle utilizing a team of Project Delivery Services Project Managers and cross functional teams comprised of product experts, Network, Infrastructure, Security and other required IT support areas assigned to these projects. Program Manager for the relocation of a hospital affiliate's data center to a new Montefiore Remote Hosting Data Center. Efforts included implementing and configuring a new Network Infrastructure, creation of a Disaster Recovery Environment, deployment of a new ASA Firewall, rack and stack of equipment, connecting to high speed circuit, testing, migration and establishment of hosting operations guidelines and support procedures. Program Manager Core Network Upgrade. Installed a new network core and distribution infrastructure to pave the way for new applications that require higher speeds, enhanced redundancy, dynamic reallocation of IT services, and provide enhanced proactive monitoring capability which will lead to reduced application and network disruptions resulting in enhanced patient care. Managed implementation of Cisco Network Infrastructure solution at recently acquired hospital affiliate. Responsible for managing a vendor responsible for replacement of end of life access layer closet switches. Additionally, managed the replacement the distribution switching layer and VLAN segmentation.Project manager for the implementation of a new ASA Firewall delivering Intrusion Prevention Services, URL filtering, Application Visibility and Control and Advanced Malware Protection. Completed project on time and under budget.

Rye, Ny

Global IT Security Program Manager - Successfully managed the deployment of an online automated tool to manage risks, demonstrate compliance, automate business processes, and gain visibility into corporate risk and security controls when using third party service providers thus minimizing the exposure of Avon to violations of law. Led the Program to design and implement a Global Server Security Access featuring a centralized access control solution with auditing and monitoring of activities. Managed the deployment of Endpoint DLP, Full HD Encryption, Email Gateway Encryption and Network Malware Intrusion Defense to reduce the risk of vital information assets loss.Program Manager/Process Owner of Avon’s IT Asset Management Program - Managed the life cycle of IT Assets from planning and requisitioning, to retirement and disposal, thus reducing overall costs and risk stemming from unintentional compliance violations. Implemented the program that has reduced Vendor Software Audit Exposure by over $5 millionGlobal IT Data Privacy Lead - Responsible for IT related activities in support of Avon’s Global Data Privacy policy. IT Lead in developing and deploying policies that fulfilled and maintains Avon’s Safe Harbor Certification. Managed the migration of 18 Markets to a US Data Center improving operational performance in an advanced data center providing redundancy and recoverability to significantly expand and provide cost savings in support of Avon’s Data Center Consolidation Strategy.Global Project Manager, Windows XP Sunset Project - Managed the retirement of all Avon Assets running MS Windows XP with the Avon Standard Configuration for Workstations before the April 8, 2014 end of support deadline. Worked with Global Architectural Team for determining standards, providing guidance for migration and support. Monitored the Global Network to identify “missed” workstations and take appropriate action to mitigate any potential network security vulnerabilities.

The Business Controls Program Manager for the Business Management System Suite of Applications. These applications bill approximately forty percent of IBM gross revenue. Established a Program Office to insure compliance and prepare for all application audits. These audits; IBM Corporate, Third Party, Application and Sarbanes-Oxley provide IBM with a means to mitigate risk and minimize/eliminate the loss or misuse of information critical to IBM's business, and to prevent the disruption of IBM's business operations due to unauthorized or excessive access to information technology services and assets. Additionally was the Financial PM for these applications managed the Budget Planning and Tracking, and Executive Status reporting. Other responsibilities included overseeing Change and Risk Management, Data Privacy, Disaster Recovery and mentoring the Global Business Controls Team.

Worked with IBM Business Lines and GEOS customers to elicit and document requirements in conjunction with BTE Business Analysts. Followed Software Development Life Cycle (SDLC) best practices in managing annual release of application updates. Managed the relationship between the customers and Development organization. Managed User Acceptance Test for software releases. Created overall deployment project plan for customers planning on deploying CV Wizard. Provided guidance and support during customers' deployment planning and implementation

Coordinated objectives and schedules to the many customers in this highly matrixed program organization. Responsibilities in this Enterprise wide Process Re-engineering Program include managing the deployment plans, logging and tracking Issues, Risks and Action Items, utilizing PM tools including Rational Portfolio Management, Microsoft Project and Lotus Team room. Developed and documented PM processes to manage and track the project’s progress. Was responsible for maintaining and reporting project status to both the WW Program Office as well as executive sponsors on an ongoing basis.

Managed the migration of all IBM sites in the Americas from Token Ring to Ethernet. As part of the Global Program Office, Mr. Nigro was a key contributor in establishing the Project Management standards and procedures critical in managing a project of this magnitude. He led in the efforts to select the tools and developed the organizational hierarchy which delivered to management both high level project statuses as well as detailed site level views. The many day to day responsibilities included managing the overall implementation budget, building and managing architectural and deployment teams, communications, issues and problem tracking and detailed project documentation.2003 - Awarded IBM Global Services America "Leader of the Pack" Award for outstanding project results in 20022004 - Ovation Award for 2003 program success

As an e-business Project Management mentor at this major Insurance company. Worked with the Institutional e-business Product Team helped manage e-business web site development for institutional offerings. Customized sites for 401K, Term Life, Group Universal Life and Dental and Medical were developed for a diverse client population. Assisted in project plan development, tools and techniques and adoption of an IBM ecPMO developed methodology, which enabled client to reduce end to end project life cycle.

Managed application software upgrade for one of the largest agencies in New York City government. Assembled a team of subcontractors to perform upgrade. Included in this effort were a DB2 database upgrade, CICS upgrade and establishment of formal change management. Evaluated, selected, installed and produced user documentation for automated tools to increase productivity. Developed, documented and maintained test scripts for unit, regression, integration and system testing. Application testing was assisted through the use of Princeton Softech’s Relational Tools. Move for DB2 and Compare for DB2 created, manipulated and compared DB2 test databases. VSAM and sequential files were managed

Managed Year 2000 conversion of major cosmetics manufacturing corporation. Performed portfolio assessment, staffed and managed project coordinated impact analysis, segregated conversions into work groups and managed conversion efforts, including testing and production releases. Using Micro Focus Workbench technologies including Revolve 2000, MF, Cobol, IMS, XDB and CICS leveraged a LAN based tool deployment to achieve a successful Y2K conversion without significant impact to mainframe environment.

Managed integrated Payroll / Human Resource Management system for major defense contractor. Implemented on-line Benefits Administration module, automating payroll deductions and employer contributions for elected coverages by dependents, salary grade and location. Managed implementation of EDI transmissions, thus providing immediate update of accounts and providing a 40% processing cost savings. Converted software package from a DEC/VAX platform to an IBM environment. Implemented an on-line Purchasing / Accounts Payable system which utilized CICS and relational database technology. The conversion included analyzing and generating specification for replacing a heavily customized UNYSIS batch application with a vendor solution.

Converted an IMS product based profitability database to an IDMS customer base profitability database Included in this effort were designing and coding conversion load and maintenance programs.

Maintained and converted legacy BAL based systems for a major shipping union association. Worked on conversion of vacation, sick, pension and personnel systems to a friendlier COBOL IMS environment.

Enhanced and maintained programs, using BAL, to maintain clients' master files at this service bureau..

Master’S Of Science, Project Management

GPA 4.0 out of 4.0

Masters Of Business Administration, Management

GPA 3.7 out of 4.0

Ba, Computer Information Science

Computer and Information Science

Six Sigma Green Belt – Information Technology

Lean Six Sigma

Lean Six Sigma Black Belt

Advanced Strategic Project Management

Six Sigma - Lean IT, Green Belt, Black Belt

Education record