Steven Whitehead Email & Phone Number

Grayslake, Il, Us

Newport Beach, California, Us

Mettawa, Il, Us

Mettawa, Il, Us

Supervised a structural realignment and supported our Customer Master, IT, and Salesforce teams which reduced overhead costs by nearly $1MOversaw and provided data to monthly forecasting calls with the Finance team and executive leadership, analyzed monthly, quarterly, and annual commissionable earnings Managed reporting across multiple data systems, including Insights platform data generation and quota performance trackingSupported the Commercial Operations team to deliver key performance metrics to executive sales leaders

Mettawa, Il, Us

Created automation tools to aide the commission process and various other reporting, reducing the time spent on weekly projects by more than 42%Led the commission automation processes through the development of a universal excel-based commission calculator which produced a 99% monthly statement accuracyRewrote new commission plans, instituting a pay-per-performance structure amongst all US SIPs and quotas, which paralleled the company's corporate strategy and annual operating plan Implemented metric tracking software in AWS Insights to measure top customers, products, and track margins Documented SOPs and trained internal team members on the proper usage of ERP systems and information retrieval resulting in a reduction in processing time

Regularly manage the work environment while providing directions and maintaining protocols simultaneously

Itasca, Illinois, Us

Developed automated tools to review pricing data and led the team for remediation efforts to improve efficiencyContributed to the team which resulted in a prompt turnaround of more than thirty requests per dayCommunicated between Sourcing and Category teams which had established vendor costs and member prices to maintain the cost-effective business structure of the company

Allendale, Mi, Us

-Supported the office by providing excellent customer service to students via telephone-Efficiently input data into multiple databases using Microsoft Excel-Improved and updated the Area and Global Studies program website

Itasca, Il, Us

-Organized products on the sales floor by facing and restocking regularly-Interacted with hundreds of diverse customers daily-Acquired information from customers to resolve potential issues in a timely manner

Arlington, Texas, Us

-Promoted consumer knowledge on in-store products by providing valuable information-Handled transactions efficiently by applying personal product knowledge to every individual-Maintained the appearance and supply of the sales floor-Led a team to promote the store location-Interacted with a diverse customer base

Bachelor Of Business Administration - Bba, Business/Managerial Economics

Associate Of Arts (Aa), Economics