Steven Silvers Email and Phone Number
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As a CEO, SVP Operations, and CFO driving our expansion to an industry-leading, profitable brand, I’ve taken both strategic and tactical leadership of the financial, infrastructure, product, service, sales, marketing, and profit needs of the business.My history of business transformation and executive direction for a competitive edge includes:=================REVENUE AND PROFIT GROWTHI’ve led exits from underperforming business lines and ensured a focus on profitable segments.● Brought Empire from single market operation to $650M revenue in 70+ markets● Led the placement of $150M in public bonds● Using analytics drove significant savings on advertising spend ● Completed acquisition and integration of largest direct competitor● Growth to 12 regional distribution centers serving over 70 markets=====================SERVICE IMPROVEMENTAfter improving staff accountability and customer responsiveness, the company won Business Bureau awards for Customer Service and Business Ethics.● Net Promoter Score introduction and rating system that highlighted installer quality=====================================FINANCIAL & RESTRUCTURING LEADERSHIPMy work negotiating a corporate restructuring regained our growth trajectory, with a resulting rise in EBITDA.● Significant drop in OPEX critical to rapid, profitable turnaround● Renewed profit with new Commercial Flooring/Insurance Replacement programs=================================OPERATIONS DIRECTION & STRATEGYI’ve structured all corporate functions from inception (Sales, HR, IT, Operations, Finance, and Expansive Market Footprints), with refinements to increase technical and operational capacity.● First formal sales infrastructure that improved lead generation and closing rates● New IT infrastructure (G/L system, Siebel installation, collaboration with CIO)● Next-day installation and 99% fill rate with logistics model built around distribution centers, JIT, and large on-hand quantities
Express Flooring
View- Website:
- expressflooring.com
- Employees:
- 166
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Chief Executive OfficerExpress FlooringLos Angeles, Ca, Us
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Board MemberAmerican Bedding Manufacturers, Inc. Oct 2024 - Present -
Chief Executive OfficerExpress Flooring Feb 2021 - PresentPhoenix, Arizona, Us
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PartnerCsuite Financial Partners Apr 2017 - PresentSan Jose, California, UsCSuite Financial Partners is an executive services firm dedicated to serving private, public, private equity, entrepreneurial, family office and government-owned firms in all industries with world-class interim, project-oriented, and search solutions. Our CFO Partners and executive-level resources are CPAs and MBAs, and have served on the front lines with an average of twenty-five years of senior-level strategic and operational finance experience. What sets us apart? We are: 1) Innovative. CSuite is the only firm of its kind with a leader dedicated to attracting, retaining and educating financial partners; this approach enables our partners to deliver more value to CSuite clients. In addition, CSuite leverages its technology, allowing partners to benefit from collective knowledge and, as a result, solve clients’ challenges more rapidly. 2) Experienced: CSuite Partners have extensive business knowledge as a result of having served in both public and private firms in all industries—everything from small entrepreneurial firms to large corporations. We are committed to providing only those financial executives with the “right fit” for your company and your set of unique requirements and expectations. 3) Relationship-driven. CSuite’s focus is on providing the right financial management solution to meet the specific needs of each engagement and to continually follow up to ensure that at all times CSuite meets and exceeds your expectations. We pride ourselves on maintaining enduring relationships with both our clients and CSuite professionals. 4) Passionate. At CSuite our passion for everything we do and how well we do it is hardwired into our DNA. We never stop striving to provide the very best service, solutions and value to our clients. CSuite’s mission is to respond immediately to client needs, provide targeted solutions and exceptional results. -
Board Member1-800 Hansons, Llc May 2018 - May 2022Troy, Mi, UsGetting it Done! -
Business OwnerPaint Squad Sep 2013 - Apr 2017Launched my own start-up residential and commercial painting company, directing all aspects of the business. Created the Paint Squad brand, go-to-market strategy, and the “One-Day Guarantee” paint process, managing up to 23 staff and revolutionizing the sales and paint color selection process to simplify the paint industry.► $1.5 million in revenue produced in the first 12 months of operations through the development of a clear vision, and a distinctive brand, marketing and infrastructure to support short-term objectives.► 72% net promoter score, more than 50% higher than the norm, on customer experience achieved through implementation of timelier customer communications in combination with better-trained teams.► Improved advertising spend allocations by implementing Salesforce CRM to manage customer contacts, bidding, re-marketing and project management.► 30% to 50% discounts off list prices negotiated for materials and sundry items from major manufacturers by forging trusted relationships.► 27% above plan results realized by differentiating from competitors with a one-day project completion guarantee and better sales process.
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Chief Executive Officer (2009 – 2013) | Svp Operations (2004 – 2009)Empire Today Sep 1997 - Sep 2013Northlake, Il, Us▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬► Executive driver behind rapid revenue growth, emergence as national brand, and operational infrastructure for Private Equity investors► Reached #1 industry ranking as instrumental leader in organic growth strategy, expansion, and profit▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬CORPORATE TURNAROUND● Spearheaded corporate revitalization, returning to growth by reducing OPEX by $17M and bringing in new revenue streams.● Orchestrated $150M bond refinancing, executed successful Road Show for presentations to institutional investors.● Led Insurance Replacement pilot programs with several large, prominent insurance carriers.STRATEGIC SERVICE IMPROVEMENT● Paved way for new culture of excellence with Net Promoter Score and Siebel CRM solution.● Implemented sweeping cultural changes for transformation from sales-focused organization to pre- and post-installation service emphasis; grew NPS to ~65%.OPERATIONAL VIABILITY● Injected rigor into operational processes for centralized ordering, scheduling, and processing. ● Oversaw OPEX reductions, capitalizing on quality/accountability principles by hiring VP Process Improvement and Six Sigma Black/Green Belt team. ● Improved employee engagement by fostering positive atmosphere.* * * * * -
Chief Financial OfficerEmpire Today 1997 - 2003Northlake, Il, Us▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬► Grew operation to 12 regional distribution centers serving 63 markets, in addition to satellite offices supporting all employees.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬GROWTH PLANNING & EXECUTION● Developed and led growth/operational strategies, accelerating entry into new markets.● Managed $125M recapitalizations and negotiated loan terms to accommodate growth.● Oversaw banking relationships and eventual $150M public bond offering.OPERATIONAL & IT INFRASTRUCTURES● Coordinated early sale to Private Equity, working in collaboration with Ernst & Young to handle due diligence.● Created first budget processes and annual forecasts; added strategic planning and financial management processes.● Set market strategy, advertising budgets, facilities spend, and other operational/technical tasks.* * * * *
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Owner And PresidentBarth Wind 1994 - 1997▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ► Coordinated profitable sale of family-owned business after readying operation for financial due diligence.► Improved operations and service through installation of new accounting system and CRM software that increased per-customer revenue by 12%.► Brought revenue up 20% through direct marketing techniques.* * * * *
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Audit And Tax ManagerHorwich Ltd 1991 - 1994
Steven Silvers Skills
Steven Silvers Education Details
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University Of Colorado Boulder - Leeds School Of BusinessAccounting
Frequently Asked Questions about Steven Silvers
What company does Steven Silvers work for?
Steven Silvers works for Express Flooring
What is Steven Silvers's role at the current company?
Steven Silvers's current role is Chief Executive Officer.
What is Steven Silvers's email address?
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What is Steven Silvers's direct phone number?
Steven Silvers's direct phone number is +163058*****
What schools did Steven Silvers attend?
Steven Silvers attended University Of Colorado Boulder - Leeds School Of Business.
What are some of Steven Silvers's interests?
Steven Silvers has interest in As A Ceo And President.
What skills is Steven Silvers known for?
Steven Silvers has skills like Strategic Planning, Leadership, Business Development, Strategy, New Business Development, Forecasting, Budgets, Human Resources, Customer Service, Training, Mergers And Acquisitions, Process Improvement.
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